OMG. I just loved this place. It was what I thought it would be and MORE! I was very pleased. I will try to keep this clear and concise and not gush too much.
THE ROOM: My husband and I had an Elegance Club Oceanview suite, which has a very sizeable balcony and exterior Jacuzzi. I really LOVED the architecture of this room. It seemed that several of the Carribean resorts that I've been to had that old world colonial feel in their designs: thatched rooves, hard tile floors, straw mats, big ugly fans, etc. This one was SO different. Very modern decor, marble floors, dark wood furniture, cement columns to accent the walls, contemporary art on the walls, just so much more modern. I'm very big on archhitecture and design, and couldn't have been more pleased. Stand-up shower in the room had great pressure you can choose for the water to come from the overhead spout or a handheld spout. DID have an issue with the indoor jacuzzi, though. We filled it up, all the way, and when we turned on the jets, some brown gunk spewed out of one of the jets. My husband thinks it might have been leaves, but I just think that the previous user had used bubble bath of some sort (which you are not supposed to do in jacuzzis) and the stuff clogged one of the jets and mildewed. It was pretty gross, but not something to freak out over. The other issue was that the standup shower door was made like a real door that just swings shut instead of a sliding door. The door was not quite flush with the floor, so long showers often resulted with some water seeping out into the sink area from under the door. Not a huge deal, but a slipping hazard for sure. Beds comfortable, the pillows were kind of small but they left two extra pillows in the walk-in closet. Oh yeah, there was a walk-in closet too.
THE GROUNDS: Kept very clean, beautiful landscaping, not that much wildlife running around (this was a good thing...at the Occidental Grand Punta Cana, they have huge iguanas roaming around, that's not my cup of tea). Also, not as many bugs as I thought there would be. I brought a small can of OFF bug repellant and didn't even have to open it.
THE BEACH: This was my main point of contention, and it wasn't the resort's fault. The beach was nice enough albeit on the crowded side. The water was nice and warm. My issue was the insane amount of seawed washing up on shore. Ironically, as much as I love beaches, I don't know how to swim, so I don't venture very far from shore. There were tons of seaweed that kept washing on shore, and it felt so gross touching me. Again, I'm pretty sure that this is beyond the resort's control, but I defintely wanted to mention it.
They have a lot of festive activites on the beach, like volleyball and different contests as well. The start a tad bit early in the morning (like 9:30-10 a.m.) with all that, but I wasn't THAT bothered by it.
THE FOOD: I've read other reviews that complain about the food quality, small portions in the specialty restaurants, bugs flying around, etc. Listen. This is a country that cooks things differently than the U.S. If your stomach isn't used to their food, you may have some issues. Handle them. They have to prepare food for thousands of guests and thousands of different palates on a dime, so yes, the portions will be small, the seasoning may not be the way you want, and some of the food is pre-prepared. That's just the way it has to be. It's important for people to realize these things before they start slamming the food. Have reasonable expectations. *SIGH* now that I got that out of the way...I was generally pleased with the food. My husband and I ate at all of the eateries during our stay, and neither of us got sick. The only one that wasn't that great was Il Botaccio (italian). It was edible, but the seasoning was not to my liking. The chicken burger at Asadito (steakhouse) was FANTASTIC. The food at 9 Doors (japanese) was great as well. Their little show at the tepanyaki table was a little cheesy and cliched (tossing rice to people, making the big flame on the grill, etc) but the food was REALLY good. The other eateries and buffets were good. La B del M, the late night greasy food joint was okay, not a huge selectioun, but it's mostly an after-the-club type of spot.
ENTERTAINMENT: This resort has stuff going on everywhere all the time. Games and contests by the different pools and the beach during the day, shows on the outdoor patio thing and also the roofed theater at night. The entertainment team is very hype and do very well at getting the energy of the crowd up. They are funny and fun, and I enjoyed the shows that I got to see.
DISCLAIMER for those traveling with kids-- people bringing their kids can't stay at Majestic Elegance (adults only), they are placed at Majestic colonial. The shows are open to both sections of the resort. These shows mostly cater to the hype party atmosphere. A lot of their games, music, and dance moves are extremely suggestive. Not everyone would be cool with letting their kids see this stuff. So be careful. I personally liked the shows, but I saw some with young kids there and I was like um, what?
They have an on-site club called Coco's. It's okay. The inside looks nice. Oddly enough, a lot of the older people go to this club. That made it kind of weird for me LOL. But nice place, good mix of music, good drinks.
THE DRINKS: LOTS of drinks, INFINITE availability. Bars all over. I'm not much of an alcohol drinker, so I can't accurately speak on the quality of the drinks. They tasted pretty good to me! Rooms come stocked with 4 different kinds, plus champagne, and mixed drinks at the bar. The Toucan is good if you like really sweet, fruity drinks. The chocolate martini is also good. The Majestic signature drink is also very good, has a kind of sherbet-y taste to it. I'm sure they offer many more, but those were the ones I tried.
THE STAFF: I am the worst at remembering names, but on the whole, all the staff was very polite and accomodating. Our server at the Asadito steakhouse was the only one that had a bad attitude, but we just brushed him off. Our butler Julio, was very nice, social and personable. As he was responsible for servicing several other clients, we did not expect him to be literally at our every beck and call. We were too busy enjoying the resort to search him out and find random stuff for him to do. We ran into him a couple of times and he made us reservations at the restaurants, which was nice. I liked him, he was a cool guy.
MISCELLANEOUS: The elegance club lounges are very nice and comfortable, with snacks and bottled water and sodas. The fridges that they keep the drinks in could stand to be a little colder, though. Also, wifi should be available in the rooms instead of just the lounges. Rooms are equipped with ethernet jacks but no wifi, and the lounges close at midnight I think.
Do NOT go to the flea market (just outside the resort gate)! Very high pressure, harassing environment! They hound you incessantly to get you to buy their goods, when they all basically sell the same stuff. Did NOT enjoy this!
Despite the minor issues, I LOVED THIS PLACE AND WOULD DEFINTELY GO BACK!!!
You might want to shy away from the swim-up rooms. We did not have that, but they are very exposed t...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.