We spent the first week of December at this resort. Most of our experiences there were very good. I am wriing this review because I have the utmost respect for the activities staff. They arrive at the resort early every morning, with smiles and enthusiasm and they work until after midnight. They spend so much time away from their families and yet they still make the guests feel special. Jhony Bravo, Putytan, Caramelo, Choco Choco and others do an awesome job getting the guests involved in a wide range of activities. Choco Choco tells everyone in the pool how much he loves his job.
The shows at night were outstanding. My favorite show was the water spectacular light show at the pool, but all the shows were worth watching. The costumes were colorful and authentic. The music and dancing was professional and entertaining.
The negative aspect for us was the numerous power outages and the lack of water pressure in the rooms. This did not bother us on the days when it was beautiful out and you really weren't in your room. We did have one day when it rained all day and night. This of course was not the fault of the resort.
Peggy and Tom S.