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“It`s the people who make you feel at home.” 5 of 5 stars
Review of Majestic Elegance Punta Cana

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Majestic Elegance Punta Cana
4.0 of 5 Resort (All-Inclusive)   |   Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic   |  
Hotel amenities
Ranked #18 of 98 Hotels in Punta Cana
Certificate of Excellence
Toronto, Canada
1 review
“It`s the people who make you feel at home.”
5 of 5 stars Reviewed November 21, 2012

the way the hotel is set up is a little confusing there are sub buildings with the 1000's on half and the 2000's on the other half but once you figure it out it easy as pie.
the made service was excellent my room was always cleaned and i felt well taken care off.
the people you'll never forget.
From the beginning of my trip this beautiful angel took well care of our group even when i locked my self out of my room.Yariana made sure all my special request like arranging a ride for my girlfriend ( coming from a province over) and a hassle free entrance into the hotel. "thank you Yariana". Honestly they should promote you for your wonderful service always with a smile. congrats on the engagement!
best server Nelson (mandela) from the moment we met till the day we left he remembered all our names all 12 of us. He is the best. he got yelled at by his co-workers b/c he was serving us when we were in the seating area of another server but if they didn't take forever just to get us a drink he would not have too but he always made sure we were well accommodated and that we received our beverages hastily. The best bartender Carlos. he made the best mix drink anything you wanted he could make if it was in house. wonderful guy nice and trust worthy.

notables.
the beach was safe, secure and beautiful wonderful weather.
the drinks were strong and well made.
there was always a spot to find food at any time day or night.
best restaurant the stake house wonderful service and good food, made us felt at home.
to those responsible for setting up the buffet and running the bar at the wedding reception wonderfully done food-o-plenty loved the prime rib. cocktails were amazing. thank you.

only real dislike
the Italian restaurant even when it was half empty it took for ever to get our food.
everything tasted like tomatoes and the portion sizes were pointless. food quality was no good and the menu needs to be revamped.
I get that coca cola supplies the beverages but ginger ale would be nice. a rye and ginger isn't the same with sprite.
all in all a excellent trip had a wonderful time met good people and new friends.

Room Tip: on my way home on the plane i spoke with others from the riu and they were being charged to switch...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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11,623 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3,101)
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English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 21, 2012

Had a great vacation in Punta Cana! The weather was fabulous, sunny and hot almost 6 days. The beach amazing, white sand and crystal blue. The actual beach front of the resort is very small. The huts are quite cute, but the beach chairs and beach towels are very dirty. Walking around to the other resorts you can see they have bigger beach fronts and more lively – more people playing volleyball and music and having fun. The beach usually died down by 5pm. The pool was clean and had excellent service at the wet bar. The food was horrible, except Dominican night. The Italian restaurant is horrible. It’s worth going to the French and Japanese. The entertainment staff is awesome!!! Karaoke, Beach party and Michael Jackson show are the best nights worth going! They have awesome drinks like Dominican Love, Tropican, Hurricane and many more. The rooms are horrible, they smell moldy and dirty. The pillows, showers, sheets, bed, floors, sinks everything was horrible. The rooms are damp and disgusting. The resort usually died by 11pm, there was no night entertainment. This resort is geared towards couples and older people. The staff in Dominican are amazing!!!!! They are fast, attentive and so lovely.

The beach and Dominican people made this trip excellent, but I would never go to this resort again.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, Virginia
1 review
5 of 5 stars Reviewed November 21, 2012

My friend and I traveled November 15-20th to the Majestic Elegance Punta Cana and it was amazing!!! Everyone was very friendly and attentive to our needs. The rooms were clean and the food was great! I can't say enough about the views and the unlimited access to food, drinks and staff. The front desk was very accommodating; I fell violently ill due to my medication on my second night at the resort and my friend was given all of the important information needed in the event we needed to seek emergency medical attention. Our butler (Benny), and Bladamir, another concierge, made our stay so much more enjoyable! They were great and went out of our their way to see to it we had a good time despite my not feeling completely well. We would definitely recommend the Majestic Elegance to our family and friends.

Room Tip: "Rooms on the where it is sunny" would be my choice because in Punta Cana humidity dark ro...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brighton, Michigan
1 review
5 of 5 stars Reviewed November 21, 2012

For the price it was a great time. Liked the seafood restaurant at the beach. The elite clubs were nice. The rooms need a little work though. The casino was not worth it, go to the Hard Rock Casino, much better. Liked the steak house (rib eye), Japanese food was good and a lot of fun. The buffet was real nice, better than I expected. Try the omelet station for breakfast.
Reynaldo (swim up bar) was our bartender for the week and he was great!

