One of these days I'll hand out a five-star rating. Not this time, but that doesn't mean the Majestic doesnt deserve a great rating. It sure doesn't mean that I didn't enjoy the Majestic. If I am of a mind to return to Punta Cana, I will very likely return to the Majestic.
First things first: The Dominican Republic is not a third-world war zone, so relax. I'm sure you can find lots of trouble if you look for it. The country is very impoverished, something quite evident if you wander off the resort properties (which we did, on some very enjoyable tours).. The area of the Carribean in which the Dominican Republic is located sits astride one of the major drug transport highways of the world. And then there's Haiti - the other end of the island and the other end of the world. The places you'll likely visit will be just fine. I found the people of the DR to be uniformly friendly and pleasant. Even the street and beach vendors were nice - and that after being told that I didn't want their wares. Of all the things that impressed me when we first landed (my wife being most surprised that you depart planes via roll-up stairways), it was the cleanliness of the airport restroom. Granted, you will be swarmed at baggage claim by a bevy of porters. I simply said, "Gracias, no" and was left alone. Book a shuttle service and someone will be at a central desk just outside passport control to show you were to go to meet your shuttle. There are no armed gangs lying in wait, there are no hustlers swarming about. Like I said, relax. You'll be okay. Watch your stuff like you normally would, don't go places you wouldn't at home (and you know what I mean), and don't do drugs.
As to the Majestic, it was all I expected and everything I want out of a resort. Check in was simple and fast. I booked through Expedia and, yet again, I had no problem with reservations. Our room was on the quiet side, away from the pools. There wasn't much view, but there wasn't any noise either. The room was much larger than I expected. It was clean, smelled clean, and stayed clean. We had no problems with bugs of any sort, even sitting on the balcony, which I found surprising for being in the tropics. Another reviewer mentioned the pillows. That's true, the bed had four small pillows. If you have a large pillow preference, then bring your own. But, I'm nit-picking. The room was great. Oh - one other room point: Bring your own soap and shampoo. The little hotel soaps weren't very soapy and the shampoo is not the best. It could be due to the water treatment, but I had a hard time getting clean.
We tried every restaurant except the Japanese. Our favorite was the steakhouse. The buffet is fine - expect the standard fare. The food could be warmer, so I'd stay away from things that need full cooking. I opted for custom-cooked eggs and omelettes after experiencing some of the scrambled eggs. Options were plentiful.
We enjoyed the pool although the water is a bit cool this time of the year. If you're a drinker, you'll need to pick a strategic spot nearer one of the bars. Drinks are served in 12 oz cups and accordingly may not last long if you're enjoying yourself. I don't drink, but the wife does. She had no complaints about the tap beer or the mixed drinks. From what I could tell, they lean heavily on rum-based drinks. You are in the DR so rum is plentiful and apparently pretty good. BTW, I learned what "Dominican champagne" is: rum and Sprite. The beach is beautiful but it's rather shallow in the sense that there's not a lot of room between the resort and the water's egde. Chairs can be scarce when the sun is out and people transition from pool to beach.
If you're looking for a massive casino, you might look elsewhere. The casino on the property is pretty basic.
One thing of note that I really appreciated was the overall service and the completeness of the package. The Majestic advertises as all-inclusive and they mean it. There were no hidden charges, no add-on fees or surcharges. The staff does not hound for tips nor do they seem to expect them. I'm generally a big tipper. I don't think I spent $40 on tips the whole time, including baggage handling and room service. I hope I didn't short anyone but honestly never felt obliged to tip at every turn.
One last thing and I'll stop. We did not opt for the Elegance Club upgrade. I'm sure there are some nice amenities involved. We could not see that there was really that much difference between accommodation levels so I'm glad we saved the money. You'll get everything you'll need at the basic price and, unless you are extremely finicky, you'll be pleased with the experience.
- Official Description (provided by the hotel):
- Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana. ... more less
- Reservation Options:
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- Also Known As:
- Majestic Elegance Punta Cana Hotel Punta Cana
- Majestic Elegance Hotel Punta Cana
- Punta Cana Majestic Elegance