We have nothing but praise for everyone at the Gran Ventana, they made our holiday extra special. Everyone was pleasant, helpful and most of all caring and fun to be with. They all class you as one of their family, and nothing is to much trouble for them to help you with any problem.
Food was as always very good and a large choice, breakfast, lunch and dinner, there was something for everyone. There are three other restaurants that you can book instead of the buffet restaurant, but we still preferred the variety of food at the buffet. The waiters and staff including Augusto, who made us feel so welcome. As with the bar staff who were really good, even Jackie at the pool bar.
My son and daughter in law came with us which was their honeymoon. They were upgraded and a basket of fruit and bottle of rum, welcomed them in their room. Also given a romantic meal served to them on the beach on the Saturday evening.
I can only repeat that it is such a wonderful place for a holiday, we have been there a few times and booked another two holidays there. It speaks for itself. We were sorry to come home.