Beach was nice, there's an option to go to the left or to the right. Lots of vendors... very persistent, someone said 100, in reality there are about 30 no joke and they really do come by every 20 minutes to sells you trips massage clothes cigars rings, etc
Food was alright although sub par for a 4 star resort. Beef was very scarce. Bread was very good. A la carte restaurants were good. Red wine at Michelangelo tasted more like vinegar then wine. Service was better at the a la carte but at the buffet it was lacking greatly about 50% of the time. Weekends are like a zoo with people lining up for food like hot cakes.
Drinks were good, favorite server was Pablo he was up on the ball every time we had him.
Pina colada was good and so was the beer.
Hotel was in decent shape but as others mentioned toilets were not too good. Any rooms by the pool are too loud until after 11PM when the DJ guy keeps playing music and yelling in the mic and laughing at the parts of the songs he knows.
At reception they didn't tell us we have to ask for a remote so we had to get one the next day. Apparently people steal them so they don't leave them in the room. I feel a North American tourist should be told about this since we can get a remote at the Dollar Store for 1 or 2 dollars. Also having traveled to the DR twice before and Panama, Costa Rica and Cuba I've never encountered a AC system where you have to stick your key card into it to work (I guess they are trying to save money so you can't have it on when not in your room, and they will not give you a 2nd key card) I think I should have been told about it at check in not after coming to complain my AC doesn't work even though I checked and the breakers were turned on.
We did speak to the general manager and she was sympathetic and gave us a room upgrade. It seemed like she spoke to the restaurant staff as well as service was better the last few days. Overall we had a good time but would have had a great time if only the service was better to begin with before we had to bring it up with management. Location is very nice on the beach and close enough to town to go check it out.
If you do trips or buy anything on the beach bargain... they will give you better deals. We did the City tour with the cable cart and we liked it.
We've stayed at places that were better and also 1 place that wasn't. Having said that we did walk to the adjacent resorts and they seemed to be nicer.
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- Also Known As:
- Grand Paradise Playa Dorada Hotel Puerto Plata
- Paradise Beach Club Puerto Plata
- Paradise Beach Resort Casino
- Paradise Beach Puerto Plata
- Paradise Beach Club Casino