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Presidential Suites A Lifestyle Holidays Vacation Resort
4.0 of 5 Condominium   |   Cofresi Beach, Puerto Plata, Dominican Republic (Formerly Lifestyle Holidays Vacation Club Crown Villas)   |  
Hotel amenities
toronto
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“A superb holiday”
5 of 5 stars Reviewed 4 days ago NEW

We travelled with 3 young children, 5, 3 & 1. My wife and I usually favour an adventurous type of holiday but with 3 little ones needed this type of holiday.
The suite was clean and spacious with decent bathrooms and fans as well as air con.
The food was excellent, especially important as we favour healthy choices and organic which was in abundance.
There were many restaurants included in the all inclusive price and we were not disappointed by any of them.
The staff were really outstanding, friendly and very caring and loving to the children.
We will definitely return.

Room Tip: Presidential or villa
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    83
    52
    29
    11
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Rainham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 2 week stay in the Presidential Suites - myself, my husband and 2 teenage daughters. Spacious modern 2-bedroom apartment with sun terrace on the roof - excellent. Beautiful beach with full sized double beds. Two small pools but kept very clean. Three excellent restaurants : Kimonos (Japanese/Chinese) - fantastic sushi - try the sea bream in miso sauce. It melts in your mouth! Basil & Tomato (Al fresco Italian) serving pizzas and pastas. Carpe Diem (their signature restaurant) with excellent seafood and steaks. There is also Decadence - the buffet which had a great selection of food with a different theme each evening. However, service was not consistent here as often it was difficult to find a clean table, and many dishes ran out and it took a long time to replenish them. We were also treated to a private candlelight dinner on the beach and a BBQ with our personal chef.
An enthusiastic and friendly entertainment team, staged shows nightly which were both original and of a high standard - best show were Michael Jackson, and the Circus. One of our daughters sang in the karaoke.
This property is much smaller than Lifestyle at Puerto Plata, but the staff were without exception fantastic. All extremely hard working and very friendly. They certainly gave the service a personal touch. Just to mention a few - Marcus Ramirez (one of the pool and beach servers) kept us well refreshed with nice cold drinks. Stefanie (Basil & Tomatoes) was very welcoming. Last but not least the concierge team were terrific contacting us daily to see if there was anything we wanted. Yan Marcos, our dedicated concierge, could not do enough for us. He is an extremely competent young man.
Two small criticisms - unless you get up at 5.30 in the morning to reserve a bed on the beach it is impossible to secure one. Surely there must be a better system. Most of the bed send up unused until late morning/afternoon and many people miss out. With only one small beach area it is a serious problem. With the exception of the beef fillet at Carpe Diem, any beef we had was always well done regardless of whether we requested rare, medium rare or medium.
We are visiting Lifestyle in Puerto Plata again later this year, and will probably return to Punta Cana again if they have a better system for beach beds.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent nine weeks in the Presidential Suites in Jan - Mar 2015. With the help of the manager, our friend Ina Ivanalova, we were given a beautiful suite with a sea view. All of the staff are excellent, especially Michael and Jose Luis at reception for sorting out any issues. Our main housekeeper, Mirtha always did a great job and always with a smile.
There are many restaurants and bars for food and drinks and we enjoyed them all over the course of our stay. Already booked for next January.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at Presidential Suites A Lifestyle Holidays Vacation Resort, responded to this review, 4 days ago
Dear guest,

First of all we would like to thank you for choosing Presidential Suites by Lifestyle as the hotel to enjoy your vacation. We are very glad to read that you had a great vacation and we will congratulate our a staff about your nice comments regarding them.

We hope to see you back soon in our lovely hotel.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Can't wait to go back! In a nutshell the rooms are nice and very clean. Tons of restaurants to eat at, the food is very good. Breakfast however is not. Tons of pools and beaches, and the staff caters to your every whim. Well worth the money, I would definitely go back again.

  • Stayed March 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at Presidential Suites A Lifestyle Holidays Vacation Resort, responded to this review, 4 days ago
Dear Guest,

Thank you for taking the time to review Presidential Suites by Lifestyle. It is of great importance to know our guests experience in order to improve our services.
We are happy to hear that you had a relaxed time in our resort and of course your comments are taken very seriously, we will use it to improve our product.

It would be a pleasure to host you again in the future.

Best Regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2015

Wonderful experience! Excellent & friendly staff offered amazing customer service. Room was beautiful and comfortable for our 1 week stay! The resort offered daily light activities on the beach. Japanese and Italian restaurants were our favorites. We ate exceptionally well all day everyday.

We will definitely be visiting the next Sister location in Puerto Plata also. Most employees are proud to be from there. Their eyes light up when they tell you how beautiful it is there.

