We arrived on November 23, 2013 for a 7 day vacation, to a smiling reception and were given a cold towel and drink. From this point on, we were always greeted with a smile from the entire staff. It started with Hector, who had to listen to a tired cranky guy asking to change our assigned room even though we hadn't spent more than an hour in the room. Hector did offer to move us the next day to a different room. As it turned out, our original room (1001) was a Monarch beach front villa which opened up to a little used pristine beach that not many people from the resort knew about or utilized. Glad Hector was patient. The rest of the week, Hector always made a point of greeting us and asking how we were doing. Go Patriots!
The resort looks like an old Spanish village. The grounds were covered with flowers and always spotless. Enjoyed walking the grounds especially at night with the accent lighting. We thought the beach and pool areas were great and again always clean and well serviced.
We were in the all-inclusive package. The only problem with that is having to sign a receipt for every drink/meal. I understand this is because there are guests who are not on an all-inclusive package. Really not that big of problem.
The resort's restaurants were good and were open on a rotating basis. This was never a problem
for us because there were always 2 or 3 open every night. We met a great waiter by the name of Kelvin, who was always friendly, helpful and willing to coach us on our Spanish. The other servers were also friendly but I don't remember all of their names. We enjoyed the Blue Marlin, Steak House and the Wok.
The bars were well stocked with top shelf liquors and friendly bartenders and waitresses. We would like to thank Bernardo, the bartender in the Love bar. He really helped make our vacation fun. Ask him to make you a refreshing drink and you will enjoy what he comes up with.
Overall we really enjoyed our time here. We were looking for a relaxing week and that is exactly what we got.
Make sure you take the walk past the Castle to the public beach. Great water and with the music playing and the waiters bringing you whatever you want, truly a Caribbean vacation spot.
Also, if you take a taxi to the Marina, walk down to the beach area and find the beach bar. Ask for the Mango drink. They cut up fresh mango in front of you, put it in the blender, and then add the rum. Great drink, great beach. Have the bartender call for the taxi before you leave. It's a great experience.
- Official Description (provided by the hotel):
- Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more less
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- Also Known As:
- Sanctuary Cap Cana Hotel Punta Cana
- Sanctuary Cap Cana Resort