This was our third time at the Royal Suites Turquesa, it was just meant to be! Initially our plan was to visit another resort, I am so happy that those plans fell through and we returned to the Royal Suites, for the third and probably NOT our last time. Our vacation ran from March 23 to 30, 2014. We received our upgrade to a swim-up room 2 days into our vacation with our room close to the lobby, villa 53. The overall service from our butler and housekeeping was fantastic, customer service was top-notch! The staff were always ready to help us, provide us with information regarding the resort. Our vacation was so peaceful and relaxing, allowing us to rejuvenate. Overall, the service and the resort were outstanding, I wish I took more time to capture everyone's name that made our vacation so wonderful; from our Butler in Villa 53, to our former Butler Oscar, from previous vacation, to be so helpful and friendly to us, to the housekeeping, Vincenta Rijo, who kept our room clean and neat, to the guys that replenished our water and beer fridge daily, to the front door Greeters of the Royal Gourmet Restaurant, our servers, Franciso, Sucre, Kerlin, Pedro, Robinson, as well as to the bartenders/servers that would ensure my glass of champagne was never empty, Daniel. The bartenders in the lobby were great, always greeting you with a smile, along with the those working the receptionist desk upon arrival and throughout our vacation. How can I forget Tomas, always happy, smiling and ready to give a hand. We truly enjoyed our vacation, upon leaving the resort, I felt as though I was saying good bye to family. Thank you for sharing a bit of your lives and country with us ~ hope to see you again next year!
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana