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Grand Paradise Playa Dorada: Traveler Reviews

3.5 of 5
Complejo Playa Dorada | P.O. Box 337, Puerto Plata 332, Dominican Republic
Hotel amenities
Grand Paradise Playa Dorada
Ranked #10 of 47 hotels in Puerto Plata
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1,473 reviews from our community

Traveler rating
    399
    442
    300
    171
    161
See reviews for
Families
299
 
Couples
419
 
Solo
63
 
Business
9
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
2 helpful votes 2 helpful votes
“Had lots of fun due to the amazing staff always friendly n get ppl involved”
5 of 5 stars Reviewed February 9, 2013 via mobile

Resort was clean, good location, weather was okay had 2 days where it rained, the excursions were good got to see things that I never thought i would see n changed the way I saw things... The staff was fun n friendly tried to include the ppl visiting... Specially donkey he always went out of his way to make us have fun... He treated us like family... Meet couple fun ppl... Aka team alcoholics, we would defiantly go back only cuz of donkey.

Team alcoholics Dominican 13 t.d

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Travdacosta413 about Grand Paradise Playa Dorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review
February 10, 2013
Dear Travdacosta413,

On behalf of Grand Paradise Playa Dorada, we sincerely appreciate your comments.

We are thankful for your sharing your comments regarding your stay in our property. It is pleasant to know that you have had a delightful stay and that you have enjoyed with our friendly staff. We will congratulate Donkey for his marvelous work.

We look forward your next vacations at Grand Paradise Playa Dorada.

Best regards from all of us,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Good Activities and Amenities, but avoid the food!”
3 of 5 stars Reviewed February 5, 2013

The food was terrible. Majority of the people in our group got sick and couldn't enjoy our holiday. Other than that the activities were fine, the hotel amenities were fine and the staff were nice. Happy Man and Many were great at getting the guests involved in activities. The cleaning staff could have been a bit more consistent, there were some days we didn't receive any bottled waters, some days we received replacement pops and only one bottle of water and some days we received two bottles of water. If the first day I arrive and see two bottles of pop and two bottles of water, this should be consistently replaced every day.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask GottaGetaway234 about Grand Paradise Playa Dorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
“Great time with staff that make you feel like Family!”
4 of 5 stars Reviewed February 4, 2013

We stayed at Grand Paradise from January 17th to the 24th. Although there was a problem with our room the first night, our hotel rep and front desk were very helpful the next day. Our room was comfortable and clean. The meals were good at both the a la carte restaurants and the Buffett. A special thank you to Osvaldo and Eduardo at the Buffett restaurant, and to Franklin and his crew at the Grill. The bartenders were great and attentive. A special thank you to Roberto and Jose David and Julien for keeping the drinks fliwing. The activity staff were always happy and mingling with all the guests. Thanks to Happy Boy, Happy Man, Many and Donkey.
We had a great time and look forward to many more visits to Grand Paradise in the future!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask febesrn76 about Grand Paradise Playa Dorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph, Ontario, Canada
1 review
5 helpful votes 5 helpful votes
“Group Trip to Dominican”
4 of 5 stars Reviewed February 3, 2013

Very friendly and playful staff willing to have a good time with the guests. Guzman & Jose were the bartenders of the week. Donkey was very good at getting people moving out of their lazy beach chairs.

The only "difficult" part was booking excursions. This was always a long painful process that could be improved. This feature is not looked after by the resort but the travel companies that work with them.

Overall very good resort.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask CdnSn0wBird about Grand Paradise Playa Dorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
“never again”
2 of 5 stars Reviewed January 31, 2013

me and my partner and 2 kids aged 15 and 7 came to this hotel there is nothing to do for the kids apart from naggin me that they are bored stiff and hungry cause the food was utter vile they had most of their food in pizza hut in the mall round the corner which of course cost more money for us the best part of holiday was meeting a nice english man called phil in the english bar top man

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Charlotte B about Grand Paradise Playa Dorada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Paradise Playa Dorada

Also Known As:
Grand Paradise Playa Dorada Hotel Puerto Plata
Paradise Beach Club
Paradise Beach Resort & Casino
Grand Paradise Playa Dorada Hotel
Paradise Beach Club Puerto Plata
Paradise Beach Resort
Paradise Beach Resort Casino
Paradise Beach Puerto Plata
Paradise Beach Club Casino
Paradise Beach Club & Casino
Address: Complejo Playa Dorada | P.O. Box 337, Puerto Plata 332, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar/Lounge Beach Business Center Free Breakfast Free Parking Kids Activities Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotels in Puerto Plata
#8 Family Hotels in Puerto Plata
#9 On the Beach Hotels in Puerto Plata
#14 Romantic Hotels in Puerto Plata
Price Range: $
Hotel Class:3.5 star (3.5*)
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