I researched all exclusives for months prior to booking the Majestic Elegance. I read so many reviews and was sold! The bad reviews, well lets say everybody is entitled to their opinion, but my wife and I though the place was top notch! We are not the 5 star type anyway, we just want our money's worth, and believe me we got it. The room was very good, I could spend ten minutes talking about the flaws, but who cares!!! We were more than comfortable! The only thing I have bad to say about the resort is that some of the areas had a musty and mildew smell. But that was very minor to me and my wife. The staff at the Majestic Elegance was 5 stars!!!!! Had no issues at all, even with a moderate language barrier. The food was ok, but we were never hungry. I must say the Mozart Jackson and the Funjestic Team was the best! They were so much fun. We would recommend this resort to our friends!