Let me start off by thanking the entertainment team - DONKEY, MANNY, CHISPA, CHERRY (and a few more, can't remember their names) without these people our trip would have been completely boring! Even though the resort was dead (we were there during low season) the entertainment team always had us involved with daily activities. These guys really work their butts off!
Room: Our room was clean, pretty up to date. A few ants in the bathroom, but nothing to complain about. We got 2 bottles of water plus 1 pop a day (near the end of the week our housekeeping attendant gave us a few more pop) disappointed there was NO beer in the fridge. If you want beer for your room, your best bet is to walk to the plaza close by and purchase some.
Beach/excursions: The beach area was a little small, but nice. Be prepared to be approached constantly by vendors and people wanting you to book tours with them. At first I thought they were part of the hotel, but they are not! my opinion if your planning to do an excursion book with your hotel rep or with Speedy (by the kids pool) he's very helpful and kind.
Food: I was really disappointed of the buffet. Not much of a selection compared to past resorts I've been to. My family got sick from the food! though I was fine (I was very careful on what I ate and limited myself) I would recommend staying away from the burgers at the "snack bar" as they're sitting in water for long periods of time (yuck) a lot of people we talked to through out our stay had also became ill...so be careful. I would also stay away from the water unless its bottled! Was not impressed with the Italian a la carte, the food was just blah for my liking but the Grill a la carte wasn't so bad (I had the pork chops and they were pretty good)
Low season weekends: During low season a lot of locals come to stay on the weekends. Didn't bother us one bit, the place became more live. We were advised to keep our beach towels close to us on the weekends so locals wouldn't take them. The lady who was giving out the towels was great and always had a smile on her face :)
Bars/Bartenders: Since it was low season, we didn't have any trouble waiting for drinks at the bar. The bartenders were really friendly, my fav was RAFAEL, he was quick and never let us go thirsty! there was also another young gentlemen who served us a lot at the swim up bar (can't remember his name either) but he was awesome too!
I can't comment too much about the lobby staff as we never needed them. But check in was pretty fast, staff was friendly. Didn't have any problem there at all. The concierge guys are great, hard working and friendly as well.
Over all our stay was pretty good, Probably wouldn't go back to this resort because of the food. We did meet some awesome people that i'm sadly going to miss. (Donkey, Manny and Chispa xo)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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On behalf of Grand Paradise Playa Dorada, we sincerely appreciate your comments.
We are truly thankful for your review and for letting us know about your experience, we feel sad because we could not please your total satisfaction but we thank you for your kind remarks. We will congratulate Donkey, Manny & Chispa for their great job.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.