We stayed at the Royal Suites Turquesa back in October 2010 and have kept putting off doing a review.
First of all this is part of the Palladium complex in Punta Cana, it consists of 4 resorts all in one complex, the Royal Suites is a more private section and is an adults only section. We had a Romance swim up suite room which was absolutely amazing. The bathroom was large with a really neat vapour shower that had disco lights and a radio, loved the shower.
The room was spacious and had a jacuzzi tub which we used frequently. We had 2 patio doors to our deck that had 2 lounge chairs and 2 regular chairs with a table. you could walk from our deck right into the pool which was always a great temperature.
The room service was included and was really good as well, we usually ordered room service for breakfast and there was a privacy closet where the food would be placed and they would flick a switch and a light in the room would light up letting you know your food had arrived. Delicious room service menu that you could order 24hrs a day.
We had free internet in the room which we really liked as we brought our laptop and had it tuned into different radio stations and had the laptop by the patio doors so we had music as we were in the water.
We stayed at the newer part of this resort and you could tell it was new, everything looked so clean and fresh.
The cleaning service was really good as well, the cleaner would do an amazing job of cleaning everything so make sure to leave tips for them.
I had a little medical issue while we were there, I had an overactive prostate (found that our when i got home) They have 2 medical centers here, one at each end of the resort, one is open in the AM and one in the PM. I went there because I always had the urge to go to the bathroom all the time and it was really annoying. They ran some tests on me there after they determined I had good medical coverage. They decided to send me to the hospital in Bavaro so a small ambulance picked me up and drove myself and my wife there, along the way I had to sign something for the ambulance and i saw it was a bill for $200 for the ride there which was about 20 minutes, my insurance paid that though. Once at the hospital they took blood and a urine test and determined it was a bladder infection and instead of giving me antibiotics they gave me pain medication so the rest of the week I was on this pain medication but it didn't get any better. When I got back to Canada I found out it was an overactive prostate and was given Cipro which is an antibiotic and it was gone in a week.
The restaurants there were all really good especially the Royal Gourmet, we ate there most nights because we couldn't imagine getting abetter meal anywhere else.
The people that work here are extremely friendly and are always looking to help out and never expected a tip, but we did tip quite a bit because we were blown away at how well the service was.
Right off the beach you can get into a little town, there was some high pressure sales from a few guys on the beach but just keep walking and they will leave you alone. In the town you can go to the grocery store and buy some really cheap rum here.
We did an amazing tour called Punta Cana Mike's excellent adventure, I won't go into great detail here as we did a review just on this tour that you can read on your own, lets just say this was one of the best days of our lives and we will cherish the memories for along time.
The only thing I could say that was a minor nuisance was the our lobby was being renovated so our temp lobby was quite a bit away from our room, also the royal gourmet was being renovated so the temp royal gourmet was put into another location. All these renovations are since completed though so no issues if you go now.
The weather was perfect while we were here and we really have nothing to complain about other then my medical issue which isn't anything that has to do with the resort.
I highly recommend this resort, any questions feel free to ask.
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana