We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ClubHotel Riu Mambo: Traveler Reviews

4.5 of 5
Bahia Maimon, Puerto Plata, Dominican Republic
Hotel amenities
ClubHotel Riu Mambo
Ranked #6 of 47 hotels in Puerto Plata
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Riu.com
Traveler Reviews
Room Prices
Write a Review

1,171 reviews from our community

Traveler rating
    551
    369
    144
    69
    38
See reviews for
Families
301
 
Couples
501
 
Solo
12
 
Business
5
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
2 reviews
12 helpful votes 12 helpful votes
“Would never go back!”
1 of 5 stars Reviewed September 4, 2012

My husband and I have not been on vacation in ages alone! Since we haven't been to DR we decided to check it out especially since everyone raves that Puerto Plata is the location to go to now. Well, flight and pick up arrangement went great so far on this trip. The staff is very helpful and the sweetest people ever. However, the rooms are not at all the way it was described. My balcony faced the room across from us instead of the ocean and the bathroom was just horrible not that clean and the shower needed light I was basically in the dark while in the shower. Need an iron guess what the hotel only has one for the entire resort and you need to leave a $25 deposit. The food is horrible and the drinks suck but had to drink for the amount of money we paid for it. Night entertainment horrible and room service to them is half sandwiches in a fridge by the bar. At this point I would not want to ever visit DR.

Room Tip: I don't recommend this place at all.
See more room tips
  • Stayed November 2011, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
Ask Star2225 about ClubHotel Riu Mambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Riu mambo”
5 of 5 stars Reviewed August 21, 2012

We stayed here for our honeymoon. After a long flight we arrived at the hotel to welcome drinks. Checked in adn then went to our room. Rooms are good size, very clean, had a balcony and optics with gin, vodka and rum. Also a stocked fridge with coke, plenty water and beer.

The food was very average with a fair selection. we were always able to get something to eat whenever we wanted. The best nights were the themed nights as they seemed to have a wider variety. If you didnt like the Dominican food they had the usual british things as well.

The entertainment team were fabulous. Always full of energy and new how to motivate people into taking part in teh activities but were not to pushy if you just wanted a day of rest.

We went a few excursions, which were worth while but were not cheap! Its good to get out and about and see outside the hotel.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Catherine H about ClubHotel Riu Mambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
“RIu Mambo”
5 of 5 stars Reviewed August 14, 2012

I went to stay here with my gf and her sister in Feb. Long time ago i know, lol it was great, we had a fantastic time, really enjoyed the food and the entertainment staff was really great, so funny. We wish we did more excursions,but the city tour was really cool. no complaints.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask Lund88 about ClubHotel Riu Mambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
“It was OK. If you like third degree burns!”
3 of 5 stars Reviewed August 14, 2012

The rooms at the Riu Mambo were not very modern but found to be better as it fitted in with the experience of the Dominican Republic. Kept in immaculate condition as were cleaned every day with pillows in the shape of animals left on our bed. However, the men who fill the mini bar in our room did tell us off as our younger daughters (aged 16) got blitzed off whisky & vod. The food was repeatitive but enjoyable so there was no problem. Furthermore, do not eat the vomit fruit.. It's vile and smells of sick. My younger daughter was at the buffet recieving a plate of chips when a chef threw a piece of steak on the grill and the fat spitted & spatted at her. She screamed as she felt burning and looked down, only to see a peice of beef on her chest leaving a severe burn. The chef had no sympathy and was not apologetic as he looked at her like a peice of muck on his shoe. The staff were overly friendly as one boy (aka Pepsi) kept glaring at & winking at my daughter who felt very uncomfortable. Some other staff didn't make us feel very welcome. A girl called Dominga was also very miserable about helping with our phone card and this lead to my bill being £342.89.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Paige C about ClubHotel Riu Mambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitney, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
30 helpful votes 30 helpful votes
“We enjoyed ourselves”
4 of 5 stars Reviewed August 13, 2012

We went to the Mambo for our family holiday. Our room wasn't ready as we arrived before three. We received our envelope with all our information and bracelets and went and had lunch. Once luch was done, our room was ready. The rooms could use a little updating but it was very clean so no big deal. We found the staff to be personable and always interacting with the guests. Food had variety of everything and there was self serve Presidente in the buffet. We did the Outback safari while we were there. Got picked up at 8:30 am and was back at the resort by 5:30 pm long day but fun.We had use of all three Rius and spent time at each one having a drink, having lunch etc. These resorts are very good value for your dollar but the Mambo beach appeared to be the best. Michael Jackson show is not to be missed. Good time!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask tripleplay2010 about ClubHotel Riu Mambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
ClubHotel Riu Mambo
Enter dates 1 night 2 nights
 
 
Puerto Plata Village Resort
Great value on a similar hotel
Puerto Plata, Puerto Plata Province
3.5 of 5 stars 360 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Puerto Plata
Luxury
Iberostar Grand Bavaro Hotel
Iberostar Grand Bavaro Hotel 4.5 of 5 stars 2,357 reviews
Good for business
Majestic Elegance Punta Cana
Majestic Elegance Punta Cana 4.5 of 5 stars 7,110 reviews
Near the beach
Grand Paradise Playa Dorada
Grand Paradise Playa Dorada 3.5 of 5 stars 1,473 reviews
Near the beach
Casa Valeria
Casa Valeria 4.5 of 5 stars 155 reviews
Show Prices ABS:HotelCheckRates-d1233228?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1068246?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d150762?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d737219?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Puerto Plata hotels
Iberostar Costa Dorada 4.5 of 5 stars 3,114 reviews ClubHotel Riu Merengue 4.0 of 5 stars 2,045 reviews VH Gran Ventana Beach Resort 4.0 of 5 stars 2,608 reviews ClubHotel Riu Bachata 3.5 of 5 stars 2,169 reviews
Show Prices ABS:HotelCheckRates-d150815?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d150853?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d150764?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d265694?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 47 hotels in Puerto Plata, ranked by popularity

Been to ClubHotel Riu Mambo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about ClubHotel Riu Mambo

Also Known As:
Riu Mambo
Rui Mambo
Clubhotel Riu Mambo Hotel
Riu Mambo Puerto Plata
Clubhotel Riu Mambo Puerto Plata
Riu Mambo Dominican Republic
Riu Mambo Hotel Dominican Republic
Clubhotel Mambo Riu
Dominican Republic Riu
Club Hotel Riu Mambo
Address: Bahia Maimon, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Kids Activities Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Puerto Plata
#3 Best Value Hotels in Puerto Plata
#4 Top resorts Hotels in Puerto Plata
#5 Family Hotels in Puerto Plata
#5 On the Beach Hotels in Puerto Plata
#8 Romantic Hotels in Puerto Plata
Price Range: $
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * In the Riu Resort, along with the ClubHotels Riu Bachata and Riu Merengue * Main building, 2-story annex and 1-story bungalow area * Surrounded by 30,000 m2 / 36,000 sq. yards of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 300 m / 990 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intnl Airport * 500 m / 1650 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TIG Global so you can book your ClubHotel Riu Mambo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage ClubHotel Riu Mambo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
ClubHotel Riu Mambo
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices