We just returned from that beautiful place on Saturday after 3 weeks..I was with a very heavy heart that we left .We loved the place and the charming employees.We always travel to central America 2 or 3 times a year and we know quality in resort and the staff is fine from the porters to the pool boys,.the desk is always helpful . .The Wi-Fi is in public area only and sometimes it is slow but you eventually get it..during my stay I had 2 cards one for 15 days and another for 7 days anytime I had a problem I went to the front desk to get help .the Wi-Fi is public place is sometimes very slow but it is free and we are on vacations..
We had a lot of fun with the animation staff with their silly games and various activities .The animators are funny and very silly.but so friendly José,scoobidoo,carlos,victor,delphie,and the girls. thanks for the fun..they speak Spanish ,English and French.We went to the shows when we felt like it and we saw the Micheal Jackson revue twice and very nice dance shows .
The food at the buffet is good and varied ,with pasta at lunch and dinner with various sauces,several dishes were delicious and every night there was a big piece of meat like a turkey,roast beef,lamb,pork roast even suckling pig and gigantic fishes.the cakes and crème caramel are yummy. Every meals there is an assortment of tropical fruits.at some night they put on a side table fancy imported cheeses with assorted crackers and breads.I have never seen that at any resort before. on a buffet restaurant menu , . we went to the 3 A la CARTE restaurant ,the ocean gril is good but noisy and rushing you.the octopus and Italian restaurant are excellent with impeccable service and low noise level,.If I remember correctly on Wednesday it is chocolate night and the sweets table is full of delicious chocolate goodies.at the buffet.
W e had a room in Catalina building on the second floor with a partial sea view.The room is spacious with 2 beds,plenty of hot water and a frig with water,soft drinks and beer..the maid was very attentive and the room always cleaned..
We are 2 old ladies (70 and 93) and we enjoyed our vacation and can`t wait to go back
it is too bad for the people with disabilities who could not enjoy the facilities but it is true that the place is not organised to cater to their needs..
IT is a long revue but honest..We should be back in the very near future
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 19, 2013
We are truly delighted to know that you enjoyed your stay with us. Thank you so much for posting your kind comments and feedback. It is just wonderful that you two continue to travel the globe and we are honored that you chose to stay with us. We do offer 4 disabled rooms and handicapped access to all restaurants (except the one on the 2nd floor). We very much look forward to having you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.