All inclusive, so we ate only at the resort. We both got food poisoning. I passed out and had to be carried to the doctor's office in a pool lounge chair. Got 2 bags of IV, two shots of anti-biotics and lots of pills. Vomiting was so bad, one of my discs shifted. Once back to Canada, I was off work for 6 weeks and under chiropractor's care for over 4 months.
Constants e-mails, letters and telephone calls requesting a settlement resulted in only an offer of $115. Now, communications are not being returned from the resort, their insurance company and their lawyer.
And none of this even refers to the lack of response to security to get a late-night party stopped (we called at 1:00, 2:00 and 4:00). Apparently some local residents had the room for the night and were celebrating very loudly.
Food was "iffy". We were careful about what we ate. Chicken was consistently undercooked. We avoided sea food unless we could get it re-cooked in front of us.
Management was aloof and non-concerned about our problems.
Book the package on-line. Big mistake. They don't do anything for you and deny all responsibility. They did, however, get that $115 offer from the resort.
- Official Description (provided by the hotel):
- Set within the sprawling Lifestyle Holidays Vacation Resort, The Tropical offers a classic hotel vacation experience set within quaint, two- and threestory, Mediterranean-style buildings. The mood is laid-back and distinctively Caribbean. Guest enjoy all resort facilities and amenities (excluding the V.I.P areas) including swimming pools, a choice of excellent restaurants, exercise rooms, tennis courts, windsurfing and so much more. The Lifestyle Tropical is Ideal for couples seeking a private island hide-away with all the advantages of a world-class resort. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Travelocity, Caribbean Online Mgt Corp., BookIt.com, Otel, Expedia, Hotels.com, Venere, Agoda and Tingo so you can book your The Tropical at Lifestyle Holidays Vacation Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Lifestyle Tropical Beach Hotel Puerto Plata
- Lifestyle Tropical Beach Resort And Spa
- Lifestyle Tropical Beach Resort Spa
- Hacienda Tropical
- Hotel Lifestyle Tropical Beach