We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Time” 4 of 5 stars
Review of Grand Paradise Playa Dorada

Save Saved
You added Grand Paradise Playa Dorada to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grand Paradise Playa Dorada
3.5 of 5 Resort (All-Inclusive)   |   Complejo Playa Dorada | P.O. Box 337, Puerto Plata 332, Dominican Republic   |  
Hotel amenities
Ranked #12 of 42 hotels in Puerto Plata
Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Time”
4 of 5 stars Reviewed December 17, 2012

Stayed at this resort the 1st week of December with my girlfreind. This was my third time to the Playa Dorada complex and I got an excellent deal for one week. This resort is a great deal for the price and has a little more action for younger peropl (25 to 35). There's an upper level game room with pool tables and I spent quite a bit of time playing and meeting people there. Staff was great and friendly especially the animation staff. My girl freind loved Fresita who was always smiling and laughing. The buffet had quite a few choices and for sevn days you shouldn't get bored. The beach is really nice and you can wal for an hour at lease either way, soft sand and most parts do not have much waves. If I can get the same deal I would definetly come back.

Room Tip: Try to get an upper level room if available
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review, December 20, 2012
Dear Torontoboy10,

On behalf of Grand Paradise Playa Dorada, we sincerely appreciate your comments. We are glad that you enjoyed your stay at our Hotel.

Thank you for your wonderful comments and for spending your holidays with us. We all look forward to welcome you back in the nearest future.

It is really a pleasure to know that our employees were one of the reasons that you enjoyed your vacation. We will congratulate Fresita for her hard work and performance.

Thank you so much for choosing our hotel.

Warm regards from all of us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,877 people have reviewed this hotel

Traveler rating
    545
    570
    368
    206
    188
See reviews for
397
551
76
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stirling, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 17, 2012

The hotel was tidy, freshly painted, but older. The staff were incredible, friendly and helpful. Amazing beach, but usually more vendors than tourists. The food was plentiful, but routine. The a la carte Italian restaurant was less than ok. We were made to feel very unwelcome, and not offered any dessert, and had to ask for drinks. The waiter was rude and argumentative (?)..very strange. We were there with another couple and a friend. As it was advertised as a 4 + star, we were expecting a little better than wine made with a powder!

Room Tip: block 14 has the best views of the ocean, but only on the top floor
See more room tips
  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review, December 20, 2012
Dear Christine M,


We want to express our gratitude for choosing our resort for your vacation. On behalf of Grand Paradise Playa Dorada, we sincerely appreciate it .

On the other hand, we regret to read about your comments of the personal of Michelangelo Restaurant, it is really surprises, as you can read at the review on this web site, it is not usual that we received this kind of remarks, but the contrary, we usually receive positive feedback regarding this topic, being a highlight in the trip of the majority of the reviewers. We are conducting an investigation with all personnel involved,to avoid future complaints.


We regret once again your situation as hope that you give us another chance to give you the service you deserve during your holidays.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
King City, Canada
1 review
5 of 5 stars Reviewed December 15, 2012

Once again had a wonderful vacation thanks to all our friends the animation team Super Joe, Fresita, Many, Chrispa, the DJ for making our 13 trip to Paradise a fantastic one! Also, would like to give a special thanks to Yudrisi for always ensuring we get the rooms we request! The bartenders always serve with a smile on their face and have our drinks ready before getting there....This is what makes us always return to Paradise...special thanks to Jose Pilar, Jose Corniel, Roberto Almonte, Hugo, Osvaldo at the beach bar and all the new ones which were new to us...keep up the good work. We would also like to mention the great service we receive at the buffet..thanks to Happy Happy (forget his name), Juan Carlos Tirado, Osvaldo Sosa and a special thanks our pizza man at the lunch buffet at Eden restaurant. Can't wait to come back....see you all soon.

Stayed December 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review, December 20, 2012
Dear Cristina A.

On behalf of Grand Paradise Playa Dorada, thanks so much for your great comments.
We are more than happy to know that you are a loyal repeat guest. We are indeed delighted and glad that you enjoyed your stay at our Hotel and look forward to welcome you back in the nearest future.

Is our pleasure to know that our employees were one of the reasons that you enjoyed your vacation. We will congratulate Super Joe, Fresita, Manny, Chispa, Yudiris de la Cruz, Roberto Almonte, Jose Pilar, Jose Corniel, Hugo Castillo, Osvaldo Cabrera & Juan Carlos Tirado for their great work and performance.

