My wife and I just recently got back from Lifestyle Tropical Resort and Spa and we are glad to be back. Completely disappointed! When I purchased this trip it was for a good price in a 24 hours sale. After reading more reviews, I told my wife that we should lower our expectations. We had to lower them much lower after we arrived. This was required to not remain irritated our whole trip. We really aren’t picky people. This was our first “discount” vacation we will never do it again. We are a early 30’s couple from Boston and out of the club scene. This is a place for college kids to have a good time without it costing much.
Before we even visited the hotel we tried to ask a couple simple questions and used the resort’s form on their website. We tried three different times with no response. Contacted CheapCaribbean and they helped as best as they could. When we arrived that the Tropical it was an immediate cluster F. Nevermind being greeted, you have to fight the crowd to get to the rude counter staff. 95% of the staff is either rude or unfriendly. If you’re a group of females, you’re instantly hit on by the resort staff. We even had a staff member lay down on top of a customer when laying face down on a beach chair, dry humping her.
The main goal of this resort is to get you in the door and sell you the very expensive vacation package. They are very persistent and will not take no for an answer. I’m from Boston, I can say no with the best of them. They camp out in front of the only buffet at Tropical so they can catch you as you leave. I’m not about to give 13 grand to someone that has letters tattooed on his knuckles(referring to the manager). It takes half the day. They also have people vendors selling merchandise(on the resort and on the beach), spa treatments, and watersports constantly.
The day before we were leaving all the rooms had signs asking us to fumigate our rooms. Really? They can’t wait to we leave? Had to call the front desk and complain.
Some advice for your trip if purchased through Cheapcaribbean:
The “please do not disturb” signs are ignored by the cleaning staff. LOCK the deadbolt on your door because they just walk in. This happened several times!
Bring about $100 dollar bills for tips for about 8 days(don’t convert the currency). It’s amazing how many people don’t tip. It’s a poor country so a dollar here and there goes a long way.
Don’t eat anything that would be washed with the resort’s unfiltered water, such as uncooked fruits and veggies (Obviously don’t drink or brush your teeth with the unfiltered water either)
The buffet at Confresi has the same low quality food, but a better atmosphere.
The VIP Beach area is only place we have free access to wifi. It’s slow and often disconnects.
The VIP Beach is the only place with normal alcohol brands. The rest have discount booze.
If for some reason you want to stay on the VIP Beach, the beds go fast, get there before 8am. (The other beaches have beds too and are much quieter)
Pools are much better at Confresi
People in blue pants and white shirts sell you the vacation package for $13,000 and will take up half your day, avoid and give them a stern “No Thank You!”. It’s called the Welcome Tour or something like that.
The resort’s grounds were kept up very well.
Good amount of entertainment, besides the beach.
Pedro at the Tortuga bar was awesome.
Our room in building 5 was very loud. Three nights we had “music” from the resort vibrating our bed till midnight.
95% of the staff is either rude or unfriendly.
The lock on your closet is the same one that is on your sliding door. Not secure enough anywhere.
We have been to 6 all-inclusive resorts and have never felt so segregated. It even affected customer service. They look at your bracelet first.
The room was dirty and had a lot of damage from previous guests (We were honestly hesitant about taking off our sandals).
The room ceiling was sagging and made of plastic. Yes, plastic.
The power went out at least 4 times a day. (don’t bother setting the clock).
No hot water in the morning.
The shower handle broke off in my hand and had to wait nearly two hours for maintenance to fix it.
Your 13” tv will have lots of static and every 20 minutes a big blue box with a message from DishTV will ask you to pay your bill.
The shower will flood the whole bathroom. The floor sloped away from the drain and only a quarter inch divider to keep the water in (no door). First time I turned on the shower I hit the toilet with the shower water.
We had a good amount of small ants in the bathroom constantly.
The customer service was horrible, right down to the manager at the front desk.
The food here is absolutely awful. The buffet never changes, so your stuck eating the same swill for your whole stay. The two restaurants we were allowed to try were a joke (Churrascaria and Jonny’s).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.