I loved the resort. From the beginning we were greeted by there excellent desk service and the room assigned could not have been better. 2236 is facing the ocean and it's exactly what you would see in advertisements for tropical paradise. Perfect! We took many strolls on the beach and Gran Ventana has the cleanest of the mall. Every morning we would see the staff cleaning up the beach and every evening the chairs were reset. Tip: while they have a "no beach chair reservation policy", it's not enforced so go on the beach early if you want one of the umbrellas. The food is average at best but the selection is very good and every night they have a special night. During the fruits night I had the best mangoes ever. Also, avoid the Ocean Grill. The food there is terrible. You're better off eating at the other restaurants. I would return there any day... Thanks Gran Ventana! And thank you to Ramiro (barman at the quiet pool) and Jeffery (bellboy) who made our stay so delightful! .