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The Tropical at Lifestyle Holidays Vacation Resort
3.0 of 5 Resort (All-Inclusive)   |   Columbus Torre 1 | Playa Cofresi, Puerto Plata, Dominican Republic (Formerly Lifestyle Tropical Beach Resort & Spa)   |  
Hotel amenities
Ranked #6 of 42 Hotels in Puerto Plata
Doncaster, ENGLAND
1 review
4 helpful votes 4 helpful votes
“Joyess!!”
5 of 5 stars Reviewed July 22, 2008

2ND Visit to this place!

Wasnt let down and was expecting it to be like paradise, like the 1st time round 8 years bk. Paradise, paradise, paradise!!!

All in all we had a fabulous 2 weeks from the 12th April - 26th April this year. I promised to take the other half, and she wasnt disappointed.............. 6 years of promise, and it was all fulfilled!!

Any body got any questions to ask me about this place please feel free to do so.

DOMINICAN REPUBLIC People & Country............. We Love You!!

The Grayson Family

  • Liked — Everything
  • Disliked — 3 days of rain!! But you can't buy it all!! LOL
  • Stayed April 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,017 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (681)
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Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2008

Holidays in resort Tropical were magnificent, especially in regards to accomodation and the extraordinary level of service. The rooms are thoroughly refurnished on a daily basis, the restaurants and food outlets have great menus and very welcoming service. The surrounding sand beaches offer extra outdoor activities while the resort offers you a wide variety of excursions that will remarkably enrich the overall experience. The only thing you should worry about is the weather, if the weather is convenient , this surely is heaven on Earth!

  • Liked — Location
  • Stayed December 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
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Montreal
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 20, 2008

I enjoyed my vacation in Puerto Plata, however I believe I was fortunate to do 5 excursions off the resort in order to keep myself occupied. The resort has a nice pool, the ocean has lots of nice waves, however swimming in it is not very safe because the waves bring up a lot of shells and rocks. There is a pool bar, however there is never a bartender there to serve you alcohol they are always serving people outside of the pool and ignore those in the pool waiting for a drink. Lots of the staff have trouble speaking english which is fine, but they tend to give you wrong information. I found that people were not as willing to help their clients like other resorts I have been to. When we arrived there was no towels and a puddle of water on the floor, staff came up immediatley and fixed it. However I heard people who had just arrived the following day asking for towels because they too were missing them. There entertainment is pretty lame, they play the same songs over and over again and they have difficulty getting people involved in activities. There are two dogs on the resort that kept me and my friends company. They have fireworks and a concert for VIP members, but people at lifestyle can go down to the beach and watch the concert on a screen and see the fireworks which is pretty neat. Most people complain about not being invited to this event, but I felt fortunate to be able to see the concert and fireworks considering how much money I spent compared to the VIP members. The people that work at the lobby bar are nice as are the bell boys. Most of the receptionists male and female are not very helpful and can be rather rude in fact.
I did the following activities and I encourage you to do so as well:
-Ocean World
-Night on the Town
-Sosua Beach
-Outback Safari
-Horseback Riding

  • Liked — Trampolin, Dogs, Pool, Fireworks and Concert on the beach
  • Disliked — Poor customer service especially at front lobby and don't advertise that there is a pool bar if no one works at the bar to serve you.
  • Stayed July 2008, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Pennsylvania
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2008

