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“The PERFECT Honeymoon Resort!” 5 of 5 stars
Review of The Royal Suites Turquesa by Palladium

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The Royal Suites Turquesa by Palladium
4.5 of 5 Resort (All-Inclusive)   |   Calle El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic   |  
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Ranked #27 of 99 Hotels in Punta Cana
Grand Haven, MI
1 review
9 helpful votes 9 helpful votes
“The PERFECT Honeymoon Resort!”
5 of 5 stars Reviewed September 9, 2009

Our honeymoon: 8/31/09-9/7/09
When we first arrived at the Royal Suites, we knew we made the right choice for our honeymoon resort! We stayed in room 5142-the BEST honeymoon suite! The room was huge-the view was fantastic! The jacuzzi on the balcony was wonderful with a bottle of champagne! Our butler was very helpful with showing us to our room and providing us with information, but that was about it. We didn't see a whole lot of her, but that was okay! The food was very good, nothing like you would get on a cruise-but if that is what you were looking for then go on a cruise! The beach was fabulous! The serving staff made sure you were well taken care of through out the day. It was so relaxing!
We did the Sanoa Island excursion-WONDERFUL! Between the bus tour of the Dominican Republic, the catamaran sailboat ride, the island beauty itself, the speedboats out the starfish and the drinks that didn't stop flowing-it was many excursions in one. Highly recommended and safe!
The staff does a great job maintaining the facility! They have over 2,000 people on staff and you could definitely tell that they worked hard! They were great with making sure the food was staying safe and asked that you used hand sanitzer upon entering each restaurant! My husband and I never got sick-which was surprising as I have a very bad immune system so that was great!
The Japanese restaurant was fantastic! The sushi was good and the show tables were great! We ate there twice. The Brazilian restaurant was great-but come hungry! The surf and turf at the Royal Gourmet was wonderful! The filet mignon was perfectly cooked!
We didn't do much at night but the outdoor lobby areas had live music and dancing which seemed nice. The honeymoon dinner that they put on for you was nice, and the food there was good.
Room service was good. The food was descent-but again, you have to go there and expect just good food, nothing that is really out of this world! But definitely, indulge yourself with room service!
The pool was clean and there is a shallow area that you could actually lay down in and enjoy both the uv rays and the cool water. Also-wear at least SPF 50. I did and I am extremely dark but not burned at all. It will take you an extra day or two to get a good color, but it is worth not being in pain from the sun.
The Royal suites is more of a quiet resort-but the other three resorts in the Palladium family provide you with anything else you would want from a vacation.
All in all, we were in paradise. I don't regret one second of our honeymoon. We were so sad to come home. Enjoy!!

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Chillicothe, Ohio
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2009

We just got back from the Palladium Royal Suites and I can't stop thinking about going back. I forgot how beautiful the beaches are in the D.R.. My whole family stayed at the Iberostar Bavaro five years ago. That started my obsession with blue water. Since then, I've been to the Grand Palladium (twice), Iberostar Toucan, and the Riu Yucatan all in the Riviera Maya. I also stayed at the newer Riu Palace in Cancun. I enjoyed them all, but nothing compares with the Royal Suites. The room was the best I've ever stayed in. The drink service and food service on the beach were nonstop. As usual, the Dominican people were a pleasure. Most of all I enjoyed the butler service. I was a little nervous because several people on trip advisor had said that they never saw their butler. Our (Edward) butler was always at his desk in our building. If he wasn't there, a substitute butler was there. He made sure that our preferences were always taken care of. And it was nice that butlers were available to make your dinner reservations. That has really turned into a hassle at most resorts. My daughter and I also enjoyed the adults only concept. I'm not against children ( I have four), but the peace and quiet was so enjoyable.