Thank you so much for choosing us.

Kind regards from all of us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2012

we travel quit a lot and know that on most packages you buy...something is likely not to be as you expected.well,this hotel is a first...great site ,clean,great food,great spot on the beach,great animation...Fresita and Manny we re great in entertaining us.You can get to the city by taxi for about $20.00 us round trip.And could almost walk to the city by the beach if you re willing to go on a 1.5 hr walk.As for the city,well,its safe and suprisingly clean compared to most spanish cities.Would definitely go back at this hotel if it was not that the planet is so full of new places to visit.Rated 4 out of 5 just because nobody ever gets 100%,not even me!jerry and Helena.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review, December 20, 2012
Dear Jerryboy66,

On behalf of Grand Paradise Playa Dorada, we sincerely appreciate your comments. We are more than glad that you enjoyed your stay at our resort.

Thank you for your wonderful comments and for giving us the opportunity to spent your holidays with us. It is great when our customer recognize the excellent work from our employees, we will congratulate Fresita & Manny.

We all look forward to welcome you back in the nearest future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fife, Washington
1 review
5 of 5 stars Reviewed December 14, 2012

had great fun great fun for the kids an awsome animation team fresita she is awsome with the kids would well go back would like to have a better choice of menu especally for the kids and i didnt like when they let he local people in they take over everthing but it s only at the weekend so we just booked alicantie restaraunts but its awsome during the day and night there is always something to do

Room Tip: pool view are best
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review, December 19, 2012
Dear Dianne B,

We want to express our gratitude for choosing our resort for your vacation. On behalf of Grand Paradise Playa Dorada, we sincerely appreciate it.

It is pleasant to know that you had a delightful stay with us and also that you had an enjoyable time with the company of Fresita. Please be sure that we will congratulate her, for her excellent work and performance.

On the other hand we would like to let you know that the hotel welcomes all guests without distinction.

We all look forward to welcome back in the nearest future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
5 of 5 stars Reviewed December 14, 2012

It was my first time in Dominican republic and all I have to say is that I was almost crying the departure day.I really enjoyed every second of my stay. The staff was welcoming and always smiling. The food was actually pretty good and diversified (don't expect 5* restaurant food). The beach is very good too but it's always full of sellers but it's the same for all beach in Dominican republic I think. Sellers are kind and always have smiles so it's not that annoying. I met a lot of people in hotel and some of them became friends. So all I have to say if you're hesitating of going to this hotel I strongly advise you to go personally i didn't regret it and I will be back if I have chance too.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review, December 19, 2012
Dear Walidalli,

It is truly a pleasure for us to Know that you enjoyed your vacations at our resort. On behalf of Grand Paradise Playa Dorada, we sincerely appreciate it.

We are thankful for your kind comments regarding your stay in our property. It is pleasant to know that we were able to provide you with a great stay. We are thankful for writing your experience and for choosing our resort .

We look forward your next visit in a near future.

Warm regards from all of us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 13, 2012

Just got back from a relaxing vacation. The staff was great,especially ( Fresita.) She was a joy and very knowledgeable. The beach was first rate. Remember to bring insect repellent and sunblock.
Restaurant staff was friendly and the food was good

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review, December 14, 2012
Dear Chasewillians,

It is very gratifying to know that you had an amazing vacation at our resort. On behalf of Grand Paradise Playa Dorada, we sincerely appreciate it.

It is pleasant to know that you had a delightful stay with us and also that you had an enjoyable time with the company of Fresita and the staff from the restaurant, we will be more than glad to share your comments with them.

We look forward your next vacations at Grand Paradise Playa Dorada.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Grand Paradise Playa Dorada? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Paradise Playa Dorada

Address: Complejo Playa Dorada | P.O. Box 337, Puerto Plata 332, Dominican Republic
Location: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Puerto Plata
#11 On the Beach Hotel in Puerto Plata
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Paradise Playa Dorada 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Tingo, Expedia, Booking.com, Travelocity, BookingOdigeoWL, Priceline, Venere and Otel so you can book your Grand Paradise Playa Dorada reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Paradise Playa Dorada Hotel Puerto Plata
Paradise Beach Club Puerto Plata
Paradise Beach Resort Casino
Paradise Beach Puerto Plata
Paradise Beach Club Casino

Owners: What's your side of the story?

If you own or manage Grand Paradise Playa Dorada, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.