I use this site alot, to read reviews on hotels and locations etc, and I though I would have a look to see what people said about the Merengue. All I can say is that you just can't please some people! I visited this hotel with my friend in September 2009, and it was one of the best holidays I have ever had.
I wont write about transfers like others do, what's the point? The hotel does not control the traffic or the driving skills of the coach drivers, but for the record, our transfer was fine, no problems.
The reception we received was excellent, they staff couldn't have been nicer. Our room allocation was dealt with quickly and efficiently, and our bags were loaded onto a trolley and taken to our rooms by a lovely man called Junior, he always has a smile for you.
When we got to our room I was majorly impressed, there were two queen sized beds pushed together, and even when another friend joined us for the second week, there was plenty of room for all of us. The air conditioning works perfectly, and the fan was a welcome relief sometimes! The bathroom was fine; shower, bath, toilet, sink, what else do you need?! We had no problems whatsoever. We had a little patio outside with two chairs and a small table, although we didn't use this much, we only used them to dry our clothes when the little washing line (also on our patio) was full. Our room was cleaned every day, and we always had clean towels, the maid always made little animals out of the towels, which was a nice touch. I was also extremely impressed with the mini-bar: every second day it was filled with 2 Pepsis, 2 beers and huge jug of water, and when our friend joined us they made sure to add extra for him. If we ran out and wanted more before the re-fill day, we just called across to reception and we had it within half an hour.
The food was also very very good. The breakfasts were the best; fresh fruit, cereal, meats and salad, bread and pastries, sausage, bacon, eggs, french toast, doughnuts, as well as omelettes which were made on the spot for you as requested. And, the most amazing fresh smoothies you can imagine, we always had at least one! And the woman who made these was extremely friendly. The lunch was fine, I am a fussy eater and I always found something nice to eat (we always ate at the snack bar as you could eat in here in your swimsuits etc.). The dinners were great and every night of the week was a different theme night, we stayed for two so we got each night twice, but where's the problem with that? The Mexican night was especially good :) We used to steak a la carte restaurant twice, and it was fantastic! I had steak the first night, and it was perfectly cooked, and delicious. The second night I had the lamb, which was genuinely the best lamb I have ever had, and there was loads of it! The snack bar was great for when you fancied a little nibble, and everything was always hot and fresh.
The staff. Let me tell you, the staff made this holiday for us! We had a fabulous time! They always made the day with their silly pool games, but they were not annoying and persistent if you'd prefer to just sit and watch. It annoys me that people are on here complaining about the guys flirting - there were a couple of girls who were worse than the guys!. I am female, as is the friend I went on holiday with, and they were flirtatious yes, but never inappropriate! And most of the girls I saw were leading them on, so I'm sorry, but if you are going to flirt, you cannot complain if the guy thinks he's in there. And a question for all the complainers; would you be complaining so much if you were at a hotel in America or England and the staff were flirtatious? I don't think so. The way I see it, it's a perk of the job for these guys, they can flirt, but that's it - most of them have families anyway! The staff who made my holiday so fantastic were: Rocky, Romeo, Babyface, Chicken legs, Cheeky Monkey, Mamma Mia and Michael.
The entertainment was a right laugh, and the Michael Jackson show was just fantastic! The kids entertainment was also great, and the staff really did their best to ensure the kids had a good night too.
The drinks were amazing! The cocktails were just fabulous, and the bar staff were always smiling. The beer was a bit rubbish, but I prefer Eastern European beer, and it really wasn't bad, just not the best (I still managed to win a beer drinking contest!).
Throughout the day, the bar staff would come around the pool with cocktails (non-alcoholic) and another member of staff would follow with the rum and vodka, which meant the kids could have a nice slushy drink, but the adults could enjoy a drink by the pool without having to move!
Another thing that has annoyed me about some of the negative reviews on here is the fact that folk are complaining about locals using the facilities at the weekend. I'm sorry if the Dominicans don't live up to your expectations of a luxury resort, but I'm afraid I think you are being a snob! We had two weekends with the locals, and we did not have one problem with them! So what if the dining room queue was a little longer? So what if it was a little harder to get a sun lounger? For the people who felt genuinely scared, then I'm sorry if a select few ruined it for you, that couldn’t have been fun, but they are not representative of the Dominican people on a whole.
If you are looking for a clubbing holiday, then this is not for you. There was a nightclub on the resort, but we only went once or twice. It was small, but the air conditioning meant it wasn't a sweatbox. There were also nights that you could book to go out to a local nightclub, a few other guests we spoke to had been, and said it was a good night, but I think that is all there is, I'm not sure, we didn't go for a boozy week.
I'm sorry if this has seemed like a rant to some, but I just want to get across how amazing this place is, and how petty some people are being. There is nothing I would change about our holiday, except for maybe the part where we had to leave. I'm in a huge rush to get back, and when I do, I'll have another fantastic holiday.
I'd recommend this hotel to everyone, the location is fantastic - literally right on the beach (which is stunning). The staff were amazing. Food and Drinks were great. Rooms were awesome. I'm not sure what more people need :)
- Official Description (provided by the hotel):
- * Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Located in the Riu Resort, near ClubHotels Riu Bachata and Riu Mambo * Main building and 1-story bungalow complex * Surrounded by 15,000 m2 / 18,000 sq. yards of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 150 m / 495 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 300 m / 990 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Caribbean Online Mgt Corp., Orbitz and Hotels.com so you can book your ClubHotel Riu Merengue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Clubhotel Riu Merengue Hotel
- Club Hotel Riu Merengue
- Clubhotel Riu Merengue Puerto Plata
- Riu Merengue Dominican Republic
- Riu Merengue Puerto Plata
- Rui Merengue