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D.C.
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 17, 2009

Just returned from a marvelous week at the Palladium Royal Suites, the adults only section of the Palladium 4 resort compound at Playa Bavaro. We learned that Punta Cana is not really the name of any area except for the airport and hotel right by it. This is the ideal place for couples, young and older, to chill out in a quieter, less populated space with some extra services not accessible to guests in the other Palladium resorts. We stayed in a Deluxe Junior Suite in the new section and were impressed with the upscale décor (marble floors throughout, top of the line fixtures, dark wood furniture, good lighting) and eco friendly systems (2 system flush toilets, key card automatic lighting turn off). As others have said, the glass doors on the toilet room are not soundproof, so depending upon your comfort level, you may find this objectionable. There’s a terrace and a TV which can be useful for this problem. Our recommendation would be to stay on the first floor (which we didn’t) in the swim up suites. Although you do not have the privacy accorded by the upper level balconies, you are a step away from the lovely pools which parallel the buildings. Having never seen a swim up before, I was duly impressed. The upper level balconies deprive you of any kind of view unless you stand up, since the waist high walls are solid concrete. The pool area in the new section is very attractive and will become more so once the palms grow and provide more shade. Of course if you want the social scene you must go to the swim up bar in the main pool off the Royal Suites lobby.
As for the food, the Royal Gourmet restaurant is very good for all meals, with pretty consistent quality and service. Lobster and filet mignon are on the dinner menu every night and you can ask for a cappuchino at every meal including breakfast. Try the Serrano ham which is cured thinly sliced ham from Spain and is always among the dinner buffet items with the cheese selections. Desserts are nothing to write home about, but the flan is excellent. The best advantage of the Royal Suites is the ease of making reservations for the a la carte restaurants. Simply ask your butler the morning of or day before to make your reservation, and he/she will provide you with a receipt to present at the restaurant. Certain restaurants close on given days of the week, and your butler should know this. Ours, being new at the job, didn’t and so we showed up only to find the Japanese restaurant closed, and since he did not tell us to look for the receipt under our door, we had no idea that he had actually made it for us the following night, and had given us a reservation at the Italian restaurant instead. Fortunately, the hostess for both the Japanese and Brazilian restaurants which share a bar area kindly took pity upon us and seated us at the Brazilian, without a wait. This probably would not happen if you were a guest at the other Palladium hotels. The only place where we saw posted menus and hours for the a la carte restaurants was in the lobby of the Bavaro hotel, but they probably have them if you ask in the other lobbies.
As for evening activities, we enjoyed the Palace Lobby for live music, and attended some of the shows, the Circus and Michael Jackson being the best of the three we saw. If you want to see some of the surrounding area, we recommend an excursion with Punta Cana Mike. We went on his ½ day Higuey Circle tour and enjoyed seeing that city, its marketplace, a local school, and the beach at Macao. Mike is very eager to share his knowledge of the country and its culture and he knows people everywhere. It’s best if you reserve with him a week or more before your trip in order to get the excursion you prefer (there are 3 different ones) and if you plan to visit the school, bring some school supplies which they greatly appreciate.
Expect a fair share of young honeymoon couples from the U.S. and especially Europe, thus topless bathers abound. The ocean is ideal, but the sun is super strong, so the palapas and shaded bali beds were perfect, and there was always plenty of seating available on the beach. Shopping at the Cortecito area adjacent to the Royal Suites is pretty crazy and the goods are not anything special unless you like trinkets and poor quality primitive oil paintings. The shop keepers will hound you relentlessly and you should offer 1/3 of the price they quote you, and try to end up paying about 1/2. The hotel gift shops really ended up having a nice selection of goods with decent prices, and no stress. Try the caipirinha drink at most any of the bars. It's our new favorite and will always remind us of our beautiful week in the DR. One other thing: there is the little train which will ferry you around the resorts, but often it's just nicer to walk, especially in the evening after a big meal. Although they say that the train runs every 10-15 minutes, one day we waited at the lobby for 40 minutes, and gave up. There are maps everywhere so you can't get lost. Just bring comfortable walking shoes or sandals. Enjoy this great escape from reality. I hope to go back again.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mechanicsburg, Pennsylvania
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 14, 2009

Let me just start by saying that this has been the best vacation we have taken to date. We did a lot of research before we booked our vacation using various sites, this one included. We read every single one of the reviews, but had decided that some of the things that people were complaining about were trivial and not worth taking into consideration, so we booked our vacation for July 23-28th. When we landed it felt as if we had truly arrived in paradise. We opted to purchase a private transfer to the resort as this was my second time to Punta Cana and had had a bad experience with a full shuttle bus. Although we only had a 25 minute drive to the resort it was well worth the extra $80 for both of us for the private shuttle to and from the resort.

