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“Trip with the Girls :) Dallas” 4 of 5 stars
Review of Cofresi Palm Beach & Spa Resort

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Cofresi Palm Beach & Spa Resort
3.5 of 5 Resort (All-Inclusive)   |   1 Paradise Drive | Cofresi Beach, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)   |  
Hotel amenities
Ranked #15 of 42 Hotels in Puerto Plata
Woodstock, Ontario, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“Trip with the Girls :) Dallas”
4 of 5 stars Reviewed January 17, 2013

I have been to the Dominican 12 times and I love everything about it!! This resort was very accomodating and a lot of fun. I went down with three friends for a week and we had a great time. We stayed in the Cofresi section of the resort and had no regrets throughout the week. This resort was quite large compared to the other resorts I have stayed at but they make it easy to get around by providing shuttles to and from different areas of the resort. The clubs on the resort were actually a lot of fun once the night got started. We spent a few nights at ICE and tried out Vibe a few times at well and they were both a good time. The events that the resort and staff put on were wonderful, entertaining and always a blast to be at. This resort was very nice and I would suggest it to anyone. The only downfall was that it was pretty far from other things in town but you find ways around that if you are wanting to go out into town at night. The staff at the main pool of the Cofresi section of the resort were AWESOME! Blackee, Bambu, Sexy Banana, Bon Jovi, Donkey and Mosquito were all a blast to be around and they made our week what it was. They are all great guys and they do a wonderful job. Keep it up guys! :) In the end, me and my three friends has an amazing time together.

Room Tip: We had an standard room close to everything and it was very nice and quiet.
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (600)
Date | Rating
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English first
Gatineau, Quebec
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2013 via mobile

This is our 2nd stay in this beautiful resort and this time, it was even better than last time. They keep improving the beaches, the restaurants, the rooms, the entertainment and the staff is more than overwelmingly friendly and attentive. The VIP beach is the best private beach with beds (not chairs) we've seen in Any of our travel. Top shelf alcool and all.

We had no issues what so ever with dinner reservations for the a la carte restaurants. Just show up early morning and it's done.

Last year we couldn't do the sunday welcome party because it was rained out. This year we went and thruthfully, we have never seen anything like it. International buffet with lobster, Fish, meat and a veriaty of other dish that would be to long to describe. Plus the live entertainment and fireworks. They catered to more than 2000 people at the same time and that... Was a fete by itself.

As for the sales people, they do not bother you if you gently refuse their invitation. It is a vacation resort with a vacation club and thus it is necessary that they sell memberships with better amenaties and services for their members to anable ordinary travellers like us to benefit from their huge complex. We did the tour this year and chose to pass, but we are seriously considering joining the club on our next visit next year.

We would recommend this place as we did last year on trip advisor to anyone who's looking for a no non sense affordable vacation. Keep in mind...you always get what you pay for....we certainly did.

So complainers beware, it's because of you that people never get to enjoy places that could be fantastic for them.... And this place is one of them.

M & JM

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Waterloo, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 15, 2013

This property has a TON of potential to be a wonderful escape, but know that there's other motive to get you down there than to get you an affordable, relaxing vacation at a reasonable price. To cut to the chase, if you're not interested in purchasing a vacation club or a time share, just say no to the VIP tour that they will offer you as you leave the buffet every morning and lunch hour.

Then, not so bad. Turn down the little perks that they're going to offer you and let them move on to someone else.

This was a completely passable vacation. We had fun. Got lots of great pictures. Ate pretty well.

My only complaints with this property are the pedestal treatment of their VIP clients, and the fact that they only stock the mini-bar once (only resort 4+ stars that I've ever seen do that). Most other resorts, if you get the VIP package, you get a couple extra restaurant reservations, maybe a super-nice room with a private pool, an extra lounge, or your lobster is included. Here the VIPs get golf cards, helicopter rides across the resort, sectioned off beaches (Better sand? Warmer sun? I dunno?), and access to a world that the rest of us can only dream of (I suppose).

Well, after coming back and reading up on how much their vacation club is and how much their time shares cost, I'm glad we dodged that bullet of what I'm assuming is a high-pressure sales pitch. They've created a passable, comfortable experience to entice you in to something ridiculously lavish. I get out of the country a week a year. Not for me.

So on to the rest. The room, 30723, was very nice. We booked two rooms on seperate reservations (long story), and the front desk staff was nice enough to put us next to each other, with the other two in our party in 30724. Our requests for upper room floors in a non-smoking room were met. The mini-bar is only stocked once a week, which I found odd, because it's usually stocked daily at other resorts. If the bar was right outside my window, that'd be fine, but if I want a beer at 11pm, I have to venture in to the incredibly loud, obnoxious-to-me dance club where you have to force your way to the bar, shout your order over the bass, and hope not to get clobbered going back across the dancefloor to get out of there with your wits in tact. An additional place to have a drink between 11pm and say 2am would make this place a lot better.

The beach was nice. Well kept. Better than we'd seen in Puerto Plata. There is the sectioned off VIP Beach staring right at you, but I liked ours just as much. I don't need a champagne drink to welcome me every time I wish to walk on the sand.

The towel card system was pretty standard. $20 to replace if you lose either the towel or the card.

Food was fine... we tried for a week to get in to the Italian or Mexican a-la-carte, but no luck. You go to Guest Services at 9am, and pick two a-la-cartes. If you get an envelope under your door at 5:00pm, you get to go (hopefully) to one of your two choices. They assign you three a-la-carte reservations when you arrive, and for non-VIPs, it's the three least full restaurants and the three least full times (think "Indian food at 10:00pm"). We made the best of it. I've had worse buffets at resorts. The late night buffet and the snack bar could use some more options.

