We have stayed in this hotel for one week from the 2nd of February.. First of all, the organisation of the transfer was not very serious- in the bus we were counted as chicken, but nobody asked to which hotel we were going :)
However, on the arrival, we were offered a glass of 'welcome cocktail' and the check-in was really fast..In the hotel you can pay in euros, dollars, pesos, anything you have just be careful about the exchange rate! The staff was really helpful and nice- even maids often start a smalk talk (in spanish of course) :D Animators' team was really sincere and dynamic with a great sense of humour..
The hotel I would say be more 4* than 5, rooms are big enough, really clean, but a bit old- the remote control of tv didn't work, neither the alarm clock...as well as hairdryer in the bathroom!
The lobby is really spacious and cozy, it's really nice to spend an evening having a drink in a terrace..There is live music in the evening, as well..
The buffet food was various, each evening of the week, there was offered another cuisine (french, italian, asian, dominican). What I could add, that they would better concentrate on what they do and prepare best- the local foods, because one of the 3 restaurants a la carte (italian one) was quite poor (menu, taste, imagination and presentation). The other two were much better, especially 'el pescador', but for a restaurant 'a la carte' I would like more originality, not entries and desserts from the buffet..a big plus for the tidiness (dishes, desinfection of hands)
On the other hand, there were a lot of pleasant things- really nice sandy beach with palm trees and coconuts, beautiful territory with its gardens, pool with an open bar.. a lot of animations inside the hotel and a large variety of excursions outside.. Really worth to visit if you want to stroll on the beach and enjoy calm and relaxed holidays..
We had a corner, ground floor suite, so a bit of climatisation noise (it depends on buildings). Try...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 12, 2013
Report response as inappropriate
Sunny greetings from all team in Grand Bahia Principe La Romana Hotel.
We highly appreciate your positive comments and we take good note from your suggestions about our A La Carte restaurants to continue working hard improving our quality in all our services.
It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure we maintain and deliver the level of service expected from our hotels.
Your feedback and overall view of the Hotel allow us to better improve our daily commitment with quality to meet or even exceed your expectations and hopes while staying with us.
Looking forward to welcome you again in the Dominican Republic.
Customer Service La Romana
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.