I spent a week at this resort in February 2013. Its greatest strength is its proximity to a beautiful beach. Our room was clearly one of the renovated ones--its decoration was a little austere, but it was very clean and the beds were comfortable. We got to see one of the non-renovated rooms on the last day, when we were allowed to use it after check out time. VERY glad we had been in a renovated one. The courtesy room had eye-searing bedspreads, and a cockroach in the bathtub.
In terms of the food, we were able to try all 4 of the theme restaurants, and ate at both the main buffet, and the lunchtime buffet at the beach. The food was pedestrian but adequate. I recommend avoiding beef--some of the chewiest meat I've ever been offered. The fish and chicken were generally good bets. There were many minor, amateurish problems, like running out of cups, rum, diet cola etc. I disagree with the reports of watered-down drinks. I found that everything I ordered had lots of fire in it! At least until they ran out of rum...
The staff were extremely variable in their attitude. Some were very friendly and accomodating, others reserved to the point of near hostility. Our lack of Spanish was likely one source of the problem...but surely anyone who works at this type of resort should be able to deal with English speakers. I got the sense that the employees' attitudes simply reflected their personalities. Evidence of a lack of training.
Most unpleasant were the constant appeals to buy stuff. On the beach we would get harassed every few minutes by someone with sunglasses or stuffed monkeys. And in the resort there were attempts to sell vacations, as well as tourist grot. I can't really fault the resort for the people on the beach, but I would have appreciated not being bothered on the grounds of the resort.
In all, we generally enjoyed our stay. The price was extremely reasonable, and we were tremendously lucky with the weather. We had the concierge book us a private tour of Puerto Plata, which was definitely a highlight of the trip (in spite of getting totally fleeced in some souvenir shops--make sure you negotiate!). But I don't think we'll go back.
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- Also Known As:
- Celuisma Tropical Playa Dorada Hotel Puerto Plata
- Tropical Playa Dorada
- Celuisma Tropical Playa Dorada Resort