Staff was pretty good. The dudes with the clip boards really want you to go on the activities. Anyone with a clip board likely wants your money. It's up to you if you want to hear them out or say no thank you. I'll warn you again about the VIP tour guy. He wants a LOT of your money!! We did book a horseback riding outing through one of these guys and the three that went on it had a fantastic time. You do happen to ride by local vendors that would like to sell you souveniers, but I can deal with that.

We did a couple of excursions we booked ourselves through the Transat representative. One got bumped from Thursday to Friday, but it wasn't a big deal.

Be prepared for stairs! If you're at the Cofresi Palm, you will almost certainly need to be able-bodied. Stairs everywhere as the resort is on a cliffside. There are ways around but they are very long and complicated. The Tropical on the adjascent property has better wheelchair acccess.

Overall, if you avoid some pressure sales situations with a friendly no-thank you or two (sales skills and objection handling has clearly been trained here), it can be a fine holiday. It's not the world's most lush all-inclusive, but it's not too bad. I've stayed in better and I've stayed in worse.

Room Tip: Ask for a non-smoking room on an upper floor when you book.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint John, Canada
1 review
5 of 5 stars Reviewed January 14, 2013

Resort was excellent, staff was friendly and helpful. Weather was good for most of the stay. Choices of ala carte were tough, all restaurants were excellent. I can't wait to go again..
Our room was clean and comfortable with a great view of the pool and the ocean.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 13, 2013 via mobile

This place is beautiful but caters to the VIPS. We were scammed out of $12000 to purchase their $80000 vacation club. They were supposed to buy out timeshare and never did nor never heard from them. Be very weary here because the vacation club experience will come up. There are certain extras that the VIPS get that you will not be allowed to do. There are exclusive beaches that have guards adjacent to the others preventing you from going over to them. If you have a late flight, be weary of the resorts taxi service. I had a reservation and almost missed my flight because the person who took the reservation did not write it down to convey to the rest of the staff. The resort is beautiful and most of the staff were very friendly but do not get sucked into the very expensive vacation club!

  • Stayed August 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caledonia, Canada
1 review
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 11, 2013

Well to start the vacation we arrived late our choice. The kids were starving, but the only option for food was hamburgers and hot days/fries. That was horrible!
The room was upgraded so huge and very nice, we paid for the upgrade to have a stocked fridge. Big disappointment, the only day it was stocked was the first and when I called down they stated only the first day you have a stocked fridge. That was not acceptable! The entertainment was awesome, we were pleasantly suprised to find out about the New Years bash. It was unbelieveable and my kids have great memories. They only issue was the food, 8,000 people in assembly lines to get food. It would have run smoothly had the servers, dished out to keep the lines moving but the food options were amazing but missed alot of it.The VIP was horrible, every time you turned around you were harrassed, and really felt kind of cheap after a while. We paid good money for this trip, should have had more perks for the regular vacationers. But other then that great holiday and the staff were nice, but it did get old having to tip all staff all the time. Pretty much expected. The pool was amazing, beach had vendors and their dogs as well as the resort allowed them on the property and they harrassed you as well. Wished they had more options for food, a lot of restaurants for VIP and on off hours hard to find food. So you really have to go for food on their schedule, only one option for lunch in a restaurant the rest again assembly line food. But the food was pretty good, I was pleasantly suprised. The bed in our upgraded room was horrible small and only one mattress, uncomfortable but room clean.
Hope this helps.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawkesbury, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 10, 2013

we were there 3 years ago and we were anxious to go back.we travel a lot,our favorite place is dominicain republic.we like punta cana,they have nice beaches.Puerto place is nice because it is. different,the view is gorgeous with the mountains.We enjoyed the beach at cofresi it was clean and warm..unbelievable.The beach was nice compare to 3 years ago so for us it was perfect.If people expect the perfect turquoise water and white sand ,they don't do research before and then they complain.......for nothing.They have beds,hammack .You can walk to the right or to the left it is a nice walk,You can go to ocean worl by the beach,3 min.The life style resort beside is ok,they have a huge theater very beautiful and the shows are great ,a lot of fun and the dancers are wonderful,don't miss the show.Also a good aerobie or zumba teacher she is energic.Cofresi and lifestyle have everything,if you want good massage on the beach try it ,it is so relaxing....The saff at both resorts are incredible,smiling all the time.Don't miss the show by the pool at lifestyle,the dancers make a good performance.We didn't expect to see so much during the week.The pools are lovely ,the one with water fall is wow wow wow ,nice chairs and the view is so incredible.This resort is not expensive ,we are lucky,thanks you so much to give us a great resort with nice people and perfect weather and food is good,how can you complain with so many choices....We were 3 people,and nobody got sick.You can relax and enjoy or you can party all week ,a place to go.

Room Tip: close to the lobby 30414,we liked the location.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cofresi Palm Beach & Spa Resort

Address: 1 Paradise Drive | Cofresi Beach, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#11 Top resorts Hotel in Puerto Plata
#14 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cofresi Palm Beach & Spa Resort 3.5*
Number of rooms: 468
Official Description (provided by the hotel):
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer. ... more   less 
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Also Known As:
Sun Village Puerto Plata
Sun Village Hotel Cofresi
Dominican Republic Sun Village
Sun Village Dominican Republic
Sun Village Spa
Sun Village Resort Dominican Republic
Sun Village Resort Puerto Plata
Sun Village Beach Resort
Sun Village Resort Spa Puerto Plata

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