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“Excellent” 5 of 5 stars
Review of Grand Paradise Playa Dorada

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Grand Paradise Playa Dorada
3.5 of 5 Resort (All-Inclusive)   |   Complejo Playa Dorada | P.O. Box 337, Puerto Plata 332, Dominican Republic   |  
Hotel amenities
Ranked #8 of 41 hotels in Puerto Plata
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Excellent”
5 of 5 stars Reviewed June 20, 2013

My experience in Grand Paradise Playa Dorada was the better in my life, the hotel is a good place to be or live,the food is amazing, the animation is incredible, the beach, the bar, restaurant, everything is spectacular. the costumer service is amazing, especially, the service from Lourdes, in the restaurant, she is amazing.

Stayed March 2013, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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English first
New York City, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2013

The hotel is an amazing place to be, maybe to live, the environment is amazing and the food is delicious. The bar is incredible, the beach, the pool, restaurants and the lobby are spectaculars. The costumer service is out of this world, especially the service from Lourdes, from the restaurant, she is a good employee.!

Stayed February 2013, traveled with friends
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 19, 2013

Where do I begin?! Well let's start at the front desk where we weren't greeted at all. The front desk staff was always dry, uninviting and rude. They only give you one key per room and I guess that would be ok if I was going to be attached to my friends hip the whole trip. And if they do give you another key it will only open the door once and you would have to walk across the resort to reactive it. The "all-inclusive" isn't really ALL-inclusive! The only thing that was all inclusive was the domestic drinks anything else there was a charge for it. The buffet was good but they repeated the same foods throughout my stay. Beach towels were given by key which you receive when you check in and if you lose your key or towel its a $15 dollar charge per towel/key. The room was ok. Furniture was worn out, bathroom could use some remodeling. The decorative throw had blood stains on it. The only thing I cant complain about is the beach and the staff. The beach was beautiful and empty and the staff was great and friendly (except for the front desk staff). Last thing when you check in they hand you the tv remote which you have to return at the end of your stay. We didn't watch tv so we completely forgot the remote and the front desk concierge said we couldn't check out without it so they made us walk all the way back to the room to get it!!

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsauken, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 19, 2013

I stay with my wife and 3 year old daugther for 1 week at the resort. From Friday afternoon until Sunday the locals are in and they trash the resort leaving empty cups all over the resort. At the buffet they let their kids do what ever they want and you can't enjoy your meals. I would recomend saving your ala carta reservation for the weekend since you are only allow 2 reservations per guest. After the locals leave the resort returns into a paradise. The beach is excellent and beautiful and the view is screen saver quality. The staff is very excellent and are always willing to do everything they can to help you have a good vacation especially the gentlemen that is the waiter at the ala carta restaurant he is excellent. At the beach you must get the foot massage from the lady that walks on the beach offering it to the tourist you wont regret. There are also a few beach vendors but if you don't want to buy just said no and they walk away.

Room Tip: Ocean view rooms 2nd or 3rd level only. On the 1st level you don't get any privacy as the kitche...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontypridd, Wales, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2013

Ive recently stayed at this hotel.......It was soooo amazing. THE ENTERTAINMENT TEAM (MANNY) & (DONKEY) Soooo funny. Worked very hard to keep everyone entertained. They both made my holiday. Because of them i will be booking this hotel again for next year. Best time of my life. Miss you all guys :)

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2013

I am a frequent offender at Playa Dorada and loved my stay at Grand Paradise. The entertainment team was extremely engaging - especially Donkey and Manny!!! Their jobs are nearly impossible during the slow season but they always went above and beyond with daily games and other activities.

Rooms were clean and have been renovated with modern touches. Food was well presented and provided a variety.

Room Tip: I always ask for a room with an ocean view. If you ask when booking you often pay more, however mos...
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 18, 2013 via mobile

From the time we arrived the staff made our stay enjoyable and comforting. The food was quite good, with a decent variety of food thru the week. We found the entertainment and supporting staff particularly good. Senior Donkey maid us feel at home and maid sure everyone was having fun. Thanks Donkey. We will be going back. Met lots of friendly people, both Dominicans and tourists. Always felt safe. Location is very good. We have done our share of travelling and can easily say it was our best holiday ever. Thanks to all the staff.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Paradise Playa Dorada

Address: Complejo Playa Dorada | P.O. Box 337, Puerto Plata 332, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Puerto Plata
#7 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Paradise Playa Dorada 3.5*
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Also Known As:
Grand Paradise Playa Dorada Hotel Puerto Plata
Paradise Beach Club Puerto Plata
Paradise Beach Resort Casino
Paradise Beach Puerto Plata
Paradise Beach Club Casino

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