I actually went in 2011 not 2012. I booked a trip with friends for 7nights 8days through cheapcarribean.com. We had a great time some of my friends booked earlier and paid under 600 for the trip, I paid about 800 bucks. Airfare was included. We were picked up by a shuttle and did not have to wait around. Staff were helpful and friendly...
Stuff that wasn't the greatest:
Long lines to make reservations for restaurants.
Took get a good spot on the VIP beach people would get up EARLY and wait inline by the gate for that area to open up.
Towel service was limited they would run out early on in the day.
Even with the above negatives I was happy with this trip and resort. The value was incredible for vacationing on a budget...
I did a couple of the excursions: to paradise island which was enjoyable... And an ATV tour which was fun too.. Note driving down there seemed dicey the ATV tour had some time on the roads. There are not drinking and driving laws..