Just got back from a week's stay at the Elegance. Traveling with my parents, husband and son. We had a great time and I would recommend the resort to others.
Check-In - We had no issues, our rooms were ready when we arrived at 2pm and we received a welcome cocktail. They also put our rooms close to each other as requested. We had a minor hiccup where one of the bags did not arrive to the room with the others, but we found it on the walkway.
Rooms - They were very nice. There is some wear and tear, but nothing major. The square toilets took a little getting used to, but weren't too bad. Not sure about others complaining about the shower - I thought it was great with a rainfall head and 3 side jets, or you could switch to a handheld spray. We had no problems with it leaking out into the room. The maids did a good job of cleaning them daily.
Location - We were in Building 2 in a swim up room. Building 2 was a good location - halfway between the main lobby with the restaurants and the beach. We were directly across from the swim-up bar, which I thought was perfect. We had a front row seat for the activities. There was a large group of high school students on spring break that got rowdy at times, but I was once in high school myself, so no big deal.
Pool - Pool was awesome. Staff did a great job of keeping it clean except for one day of our stay. It was fun to just walk out of your room and jump in. There is a definite design flaw in the pool, which is huge. There are not many stairs to access the pool, and all of the access points were across the pool from our room. This was a problem for my parents, who weren't able to jump in and out of the pool, so they had to walk a good distance for access which was a pain.
Food - I did not expect a 5 star restaurant - I have stayed at all inclusives in the past. I would give an overall rating of 4. Flavors breakfast buffet was very good - the omelet station was a favorite. We always enjoyed the Sea & See lunch buffet - the caribbean grilled lobster was very tasty as were the made to order burritos. We ate at the Italian restaurant twice and found the food to be excellent. We ate at the Steak restaurant twice - the first night the filet was tough, but the chateaubriand on the 2nd night was excellent. The Japanese restaurant was average - I didn't try any of the sushi. Realize this is a foreign country serving many different nationalities, and some food items are very unfamiliar or prepared differently than you might expect. We found out that the salads weren't very good and avoided them the rest of the trip. Soups were also hit or miss. By far, the best meal we had was the optional Romantic Dinner on the Beach. My parents won it at check-in and enjoyed it so much, my husband and I paid for it and it was worth every penny. Also included special room turndown service with rose petals and a bubble bath.
Drinks - Main lobby bar has the best drinks and brands of liquor, but doesn't open until 5pm. I did not experience watered down drinks - all you have to do is ask for double rum, or whatever. Tipping the bartenders a dollar every now and then goes a long way. Definitely bring an insulated cup from home - they are happy to fill it up for you.
Activities - We started our days early and were tired by the end of the day, so we didn't participate in many of the evening activities. The Pool Foam Party was a blast, as well as watching water polo every day. The music at the outside patio at night was pretty good. Casino is very small and not really worth the trip. One major disappointment was the Kids Club - they advertise it but it is not really operational. I never saw a kid there the entire time and my son took one look at it and said no way. I saw 2 very bored hotel workers hanging out there - the resort really hasn't invested in making this a major attraction. Also used the shops on site a few times for some small souvenirs - prices weren't too bad.
Beach - We never had a problem getting chairs at either the beach or pool. They have ample "umbrellas" for shade. Being on the northern part of the island, there are some waves and undercurrent as the wind is constantly blowing. We enjoyed reading on the beach, but didn't do a lot of swimming - used the pool mostly.
Tours - These are optional and not sponsored by the resort, but just as a FYI. Did the TerraCross dune buggy tour with my son and it was so much fun! Also did the Dolphin Explorer Catamaran trip - swam with sharks, stingrays and a fur seal, snorkeled and swam in a cove. Lots of fun and great memories!
In summary, go to have fun, relax and leave the stress at home. Nothing will be perfect, but who cares? You are in the sun in the Caribbean with a drink in your hand!!
- Official Description (provided by the hotel):
- Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana. ... more less
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- Also Known As:
- Majestic Elegance Punta Cana Hotel Punta Cana
- Majestic Elegance Hotel Punta Cana
- Punta Cana Majestic Elegance