Room Tip: Elite section swim up bar was worth the extra money.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 21, 2012

We had a wonderful time at the Majestic Elegance. We stayed in the club area. Service was good. Most of the staff was friendly and helpful. There were a few with an attitude. Breakfast was good. Ate everyday out at the pool. Loved the fresh fruit. Not sure if that may be the culprit for the travers sickness we came home with. Our favorite restaurant was the French and least favorite the Japanese. Fun entertainment nightly some shows better than others. Nice beach and always plenty of chairs available. Great value!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Massachusetts
1 review
4 of 5 stars Reviewed November 21, 2012

Very nice all inclusive. Beach was excellent. Pools Clean. We upgraded to the Elegance Club Adult Only option. VIP check-in, Butler Service (Rafael was excellent) Worth it to not have children in your pools and/or hallways in the morning. Kids were still in the restaurants but it was bearable. BEST BARTENDER ON SITE IS ROBERTO @ THE PIANO BAR. Killer Espresso Martini! Julie also provided excellent service @ the club and Piazza bars. Night Life could have been better and well as the food. Overall a good experience. Would like to see another swim up bar in our section of Adult Only (Only one swim up bar across site for adults only) Communication can be an issue with many of the staff

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 21, 2012

I just returned from a 5 day stay at the Majestic Elegance. The property is absolutely breathtaking. The moment you walk into the enormous lobby, you will surely be snapping pictures. There was a minor issue at check-in with our room. Unfortunately, the room we booked through Expedia was unavailable. This may very well have been an oversight on Expedia’s part, who knows. The room was clean and had a nice view overlooking the grounds. One thing worth noting is the mini bar or lack thereof. The mini bar consisted of two Presidentes and a bottle of champagne the first day. We were expecting to have a bit more of a selection. Most of our time was spent at the pool or beach so this was not that big of an issue.

We dined at four of the restaurants (I believe there are five): Steakhouse, Italian, Seafood, and Japanese. My favorite of the four was the Japanese because it was Hibachi. The chef was quite entertaining. Our least favorite was the seafood restaurant. The seafood restaurant was a disappointment because the restaurant itself is located right on the beach and had a nice ambience, but the food was definitely lacking. The food at the resort overall was decent. If you are looking for 5 star, gourmet food, this resort is not for you.

We spent our days either at the pool or beach. Both are very nice and had plenty of chairs available. Be mindful of your towels. We left one of our towels on a chair while we were in the pool and someone took it. This was problematic because the resort uses towel cards. Because someone took one of our towels, were forced to pay $25 to get another towel card. You can get by using towels from the room or no towel at all, but they will ask you to return the card at the end of your trip and if you do not have it, you will be charged $25. I will agree with other travelers and say that they could use more staff serving guests on the beach. We went up to the bar to get our own drinks the majority of the time.

The stunning grounds, relaxing pool, and beautiful beach were definitely among the highlights of our trip. With that said, the trip would not have been as much fun as it was without the staff at the Majestic Elegance. The servers were friendly. The entertainment team (AKA the Funjestic Team) were hysterical. I had all intentions of lying by the pool or beach all day, but found myself partaking in games and activities. The energy the Funjestic Team brings to the resort is contagious. We went to one of the performances (the Michael Jackson show) and were blown away. They really are so much fun and know how to show their guests a good time.

This was my second time staying at an all inclusive resort. My first experience was at a different resort in Mexico. After my first all inclusive, I had reservations about going to one ever again. The resort we stayed at in Mexico was way overcrowded and not the relaxing vacation we had hoped for. I will say that Majestic Elegance has made me a believer in all inclusive resorts again. Thanks for a great trip!

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Majestic Elegance Punta Cana

Address: Majestic Street | Arena Gorda a Macao, Punta Cana 3005, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#9 Romantic Hotel in Punta Cana
#13 Family Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#18 Luxury Hotel in Punta Cana
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Majestic Elegance Punta Cana 4*
Number of rooms: 600
Official Description (provided by the hotel):
Opening in October 2008, the Majestic Elegance Punta Cana is the answer to fulfill the needs of a clientele, which is becoming more demanding of a high-end menu of facilities and services. This spectacular 5 star all inclusive resort is surrounded by the most astonishing landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Dominican Republic. In two words “comfort and style”, is the best definition to describe the New Majestic Elegance Punta Cana. ... more   less 
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Also Known As:
Majestic Elegance Punta Cana Hotel Punta Cana
Majestic Elegance Hotel Punta Cana
Punta Cana Majestic Elegance

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