Stayed here for 1 night on a solo journey to Santo Domingo in order to visit the historical sights of the Colonial District. I could not have been happier with my stay.
From the outside it does not look like much and if you aren't paying attention you just might walk by it. However, this just added to the charm. I was greeted by a big smile from the person on service at the front desk, Jean. After my check-in (and paying the very affordable $80US for my 1 night stay), he showed me around the hotel and my room, and made sure he answered any and all questions I had. My room was great, new amenities with a nice and clean shower, big bed and working AC. I was then within walking distance of all the cultural sites of the Colonial district, as well as the Hard Rock Café and a few other restaurants located around Plaza Colòn.
The rest of the staff was super friendly and helpful as well. Special mention to Kervens who helped me plan my trip back to Punta Cana, gave me a few tips about the Colonial zone & Santo Domingo, shared some pleasant stories with myself and another guest at night then served me my delicious (and included) breakfast in the morning.
All in all, it was a great experience and I'd gladly stay here again. I'd just like to add that this hotel is even more fun for any french-speaking person. The entire staff (at the time of my stay) is of haitian origin, and thusly speak french, meaning you'll be sure to have no communication problems. Furthermore, many guests were french-speaking as well, giving us all a point in common and allowing us to have interesting conversation at night over a beer in the lobby or in the morning at breakfast.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.