Check In:
Once we arrived at the lobby we were greeted by a porter who took our luggage out of the van and took it into the lobby. We were immediately greeted by the receptionist who signaled to the bartender to get us drinks. We each had a Presidente, which was very refreshing as it was very humid. They had reserved us a room in the old section, but we decided that we wanted to upgrade to a swim up room. They didn't have one available at that moment but within 10 minutes we were walked to our room where we met our butler, Johanny, aka Johnny Be Good. He was making sure that our room was actually complete before we walked in. The check in process was perfectly smooth and we would highly recommend the swim up room. There aren't elevators and it was so nice to be able to wake up and sit out on the patio with my feet in the water!

The Room:
We had a deluxe junior suite in building 55. When we walked in it was just an extension of the paradise outside. We walked in onto marble floors throughout. The shower/sink area was just to the left. Beyond that was our jacuzzi tub, which we regret to say we didn't get to use. Then, the king size bed with white linen and blankets and the living room area in all white cloth cushions were just wonderful. Every piece of wood in the suite was a dark mahogany color. It was GORGEOUS! We decided to tip Johanny immediately, which we noticed went a long way. Within 30 minutes we had our pillow menu, mini bar menu, bottle of rum, and bottle of champagne. We had a DVD player which we used as we got ready in the morning and to wind down each night so that was nice to have. The safe worked perfectly. I didn't once worry about leaving anything in there. We had maid service twice a day even though we had only put down that we wanted the maid to come in the morning. That was perfect though as each time we returned to the room we had new fresh towels and towel art and flower decorations. The room was beautiful but the only negative was that since everything was in one big room, we didn't really have any privacy when we needed to use the restroom. But we made due and took turns on the patio while the other was using the facilities.

Dinner: The first night we went to the royal gourmet ala carte. We thought we could only go to the buffet since we had arrived later, but we were pleasantly surprised when we walked up to the ala carte side and they seated us right away. Reservations are only needed at any of the other ala carte restaurants on the resort. They need to be made by noon the day you want to go. Back to dinner...Once we were seated, we were immediately greeted and given a fruity brandy, champagne, and grenadine drink. They were delicious. We also got our choice of red or white wine, which was fine for us. We both decided to get the surf & turf which was delicious. The portion was smaller than we are used to receiving in the United States since we over eat here, but it was still plenty of food as we could eat from the salad/appetizer bar as well. All in all, the service was wonderful, the temperature was perfect, and so I don't really know what other people were complaining about. We also had dinner here the last night with a couple that we met at the pool bar in the new section. I got surf and turf again, but was really hungry that night and asked for two filets and they gave me two without question. Paul had the filet mignon, which was two filets wrapped in bacon. The other couple also had a filet and a flank steak. Everyone's meals were delicious. Not one thing I could complain about.

The second night we ate at Sumptouri, which was the Japanese restaurant. The hibachi show was a lot of fun. I think we had a newer chef because he wasn't as daring with his tricks as some of the other guys but he was still entertaining. He let me get up and put his hat on so we could get a picture which was funny. The food was delicious. There was a lot of food here though we had our choice of sushi or miso soup to start. Then we had fried rice, beef with vegetables, chicken with vegetables, shrimp, salmon, and a dessert of your choice. We each had the pissang goreng, which is a fried banana with ice cream...YUMMY! We had such a good time that we went back another night!

The other restaurant we tried was the Rodizio restaurant, which was the Brazilian restaurant. We started out with the salad/appetizer bar again and we flipped the card on the table to the green side. From that point on until we turned the cards over to the red side, we were served different meats on skewers. We started with chicken, turkey, pork, beef, and lamb. Each was seasoned perfectly and were very juicy, but too much food!! Again after dinner we each got to choose a dessert.

