We spent a week at the Riu Bachata resort Feb 3 -10. The resort itself and all their staff were absolutely amazing. However when I complained to the resort management, I was told that they have absolutely no connection with the Casino; the casino is a totally separate entity from the resort.
I went to the casion on three occasions during the week. I played blackjack and the dealers were rude, they hardly acknowledged your presence, they constantly chat with other employees while dealing; dealers are so fast, they hardly allow you to make a call on your hand. The same cold , rude behaviour by employees was also present at other tables (Roulette, poker tables etc.).
I have been to casinos multiple times in Vegas and Atlantic City and the experiences have always been very positive,
The Dream Casino however was a terrible disappointment and I would encourage everyone to keep away from this hole !!
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