I recently spent 6 nights in the royal suites for my honeymoon. The grounds were very beautiful, the groundskeepers work very hard. The beach was very nice, it was interesting that there was NOone on the beach after dark.
I knew there would be a large cultural difference traveling here. I found that 80% of the time, food and service orders were wrong because barely anyone spoke enough english to understand what I was saying. Room service took 4 hours to get food and sodas, and that was wrong everytime I placed an order.
It was very tough to have fun with activities, due to the high pressure sales of everyone there, trying to push the excursions, and pictures, and cigars. I booked 2 outings with my APPLE rep, and we had lots of fun.
It was interesting to see a 10 foot concrete wall, with a 4 foot chain fence on top of that, with barbed wire on top of that around the complex. Outside of the resort gates was quite scary. Everyone has guns, no safety rules for the road.
As for my room, you could smell the mold when the air conditioner was turned on, and it made me sick every night, and I'm still trying to recover.
There are multiple whirlpools at the resort, which most didnt work, even after I asked the desk about them.
After reading other reviews, I decided it would be a good idea to take our own towels, and I was glad we did. It can be tough to find towels there, everyone hoards them up and "claims" beach chairs. It kinda sucks.
There are numerous restaurants in the resort, with every type of food. However, I found that the nicer the restaurant, the worse the food was. It was obviously reheated, and was not good. I was VERY dissapointed. The ONLY time I had warm food was at the Hibachi grill, and that made me and my new wife sick the last night we were there.
All in all, we both enjoyed it, we are glad we went, but we would NEVER go back.
- Official Description (provided by the hotel):
- The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more less
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- Also Known As:
- The Royal Suites Turquesa By Palladium Hotel Punta Cana
- Royal Hotel Punta Cana