We didn't get breakfast or lunch at any restaurant. We just ate the sandwiches, mini pizzas and fruit skewers that were available at every bar. The pizzas were very good. They even had shrimp on some. We did order room service a few times, which arrived within 30 minutes of ordering it. Once we ordered at 2:30 in the morning after going to the casino and the other time was around 3:30 in the afternoon. The food was still wonderful. In the afternoon I got two filets even though we only asked for one!

The Bars: The first night we went to the Guayacan Bar in the lobby of the Grand Palladium Palace. The atmosphere was wonderful. They had a live band each night. It was very relaxing and there was no doubt that you were in the tropics. Israel was one of the bartenders that night. He took very good care of us. We and other couples had not yet had a chance to acclimate to the climate so he walked around with a roll of paper towels that we used to wipe down our foreheads.
The main pool bar for the Royal Suites was great with the swim up stools. They always had fun music playing and the bartenders were always dancing and singing along with what ever music they had playing.
I think we had the most fun at the pool bar in the newer section of the Royal Suites. There we met our bartender Teodoro. This was completely different from any of the other bars. He didn't get too much traffic since most people went to the beach or the main pool bar, but it was nice and relaxing. We had a chance to really get to know him and have had the chance to stay in contact with him after we left. Make sure you ask him for "Pablo's banana sucia", which is basically a dirty banana. He could tell he had a genuine interest in his job. His attitude was amazing although he works 11 days straight with 3 days off. Rosalita and Betty also worked this bar. They were all wonderful. We would just sit there talking to them for hours. They have a drink there called Mamajuana, which is a combination of rum, red wine, and honey. It is supposedly the Dominican Viagra. You have to try it. If you are there when the resort has tables and vendors set up outside of the Grand Palladium lobby, you can get yourself a bottle to take home. Make sure you get the bottle that is already filled with the Mamajuana; otherwise you will not be able to take it home with you. If you’ve had too much eat and have an upset stomach ask for a La Bomba. It will calm your stomach, but it doesn’t taste very good.

The Beach: What can I say…this was paradise. I can’t say it enough about the beach. The water is clear; the sand is beautiful with little pink flakes. What was really nice was that while we were at the beach, there was a bar right by the pool, but there were always people around to take a drink order or bring you fruit skewers and pizza. They even had a pizza with shrimp on it! One morning we asked one of the maintenance workers if we could have a coconut. He went and got us coconuts! I can only imagine that he had to climb one of the palm trees to get it, but they were delicious.

Little Odds and Ends: We were checking the weather for weeks before we got there to see what we had in store for us. The entire week that we were supposed to be there, the website kept saying rain everyday. It only rained 3 nights for maybe 15 minutes and that was it. It was actually kind of nice to feel the rain since it was quite warm. The casino was small but it was entertaining for a few hours at the blackjack tables. We did go and see two shows. They had a Michael Jackson tribute and a circus. Both were a lot of fun, and for it being free entertainment, the performers were really talented! We also went to the disco for about an hour after the Michael Jackson show. The employees were dressed in 70’s style clothing and made it a lot of fun.

What more can I say about this place. We are already planning our next trip for next year. My only advice is to keep in mind that you are in the Dominican Republic not the Regent Beverly Hills. Some of the things that other people complained about I just could not believe once I saw for myself. This resort goes above and beyond to make your stay perfect. Tipping is greatly appreciated, and you know what, I’d feel really bad if we didn’t. This was the perfect vacation!

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 12, 2009

This was the first all-inclusive vacation my boyfriend and I have been on. We now know that "all-inclusives" are not really our speed.
It was a little disappointing that our room wasn't ready for about an hour and a half after we arrived. We went and had lunch at the royal buffet. Our bags were then suppose to be brought to our room... about a half hour after hanging out in the room, we just wanted to get in our bathing suits and go in the water, so we went and got our own bags.
There were a few problems with the room.. the shower head was broken and kind of rigged up. The safe, which we were told was "the most important part" was inoperable. We called to have it fixed, but over the next 5 days, no one showed.
We stayed in the older royal suites part, next to the beach. The pool was really nice! The swim-up bar was cool. Bartenders and waitresses were very friendly and attentive. The music they played was the same everywhere, and seemed to rotate between 5 songs... we thought that was pretty amusing.
The beach is crystal clear, but kind of devoid of any sea-life. Perhaps it's just because of all the sunscreen-lathered people. The beach chairs and bali beds were awesome, and you could always find your "perfect spot" on the beach. The service on the beach was really nice, bringing us drinks and pizzas.
People came around and asked if you wanted to go on excursions. We chose to go horseback riding. Riding was our favorite part of the trip. You pretty much had free rein to do whatever you wanted to do. They put you on a horse according to how fast you wanted to go. haha We, along with a really nice couple from Virginia, FLEW up and down the beach, galloping in the surf! It was nice to get out of the resort for a while, and see some of Punta Cana. Unfortunately parts of the beach we rode on were really littered with garbage... but apparently DR doesn't have structured waste-removal, and I'm sure some of it is washed up from the US.
Our meals were good, but nothing to rave about. Maybe my boyfriend has a more sophisticated palette than I, but I was fine with it, and he was left feeling "ehh". We ordered breakfast room service one morning and that was phenomenal!
We both found it impossible to get drunk no matter how many cervezas, wine or mixed drinks we had. Oh well. There wasn't much of a nightlife to speak of, and the one show we went to left us wondering if it was a joke...
We walked out of the resort one night, and just like during the day, you get swept up by the locals. At night time it's a little scary, and we probably shouldn't have gone.. but we were in need of some adventure. We met a man, Stephen, who runs excursions by day, and has a local bar and cigar shop up the road. He wound up being pretty cool, bought us a beer and played us some "50 cent" (haha). He was nice enough to walk us back up the alley, but by the time we stepped back on the resort, we were happy we were in once piece!
The ride back to the airport was a bit scary. We had about 4 hours, but the cab driver drove like a maniac, driving off-road, through bushes, and close-call passing. We wanted to tell him he could relax, and that we weren't in a rush, but since the majority of the trip no one understood English, we just rode it out.
All in all, Royal Suites is a nice, relaxing, sit by the water kind of place. I'd recommend it to couples who truly just want to sit and relax all day in the sun and beautiful water.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Michigan
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed August 11, 2009

.....however, we really, really enjoyed our vacation. Hubby and I stayed for 8 days mid July.

Firstly, so you know, we always lean towards the "mega resorts" when choosing an all inclusive, so we would never complain the Palladium is too big. It is huge by the way, so if you are not into the Mega Resorts, this place is not for you. That being said, we chose the Royal Suites portion for a couple reasons - adults only, premium booze, dining options, seemed quieter, etc. if you book with US Airways, the Royal Suites are cheaper than the Grand or Bavaro section so why not (at least out of Detroit that is how it come out). We have been to many all inclusives so feel we have a pretty good comparison /satisfcation vs. cost of others we have stayed at. Dollar for dollar we loved this place.

The beach: What can you say? Breathtaking. Hands down most beautiful beach ever. Sand is like walking on cotton balls. You can walk for hours on this beach, either direction. Yes, lots of locals hitting you up for tours, etc, but honestly not as bad as others have described. No more or less than other places we have been to. The beach vendors (to the right when you hit the beach) are very "in your face" - but hey, if you've been to Jamaice, it's not that bad really!! We just said no thanks and went on our way. Actually stopped to talk to a few (didn't go in their stores) and made a good time of it. It's all how you approach it. Water is awesome, very warm and no rocks or anything. Breathtaking. (zero shells on this beach though fyi).

Check in & Room & Room Service: About a 15 minute ride from the airport FYI. No one in the lobby when we arrived so we were checked right in. Sit down check in here, no standing in line at the Royal! Given two drinks, introduced to our butler (Johney) and escorted right to our room. We were in the older section however really, really liked the location. Positioned right over the pool, with a beautiful view of the beach too, room 5033 I believe. The room was very nice - looks exactly like the pics others have posted and just how others have described. Always spotlessly cleaned, with towel art daily. Mini bar was always well stocked with what we asked for. I will say however, chain your door at night when you crash. That mini bar guy comes EARLY and is not a big knocker! He got a few eye fulls a couple mornings :) If we "locked him out" we just stopped down at the concierge station and let them know, it was stocked when we returned. 24 hour room service here and they DO deliver at all hours. Took about 20 minutes regardless of if you ordered breakfast, mid day or 4 in the morning. They bring ALOT of food so be sure of how much you are ordering. One breakfast could have fed 3 people easy. Anything we called and asked for or needed was brought right up. We had a third floor room which also got you cathedral ceilings and a much better view, would request a higher room for sure.