What a beautiful place. There is much potential in this resort but they put so much emphisis on becoming a club member "VIP" that they go as far as talking down their own resort. Our party consisted of 11 people ranging from the age of 3 through the age of 88 years old. We had booked 5 of their standard "Tropical" accomodations. We liked the room size and can say they kept them clean. No bathtubs just showers ok for adults but if you have little ones it can be a challenge. You are supplied with bottled water and a water cooler is available on each floor of the building, because you cannot drink the tap water!! The proximity of the pool and beach are reasonable and staff members are helpful and friendly. The food offered was good and cooked mostly in front of you. We found the beef to taste ok but was very tough. The pork was great sometimes and not so great other times but always greasy. I found myself craving peanut butter and jelly sandwiches from the third day until the end of our stay. I wish the meals offered were not scheduled, after all we were on vacation. Good luck booking one of their other restaurant's if you choose not to become a member. We did not like the constant harrassment of the VIP club member sales team who were stalking us everywhere. We were approached at our room door and at the pool, beach, the common meal area etc.. When we arrived at the airport we saw a Shuttle bus driver from the Lifestyle Hacienda Beach Resort and Spa. we asked him about transportation then he asked if we were members we told him no. He called the Resort and they said we had to deal with the transportation for ourselves not a good way to treat potential future "VIP" members. We were told that the taxis took credit cards and decided to take two taxis to the resort . Upon arriving at the resort they would only take cash and we did not have the chance to get to a cash machine up to that point. We checked in and settled down. The first night my wife and I who put out all the financing for this trip ended up with the only room out of our five rooms to have no air conditioning. That problem was fixed during the next morning after a lenghty attempt at 2am. On our first morning while we were all going to breakfast we were stopped by the sales guys who wanted our attention and told us we could be treated better as "VIP"s just come to a members tour and they will go over all that it means to be a VIP. We told them it was not a good time. They kept on us and on us for three more days to come to the VIP tour. This pushy tactic after a rough start to our stay made us feel as if we were piggy banks being shaken for all we were worth. My wife and I finally told them we would go to the VIP tour if they would accomadate us with transportation to the airport on the day we were to depart. We did not become VIP's and for the last couple days felt like we had been given a second or third class status by many of the administrative staff. I do have to mention that some of their staff members were really terriffic and they made the last few days easier to get through. One last comment, we did get the shuttle to transport us to the airport but one taxi and the VIP bus were sent. The administrative people tried putting all of my family in the taxi and only our bags in the better VIP bus. We ended up with 5 of us in the taxi and 6 of us in the VIP bus. What a weird way of treating people they know will pass on information to other travelers. Be careful out there. We will not go back to that resort or the Dominican Republic because of the way the Lifestyles Beach Resort and Spa wanted to treat our wallet not us.

  • Liked — Location, beach and pool
  • Disliked — Salesmen trying to get you to attend the VIP member tour. We felt like piggy banks being shaken.
  • Stayed July 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 18, 2008

we went to the lifestyle tropicalin june and had a great time,we had a junior suite which was really clean and away from any noise.T he food was good,and the alcohol STRONG!!!!!!.I would not reccomend this hotel to people with kids as the pool side entertainmant can be a bit to raunchy,for kids of an age that understand.we went to ocean world which i would reccomend to anyoneclub was good,and evening entertainment was provided by the team that work very hard day and night for very little money.will go back next year as a couple not a family

  • Liked — the pool
  • Disliked — some building works going on
  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
east lothian scotland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed July 16, 2008

I just don't get it! what' s with all the complaints?

v.i.p's well if you want to go v.i.p well pay for it then, yea there are people selling you stuff but just tell then no thanks and they will leave you alone, staff not friendly, well if you are going to be rude and unfriendly towards them, well what do you expect, they work hard for there small amount of money they get in that blistering heat. food was great always something to eat, there are two shops i an agree the one in the centre of the complex is extortionate but if you go down by the vip bit there is a shop for quarter of the price but that like any resort shop being dear

As for people saying "The V.I.P'S are the most rude people ever what visit there" WHAT YOUR PROBLEM THEY PEOPLE HAVE PAID FOR IT, YOU STILL GET A GOOD VIEW.
its well worth the money cant wait to go back next year
go with an open mind and leave the attitude back home

  • Liked — its so clean
  • Disliked — mmmmmmmmmmmmmm nope
Stayed October 2007, traveled with friends
Was this review helpful? Yes 2
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Leatherstocking Region New York
Top Contributor
144 reviews 144 reviews
37 hotel reviews
Reviews in 61 cities Reviews in 61 cities
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed July 14, 2008

Friends of ours are RCI timeshare members who invited my wife and I, as well as my in-laws to accompany them to this resort. Travel here from Newark was easy and the resort did provide us a taxi mini-van to bring us from the airport. When we arrived we were warmly greeted by "Cesar", "Have no fear, Cesar is here." Cesar got us checked in and to our villa which had 3 bedrooms, a nice living room/dining room area, and a nice covered porch area that overlooked the private pool. After showing us around the villa and assuring us that someone would give us all the info. we needed on how things worked at this resort he left us his phone number to call him "anytime, day or night, my wife is used to me getting calls at home...whatever it takes to make you happy, etc." if there was something that we needed, or a problem taken care of while at the resort. We were told that the refrigerator would be stocked with drinks (beer, soda, water, etc.) and that snacks and some other items (fruit platters, cold cuts with cheese) would be provided if we wanted.

