My stay at the Barcelo Puerto Plata was from 5/18 thru 5/28/2013, this was my first visit to the DR and I was very excited. I got a very good deal for my 10 day stay that I just couldn't pass on. After arriving at the hotel I proceeded to the lobby where there were hundreds of "locals" waiting to check in along with myself, because I booked a Club Premium Jr. Suite I knew I would have priority check in, so I thought. I walked over to a desk in the lobby and asked the young lady where do the guests who booked club premium check in she pointed to the area where everyone else was checking in so I walked over and stood in line for quite a long time when I finally got to the desk the clerk quickly whisked me away to a bellman standing by who quickly took me to the Club Premium section to check in, hotel management needs to come up with a better way of this check in process, standing in line was not fun. The clerks at the "club premiun" section were very nice & polite and once I arrived there my check in was quick. I was assigned room 2304 which was away from buildings #16 & #17 which are the club premium section. The room was spacious, and I was satisfied until I opened the fridge and a roach came crawling out, there were these tiny black bugs all over the counter in the bathroom and the mini bar area, but I came prepared with my roach spray, and that was the end of the roach and tiny black bugs.
The Room #2304, came equipped with a mini fridge, coffee maker,small sink, microwave, utensils, cups, safe, blow dryer, iron & ironing board, stereo, dvd player, alarm clock, television, remote control, and a sitting area, robe & slippers. It was more than enough room for one person.
The buffett was a hit or miss on some days.
The Japanese resturant was good.
The Pizza resturant was good.
The Italian resturant not good.
The Mexican resturant not good.
The Beach resturant not good.
Room Service (there is a charge) so I didn't utilize this service.
There was a severe thunderstorm one day and several sections of the ceiling in my room started leaking, even on the bed, I informed the clerk at the club premium desk and I was moved to another room, this time #16101 (master suite) much better room. One more thing about room #2304 the sleeper sofa was filthy after seeing how filthy I never sat on it again. Internet service was good, I was able to get it in both rooms with no problems. The beds in both rooms were comfortable.
My overall stay was okay, the staff were very friendly and helpful. Will I return, probably not, being a travel agent and I travel often there are certain things I've become accustomed too, will I refer clients, not sure about that either.
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- Also Known As:
- Barcelo Puerto Plata Hotel Puerto Plata
- Puerto Plata Barcelo
- Grand Flamenco
- Occidental Grand Puerto Plata
- Occidental Grand Flamenco Puerto Plata
- Grand Puerto Plata
- Flamenco Occidental
- Barcelo Puerto Plata Dominican Republic