Food: You can dine anywhere on the property when staying at the Royal. You need to make ala carte dinner reservations for non-Royal restaurants before noon (or one?) for that same day, or make them for the whole week in one sitting as we did. You do not need reservations for the Royal Gourment. Also FYI if you change your mind as we did couple times after the cut off time, just go to the restaurant you want to eat at and get on the waiting list, no problem. The Royal Gourmet has both a buffet and menu service for all meals and was excellent for breakfast and dinner (did not eat lunch there). We preferred breakfast and lunch at the various other property restaurants just so we could check everything out and try as many places as we could in the 8 days. Palladium Palace we thought had the best breakfast of all we tried (other than the sit down at the Royal). Best dinners we had were at the Royal in our opinion. Whole lobster as big as your head as SOOOOO yummy. I had the garlic/butter lobster 3/4 times that week I believe. Hubby is a steak man and he loved them as well. They also bring around a drink cart to your table and serve you right there, also as much champagne as you'd like as well at any meal, or anywhere on Royal property as a matter of fact. Beautifully decorated, very chic, very romantic. Enjoyed it very much. Tried the Japanese, Spanish and Seafood (on the beach) for other dinners and they were ok. Nothing overly memorable, but very good food and good service. I think your satisfaction with the ala cartes depends on your personal tastes. Couple tips: Majority of the off Royal restaurants also offer lobster - however YOU HAVE TO PAY FOR IT - $30 per person. We ran into many Royal guests that had done so as they did not know IT IS INCLUDED at the Royal Gourmet. Do NOT pay for lobster at the other ala cartes. Not sure why they don't waive this at the ala cartes if you have a Royal bracelet. Ah well, likely because so many people don't know and pay for it I guess. Also, as a Royal Guest, you can request and be brought a bottle of champagne, table side, at any of the ala carte restaurants. We did this every night and did not have any problems. We prefer a sit down meal over buffet for dinner but did check out the theme buffets at the Grand Buffet couple nights - looked awesome and when we go back - will definately leave room in the week to try a couple of these out. Theme meals are posted in the various lobby's so you know which nights to go. Only place I would pass on would be the sports bar. Glad we tried it (think lots of fried food, burgers, dogs, nacho's, etc) but would not go back. Room Service is much better after a long night drinking and partying.

Bars: Well there are plenty of them that is for sure! Everywhere. Turn around and get a drink basically. Lobby bars, beach bars, pool bars, Hemingways, Sports Bars, Casino Bars, Kiosk bars, restaurant bars, etc. No worries in that department. Royal property has a higher level of premium booze hands down however. Another reason why we picked the Royal Section. Hemingway's Bar for sure has the largest, best selection and we did hit it a couple nights before dinner. I'm sure this is a big hangout after dinner time but we never tried at that time. Awesome martini's at Hemingway's btw. The Royal Lobby is a very nice place to hang and get premium booze and we did every day/night, several times a day/night. The Royal Lobby is very quiet compared to the other lobbies for sure. Palace Lobby (right next door) had the most activity going on and was quite fun to hang out at in the evening. However booze is lower grade and no air. So your preference really depending on your mood. All places were fun and unless you had the real foo-foo drinks - they were strong!! We are relatively seasoned in that department and I would say they do not water down the drinks or the booze in the least.