So far so good. First problem, the water was not yet turned on in the villa = no showers after a long flight. OK, so we all went swimming in the pool. After contacting the front desk, the water issue was handled within a few hours. My friend, father-in-law, and myself are big beer drinkers so within the first 3 hours we managed to put away most of the 22 oz. beers (Presidente) that were stocked in the fridge. It took 3 phone calls over the next 24 hours to have them bring more beer. When our friend called "Cesar" that evening he told her "Do you realize that I am home with my family, I am not at work." DUH! Then why did you give me your number!! Needless to say we did not see "Cesar" again until Friday night at the Casino party.

Sunday was nice after recovering from heavy partying Saturday night, but then things started to slow down on the service end. Lack of towels for showering, and pool towels were slow to be replaced. Washcloths??? Non-existent for the first 3 days. The maid showed up in the morning to make breakfast, which was very nice, but after we said "NO" to the timeshare breakfast had to be asked for twice before we got it again. The fruit and cold cuts stopped coming until we again asked several times. "Andrea" had replaced "Cesar" and she did not show up regulary as we got closer to the end of the week.

When we went to the presentation to buy into their timeshare, we met Daniel, who was an island native who did a very nice job selling us on the resort. He drove us around in the golf cart to a fabulous 7 bedroom, 7 1/2 bath vacation villa that knocked our socks off. But when we kept asking about price he politely put us off by saying someone else would be handling that part of the deal. Got back to the offices, kept trying to ply us with drinks, etc. then the "manager" comes in to make the deal. Long story short, we did not buy and were sent on our way. That is where the real story begins. Service dropped off greatly from the villa, the maid showed up later each day, the drivers of the shuttles showed up later or never unless we called back a few times. It was not the worst vacation in the world, and I don't mean to sound "whiny", but when you are promised certain levels of service and they stop coming through you get a little annoyed.

We took one side trip to Sosua Beach. WARNING: Be prepared for some dangerous driving in the taxi, sub-standard beach conditions, and pushy natives trying to sell you EVERYTHING! Snorkeling at Sosua was disappointing due to the trash scattered on the ocean floor, and mediocre clarity in the water. My in-laws went to Ocean World and had a fabulous time, I would suggerst this over our side trip. Overall this was a very nice resort, but I would suggest putting off the "timeshare business" until later in the week to see how long the pampered service stays in place.

  • Liked — Well kept, altough they were doing a lot of construction.
  • Disliked — Service becam lacking when we did not buy the timeshare
  • Stayed July 2008, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tropical at Lifestyle Holidays Vacation Resort

Address: Columbus Torre 1 | Playa Cofresi, Puerto Plata, Dominican Republic (Formerly Lifestyle Tropical Beach Resort & Spa)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Puerto Plata
#5 On the Beach Hotel in Puerto Plata
#5 Family Hotel in Puerto Plata
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Tropical at Lifestyle Holidays Vacation Resort 3*
Number of rooms: 282
Official Description (provided by the hotel):
Set within the sprawling Lifestyle Holidays Vacation Resort, The Tropical offers a classic hotel vacation experience set within quaint, two- and threestory, Mediterranean-style buildings. The mood is laid-back and distinctively Caribbean. Guest enjoy all resort facilities and amenities (excluding the V.I.P areas) including swimming pools, a choice of excellent restaurants, exercise rooms, tennis courts, windsurfing and so much more. The Lifestyle Tropical is Ideal for couples seeking a private island hide-away with all the advantages of a world-class resort. ... more   less 
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Also Known As:
Lifestyle Tropical Beach Hotel Puerto Plata
Lifestyle Tropical Beach Resort And Spa
Lifestyle Tropical Beach Resort Spa
Hacienda Tropical
Hotel Lifestyle Tropical Beach

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