After reading various reviews on here before travelling I must say we went with an open mind !! When we arrived very pleasantly surprised, a warm welcome & very pleasant and spacious lobby area awaited, enough staff to care for the huge crowd that descencded on them from our full coach & they had the exceptional idea of check in on the coach whilst travelling to the hotel from the airport ( why this isnt done everywhere i dont know)
what a fab idea, key and all details within an A4 envelope and also all inc wristbands also fitted at same time so once we got there after the long flight no messing around at reception in long queues- Fantastic!!
After a great start things just got better from the proximity to beach & facilities within the hotel. Great staff never once came across a miserable face ( well none of the Dominican's anyway), yet they work so hard and such long hours and nothing is ever to much trouble, they have so little in this country and yet are so cheery and pleasant we all could do with taking a leaf out of there books!!
Hotels rooms are spacious and immaculately cleaned everyday by the maids, handy mini bar within room with chilled bottled water, pop and beers, nice balcony and also satelite TV.
The choice of drinks for an all inc hotel was massive none of this cocktail of the day and watered down beer and fruit juice, u could have any cocktail you chose from the menu or get them to make anything up you wish, they had lovely fresh coffee and fresh milkshakes made to order which both my partner and little girl were very partial to. Beer was very nice, Brahma which we get bottled here, and every spirit and mixer u cud ask for. The food in the restaurants was lovely, loads of choice, very varied and fresh and well cooked ( no bad tummys for any of us at all - now thats a first!). Anybody would find it hard to complain here as there was food in abundance, no queing up to get it as such a large and spacious area with loads of show cooking to a different theme each evening. Fresh fruit, veg,salad everyday as well as over 10 main course variants and vegetarian dishes gallore! The breakfast equally good with the usual cooked options available, omlettes to order, fresh eggs, bacon & sausage,beans, tomatoes. Then there were smoothies and fruit juices in an array of flavours, loads of fruits, yoghurts and cereals with nice cold fresh milk and fresh bread baked daily. There is an option to visit the Mexican & Brazillian restaurants also which were equally nice but mainly for meat lovers! Kids enjoyed all the entertainment of an evening although we prefered to stay in the lobby bar for quiet drinks. Seen a few coments on here being critical about the clientelle within the hotel and all I can say to that is unfortunately the Chav's money is the same colour as ours and the hotel cannot help who decides to descend on them- they just deserve a medal for putting up with the ones that pile there plates so high that they drop half the contents on there way back to there tables, drink so much that they forget which rooms they are staying in and have no volume control on there mouths. ( Unfortunately it just leaves a lasting impression Im sure for stereo typing the rest of us Brits and Americans that are civil and have more respect).RANT OVER!! All in all gotta be the best all round package holiday we have had and I cant understand how anybody can find anything derogatory to say about the hotel, resort or Dominican as a whole! Recommended to all!