Room was very nice and the ocean view was perfect. We had room 328 in the blue building. I got a little tired of the buffet but the food was good and the meals cooked at the pool at lunch were excellent. The only issue we had was the front desk was not easy to deal with. You get one key - yes a key! And you can get a second key for a cash deposit. Not on a credit card, must be cash. They will take the cash in American money but will only return the money in Dominican dollars? Really? Then we had an issue with a day tour we had signed up for and they were of no help nor would they make a call to the tour operator for us. Then when we checked out we asked for an opinion card; we had 3 individuals we wanted to especially recommend as they were awesome to us. "We don't have opinion cards". Ok is there anyway we can recommend these people as we thought they were great and want to let you know - "no" and then walked away. So I found the front desk to be most uncooperative.
But all in all I would recommend the resort. It was clean and fun and definitely worth the money.
- Official Description (provided by the hotel):
- * Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Inside the Riu Resort, along with ClubHotels Riu Merengue and Riu Mambo * Main building plus 1 and 2-story bungalows * Surrounded by 50,000 m2 of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 25 m / 81 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 500 m / 1650 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
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- Also Known As:
- Riu Bachata Puerto Plata
- Clubhotel Riu Bachata Hotel
- Clubhotel Riu Bachata Puerto Plata
- Riu Bachata Dominican Republic
- Riu Puerto Plata
- Bachata Riu
- Club Hotel Riu Bachata