My friend and I just came back from our vacation and I just want to say that this place is AMAZING...it is a beautiful resort...clean...good staff very friendly...good food...good entertainment...beach was beautiful...we got the room we requested when we had called them...the room was nice and clean with partial ocean view...all I want to say is that do not listen to the negative reviews some people write...there was no line up at the bars...it was a clean resort...the food was good...staff was amazing(very sweet)...and yes there are a lotta vendors at the beach but they don't bother you at all...my friend and I had a great time there and we will definitely go back there again:)

Great place, overwhelming staff, perfect beach, nice pool.

Rooms are spacious and clean. The bed was ok (even soft compared to many other hotels).

I really do not understand the complaints about the food!
The buffet was very good. There were salads, pasta, roast and other meat dishes, stew, sausages, Dominican dishes, cooked/grilled vegetables, fish, seafood dish, soup... I liked stuffed peppers. Although hamburgers, french fries and hot dogs seemed to be popular also. Dominican coffee is great and with every meal they served fresh fruits and delicious cakes and cookies.
A la Carte Ocean Grill was our favourite. Octopus was also very good.

I don't have any negative comments.
I even liked the vendors. They were nice and polite, they made jokes and remembered us. If you don't want to buy; "no, thanks" is enough.

We just returned from that beautiful place on Saturday after 3 weeks..I was with a very heavy heart that we left .We loved the place and the charming employees.We always travel to central America 2 or 3 times a year and we know quality in resort and the staff is fine from the porters to the pool boys,.the desk is always helpful . .The Wi-Fi is in public area only and sometimes it is slow but you eventually get it..during my stay I had 2 cards one for 15 days and another for 7 days anytime I had a problem I went to the front desk to get help .the Wi-Fi is public place is sometimes very slow but it is free and we are on vacations..
We had a lot of fun with the animation staff with their silly games and various activities .The animators are funny and very silly.but so friendly José,scoobidoo,carlos,victor,delphie,and the girls. thanks for the fun..they speak Spanish ,English and French.We went to the shows when we felt like it and we saw the Micheal Jackson revue twice and very nice dance shows .
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The food at the buffet is good and varied ,with pasta at lunch and dinner with various sauces,several dishes were delicious and every night there was a big piece of meat like a turkey,roast beef,lamb,pork roast even suckling pig and gigantic fishes.the cakes and crème caramel are yummy. Every meals there is an assortment of tropical fruits.at some night they put on a side table fancy imported cheeses with assorted crackers and breads.I have never seen that at any resort before. on a buffet restaurant menu , . we went to the 3 A la CARTE restaurant ,the ocean gril is good but noisy and rushing you.the octopus and Italian restaurant are excellent with impeccable service and low noise level,.If I remember correctly on Wednesday it is chocolate night and the sweets table is full of delicious chocolate goodies.at the buffet.

W e had a room in Catalina building on the second floor with a partial sea view.The room is spacious with 2 beds,plenty of hot water and a frig with water,soft drinks and beer..the maid was very attentive and the room always cleaned..


We are 2 old ladies (70 and 93) and we enjoyed our vacation and can`t wait to go back
it is too bad for the people with disabilities who could not enjoy the facilities but it is true that the place is not organised to cater to their needs..

IT is a long revue but honest..We should be back in the very near future




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We just returned from our 2nd trip to VHGV and God willing we will go again and again. I'm so impressed with this resort.
On arrival we were given the rooms we requested earlier via email, along with rum and a fruit tray (for returning guests). Check in and delivery of our luggage was QUICK. As return guests we were also invited to a cocktail party, where they gave away 4 tickets to SeaWorld.
As usual, the food was excellent all week with lots of variety. We enjoyed the Seafood and Italian this time around... but found we also love the variety at the buffet.
All staff were very friendly and they go above and beyond the call of duty. My husband had a blast with the Animation Crew and played a LOT of games. A lot of them knew us by name by mid week and high fived us and shook our hands every time they passed by.
Talk about a CLEAN resort! I even spotted housekeepers polishing the balcony railings! Unbelievable.
Service was excellent all week - and it was a little busy too being March Break.
Even the beach is kept very clean, and all the grounds as well.
The beach is very nice with snorkeling within feet of the shore.
For an excellent beach massage - look for Amanda.
I only have good things to say about this resort.
If you are thinking of going to POP, check out this resort - you will not be dissapointed.