Royal Pool & Beach: I'd pick the Royal just based on the pool and beach as well. The pool is not overly huge or luxurious (like the property size ones in the Riviera Maya) however....SERVICE!!! Wow. Nice large pool with a swim up bar and two others bars right there as well. The bar service at the pool, in the pool or at the beach was the best we have ever had. You can't drink fast enough really, the pool/beach staff was always at your side asking what you needed, or just bringing you another if you looked low, or refilling bubba, etc. These folks worked their buttz off and always had a smile going too!! Most friendly staff on the whole property. Not only drink service, but snack service too. They walk around with trays of mini pizzas or fruit kabobs constantly. I ate more of those mini shrimp pizzas in a week that I have any pizza in my life (YUMMMM!!!). Also table service by the pool for lunch and a fridge full of yummy little sandwiches, salads, wraps, etc by the beach bar - serve yourself. Awesome! (They also have the same in the Royal Lobby as well). We never needed to get out of the sun to go eat lunch, as you had everything you needed pool side. If you want a drink in a coconut, no problem. Gardener will shimmy up a tree and cut you one down. Awesome.

Royal vs. other Palladium properties: Royal by far is the quieter section of the resort. both in the lobby and pool/beach sections. One because there are no kids there (nice....my 3 stayed at home!) also there is no animation staff at the Royal pool (which i loved). I'm not sure if people stay there and go to the other sections or if there were just not many people staying there? The other 3 pools and beach areas were PACKED. The Palace and Bavaro sections are for sure the party places. Animation staff keeping everyone occupied, games, etc.. Also, interestingly enough, most folks that stayed in the Royal were english speaking, mostly US and UK. Looked like most of the other resorts were non-english speaking clientele. Also, lots and lots and lots of topless sunbathing, no biggie, was interesting. Lots of tiny speedo's too. Hey to each your own, we partook and enjoyed!

Staff: Hands down best part of this resort. I have never given shout outs but will this time to Rosa, Miguelina and Delores. Awesome job ladies! Must just be a buncha snobs who say there is a HUGE language barrier here. Yes, their english is broken - well so is my Spanish! So if you meet somewhere in the middle all is good! Actually I from the reviews we read, thought the language barrier was going to be an issue. We had no problems so maybe try and learn the native language when you go somewhere is my advise!

Couple other side notes: There is only 1 ATM on property - WAAAAY down by the Sports Bar & it gives pesos. Only place to exchange for US in the casino - however, they jip you on the exchange rate. Take a $10 cab to town to a bank if you need $$. Exchange is 35 to 1 US in the Dominican. WAY better than 11 to 1 US in Mexico. Casino was fun....made some....lost some....had a good time - not Vegas, nor does it pay that way! Had couples massage at the Spa. Was okay. Nothing to write home about. You can however, use the facilities at the Spa for free - so check it out. Did not do any shows, tours or disco so cannot comment. Other folks spoke highly of them though.

Go and enjoy, we really, loved this place.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2009

We had a great time at the Royal Suites - the beach was amazing, the pool and swim up bar were great and the staff was very friendly. Our room was nice, however we did run into some issues. We chose the "romance suite" - it had a HUGE jacuzzi, but it took an hour to fill up. We had a mayan style shower that had a radio, disco light and speakers in it HOWEVER it didn't work as a shower. We had to use the spray handle and when we asked our butler to fix it, he said it wasn't programmed to work "mayan style". This was one of the ammenities Apple Vacations sold us on, so we were a little dissapointed. If you are going here - DEFINITELY do a swim up room. They were awesome, and the pools where they have the rooms are virtually empty. Our room could have been a little cleaner... I kept my sandals on when walking around because your feet would get dirty. Our remote control didn't work, it was suppossed to get fixed on our second day (we stayed for 7 days) but never was. After we asked twice we gave up. The restaurants were great - the Japanese and Mexican were our favorites. We didn't get a chance to go to the Chinese, but people we met at the resort said it was their favorite. The seafood restaurant and brazilian were good, but nothing to rave about. I got sick one day from the Royal Gourmet (definitely don't get the pesto pasta) but we still went there for breakfast every morning. Definitely our favorite part was the service on the beach, waiters come around taking drink orders and serving mini pizza's - it was great. One thing you should be aware of it that not many people speak or really understand English... but you get over that after a couple days. All in all, we were happy with the place and we had a great time.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Suites Turquesa by Palladium

Address: Calle El Cortecito | Playa Bavaro, Punta Cana, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Casino Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#22 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Official Description (provided by the hotel):
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana

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