I like to come to this site and read what people are saying and I am shocked by some of the negative reviews that I see. We have been to Puerto Plata several times to different hotels but since our first visit to this hotel we keep coming back here.
We have had no problem with the food and always found that there was a good variety of food and all our meals were enjoyable. We have ate at all the restaurants and always a good expierience. The staff I will say are very friendly some of them even remember you from being there before, and I have never been snubbed by any of the workers. Service can sometimes be slow but if you can walk there is no reason you cannot go get your own coffee or tea why should you expect to be waited on hand and foot. You can go get your own food why not your beverage. Also if you give the waiters a little tip now and then they are even more willing to help you.
Beach is the best along the whole strip.
Any problems with our room were promptly repaired within hours of reporting the problem.
Staff at the front desk was very courteous and helpful I also believe if you are nice to the people and treat them with respect they will treat you the same way. Some of the rudest people I have met while on vacation have been some of the people who are vacationing. Some are very pushy and direspectable to the peolpe like us who are there to have a good time also,and I have seen them be rude to the workers. People who handle plates and food then put it back then if they get sick blame it on the hotel. That being said we have also met a lot of very nice people, who are courteous, friendly and people who I would like to see again. Do not put down the workers who for the most part are trying to deal with demanding guests, yes they are getting paid but show them some kindness and it will be returned. Also you tip waiters or waitresses at home why not tip these people also.
We stayed in a suite the last time and are doing the same this time and our room was very nice and the maids keep it very clean. Would like to try an ocean front room but I think most of them are occupied by people who either own the unit or are on time sharing.
We are going back on Feb 11th for 2 weeks and we are looking forward to an enjoyable 2 weeks.
Do not be afraid to go to this resort it is clean, good food, friendly people and good service at a great value. Location is also great short walk 5 min or less puts you at shops, bars, restaurants, casinos or other nightlife. We have also found it to be a very safe area.
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- Also Known As:
- Grand Paradise Playa Dorada Hotel Puerto Plata
- Paradise Beach Club Puerto Plata
- Paradise Beach Resort Casino
- Paradise Beach Puerto Plata
- Paradise Beach Club Casino