We booked this excursion through Scuba Doo representative Lou (along the beach) at Punta Cana. At first we were comfortable doing this as we have visited the Dominican Republic over 15 times. We asked many questions, just to make sure it was a good trip for us, was told we woulde be riding along the beach- NOT TRUE!!!!! It was the usual, along the streets, back roads, sugar can planations, etc.... Got to the Macao Crazy Wheels, all seemed fine, wanted to ride ATV's......one of them was not working properly, so two from our party had to take a dune buggy....Almost immediately after turning down a dirt road, my partner and I (on the same ATV) hit a pole head on. We were both hurt, when I told the guide to get my husband, who was ahead of us, he said OK.....The guide never told my husband we were in an accident, he was only concerned that the rest our the tour proceed as normal. The brakes on the ATV were not working properly, guide adamantly denied this.....Guide then took me to my husband in a dune buggy, where I was tended to by a really nice Dominican family....My husband requested a private taxi, as we wanted to get back to our resort ASAP because of my injuries...again he said OK, not OK, bus came and touok us back to Macao Crazy Wheels because we had to wait for the rest of the people who rode the bus with us to finish their tour. To me, this is insane and poor business practice. But being outside of the USA, we had no choice but to go along with what they said.....The next day I approached Lou and his partner on the beach about the accident. I was told that it was our fault, because the driver of my ATV was driving erratically and trying to pass the other ATV's and buggys....AGAIN, NOT TRUE as our ATV as the last one in the group- so there were NO vehicles for us to pass....It was a miracle we were not more seriously injured or killed.
I have done extensive searches on social media sites and the web to find these two businesses- Macao Crazy Wheels and Scuba Doo tours with no success.....I suspect they do not put themselves out there to avoid negative feedback.
When booking tours, I STRONGLY advise fellow travellers not to do it through vendors who walk the beaches of the resorts. These people are NOT associated with the hotels in any way, shape or form. They take the receipts once you pay in full, leaving you with no information on them. Their main concern is to make money, and NOT the safety or well being of tourists. Only book excursions through the representatives at your hotel or resort. Do not allow them to lure you into it, as I did..
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