Well after just getting back and being more then gutted its hard to say anything but excellent things abotu the occidental flamenco. Myself, partner friend and her family have just returned from a 2 week stay in the hotel. We were more then pleased, the rooms were clean and adequate, the a/c can get noisy even when off but your only in there to sleep. The pool was amazing and always kept clean, there was plenty of sunbeds every day so no shortage on risking a lay in and not having any.
The beach is so close only a few minutes away and had so much to offer. The trips offered down there are a lot cheaper then those offered to your by your rep, i think the plaza is the best and chepest reliable place to book trips. If you do go a must is the dolphins, sharks, sea lions and sting rays at ocean world we all really enjoyed that so much, was a lovely day out and food included as you are all inclusive members.
Also paraidse island VIP trip, i think that was the highlight of most of us on our holiday, it really was paradise and getting there was all part of the package, the yacht, oysters champagne and diving off into the coral was truly amazing. Aslo Frankie the mad speed boat driver was very good and took my friend snorkelling on paradise island.
The entertainment staff also were the highlight of our holiday, shaggy, fat albert, banana, mosquito, sharky, willys and the rest of them made our stay even better, there shows were fun i entered a couple, their dancing was excellent and also watching them run kids club tasks was excellent.
i think anyone who can put this place down obviously expects so much out of life, it was so laid back food could get repetative but was still so much choice for the money spent.
The only problem with the restaurants was although you get free house wine, when you look at the menu to order and pay for a nice bottle which we did, in small letters at the bottom of the menu it says plus 26% tax, also its priced with a dollar sign and they want the money in pesos. We ended up paying 74$ for 2 bottles of standard pinot grigio, spoilt the night. When we told Rommy our rep, he apparently hadn't heard this complaint before and did nothing about it. He over charges for uner water camera and trips, he did not do anything for anyone. He lets the hotel and holiday pace down him!
also dont book the VIP at the airport through him 20$ rip off apparently you get food, drinks and an air con room, oh yes a room with some crisps, no access to tannoy to hear flight being called and hardly enough time for one drink.
to say the least we did get ripped off a few times which ruined the whole experience, but we no now and would loveto go back and stay there with all our friends in the Occidental Flamenco, it truly is amazing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.