We are now proud VIP members and look forward to all the benefits. Special recognition to all the employees with excellent English skills and fulfilling our needs throughout our stay. We love you all & thanks again for a great time:

Madelyn Santana - Housekeeping
Eddy Gonzales - Bell Hop
Fausto - Bell Hop
Paolo Santos - Front desk services
Juan Luis - VIP services
Victor Lopez - VIP services
Johanna - VIP services
Sterling - VIP services
Sabine Halbes - VIP services
P Norbert Noel - VIP services
Victoria Vasquez - VIP services
Ricardo Estrella - Carpe diem
Wander LaCruz - Carpe diem

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at Presidential Suites A Lifestyle Holidays Vacation Resort, responded to this review, 4 days ago
Dear Guest,

We really appreciate that you took your time to write this comment, expressing how much fun you had at Presidential Suites by Lifestyle.
We are really happy that you liked our facilities and we will congratulate the mentioned staff for providing a great hospitality.


Best regards.

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danielson, Connecticut
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2015

From the moment we checked in with Madelyn tejada to our bell hop service with Wagner Ferrerars and our fabulous bartender Ricardo who made our first drinks getting in, I knew then it was going to be an amazing trip. The animation department was a lot of fun as well they put on some great shows. And learning how to dance bachatta with Romeo 911 was a blast! They truly made my stay. It most deffinitly exceeded my expectations. Highly recommend it for everyone!

Stayed March 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at Presidential Suites A Lifestyle Holidays Vacation Resort, responded to this review, March 25, 2015
Dear Guest,

First of all we would like to thank you for choosing Presidential Suites by Lifestyle as the hotel to enjoy your vacation and we also thank you for writing this comment about your experience here at our resort.

We are glad to know that our staff and services were up to your expectations. We will congratulate all of them.

We also appreciate your recommendation to other future guests.
Hope to have you back with us very soon.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mahwah, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2015

Overall, my stay at Presidential Suites, Puerto Plata was enjoyable. The staff were friendly and helpful; they would go above and beyond to help. The room was nice and comfortable with many amenities. However, as our room was right next to the ice machine, we were woken up each day around 7 AM to the staff collecting ice for the breakfast buffet. (There should be an ice machine in the kitchen!) Otherwise, the pool was beautiful and relaxing and located right next to the bar, and the WIFI worked well. Presidential suites is located at the top of the resort, so it is further away from the hustle and bustle. If you do not have a golf cart, you will be walking up a hill. The resort is walkable, though—you can easily access the beach and other restaurants/snack areas—and there is a shuttle provided (about) every half an hour to take you where you want to go. I would recommend both this hotel and resort to future Puerto Plata travelers!

Room Tip: Stay away from the ice machines...WIFI works better on the higher floors.
See more room tips
  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management T, Manager at Presidential Suites A Lifestyle Holidays Vacation Resort, responded to this review, March 25, 2015
Dear Guest,

First of all we thank you for taking your time to write this review, its wonderful for us to hear that you had an great week at Presidential Suites by Lifestyle.

We apologize for the inconvenience that you had with our staff collecting ice from the ice machine. We will take your coment seriously for future guests.

We hope to have you back very soon.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Presidential Suites A Lifestyle Holidays Vacation Resort

Address: Cofresi Beach, Puerto Plata, Dominican Republic (Formerly Lifestyle Holidays Vacation Club Crown Villas)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Suites Swimming Pool
Hotel Style:
Ranked #5 of 21 Specialty Lodging in Puerto Plata
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Presidential Suites A Lifestyle Holidays Vacation Resort 4*
Number of rooms: 92
Official Description (provided by the hotel):
The Presidential Suites by Lifestyle are the newest luxury accommodations to be added to the Lifestyle Holidays Vacation Resort, setting a standard of lavish comfort with 60 scrumptiously appointed two-bedroom suites, filled with dramatic furniture and stainless steel appliances.All suites are dramatically decorated with dark, rich wood, and stainless steel accoutrements and appliances. The smallest details have been carefully crafted to provide guests with every comfort and luxury available, making the Presidential Suites by Lifestyle a one of the most relaxing, enjoyable and satisfying experiences ever.Providing both service and features that are beyond compare, the Presidential Suites offer a unique luxury accommodations experience. As a Lifestyle property, the Presidential Suites provide the easy, relaxed ambience of the Caribbean in an opulent and elegant setting,The Presidential Suites offer a matchless vacation experience for the most discriminating traveler. All suites have air conditioning, cable television, phones, and ceiling fans, while the décor has a distinctive modern design, featuring cherry wood furnishing and stainless steel. Shaded patios and verandas provide a relaxing place to gather.On Property amenities include: a large centralized pool with waterfall; Jazz, a French Fusion Restaurant; Bourbon Street bar; three tennis courts; and a full-press lighted basketball court. ... more   less 
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Also Known As:
Lifestyle Holidays Vacation Club Crown Villas Hotel Puerto Plata
Lifestyle Crown Residence Hotel
Hotel Lifestyle Crown Residence

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