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“Good for the price” 3 of 5 stars
Review of Antiguo Hotel Europa

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Antiguo Hotel Europa
3.0 of 5 Hotel   |   Arzobispo Merino 109 esq. Emillano Tejera | Zona Colonial, Santo Domingo, Dominican Republic (Zona Colonial)   |  
Hotel amenities
Ranked #28 of 75 hotels in Santo Domingo
butler, nj
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Good for the price”
3 of 5 stars Reviewed September 26, 2012

we stayed at the hotel for 3 days mostly because the area was recommended and it was very cheap. The area is very rundown because of politics from what I understand. The room was very small but clean. we had convenient parking across from the hotel. Very hard to find parking in that area. My husband and I walked around and enjoyed the old buildings. A lot of people will try to get money from you so be prepared to say no or to haggle. The bartender was this young college student and she was so funny and courteous. Really pleasant to talk to and very informative. The service at the hotel was excellent. Really courteous and pleasant people. We felt very secure inside.I'm not sure if they corrected the address here but I hope they did. We spent like an hour looking for the place and it didn't help that it was on a one way street. Overall a good experience and great price. Room service is tasty and cheap!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique Z, General Manager at Antiguo Hotel Europa, responded to this review, October 2, 2012
Dear Sir/madam:

We are very grateful for the positive review you share with readers of tripadvisor and I'm glad to share with you that the goverment along with other investors decide to relaunch and remodelate the Colonial Zone, we hope that for your next visit you'll find more improvements on the area as well as in the hotel.
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95 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
muskogee ok
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 24, 2012

The staff- From the manager to housekeeping. Very helpful, friendly and always ready to help you. I know them all by name.
The location-You are close to everything, you are a short walk to El Conde, the number one shopping street in the zona colonial. A few steps and you are at the Plaza Espana, a great place for that morning walk. The Tourist Info Center is also there, maps, guides, all you need to take your own walking tour of the zona colonial. Taxis are in the front of the hotel, ask for David, tell him Roger from Oklahoma referred you. Around the corner is a Small Fast Food, cheap and good. Try the Hot Dogs. Ramon works their in the evenings and can give you a lot of good info. Also arounf the corner on Duarte Street is the Museum of Juan Pablo Durarte, its free to visit and is full of history. The attendant will give you a great tour. Don't forget to tip him, he's worth it.
Price- I checked around and this was the best , cost includes a free light breakfast (eggs, potatoes, cold cut/cheese, toast, coffee and juice and of course great service, all located on the 4th floor terrace). Rooms are excellent and the TV has 40 English Channels.

I stayed two weeks, will reurn. The only negative thing was leaving.

Room Tip: I liked the rooms on the Mezz it was near the computer and the view of street activity was great..
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique Z, General Manager at Antiguo Hotel Europa, responded to this review, October 2, 2012
Dear Mr. Roger:

We are very happy to know that our hotel met your overall expectations and that you left our place with both a positive opinion as well as considering a hotel to which you would or might return. On behalf of me and my staff thank you very much.
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San Diego, California
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 23, 2012

We stayed here twice as a family. The rooms vary, so request a larger one if you have four sharing a room. We definitely had a better room the second time, on the side of the hotel on the second floor. We loved the outdoor breakfast buffet (included) and view out over the city. It's an easy walk to all of the restaurants and bars in the Zona Colonial. The staff were all very accommodating, even ensuring that we had a very reasonable rate for the taxi to the airport. (It's about 20-30 minutes way by car.) Looking around at some other historic hotels in the area, it probably won't be long before this little hotel gets renovated and becomes far more upscale. For now it's an excellent value.

Room Tip: Although the rooms in the back are quiet, you may be looking out at a wall. Request a side room ins...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique Z, General Manager at Antiguo Hotel Europa, responded to this review, August 27, 2012
Dear Sir:

I am very grateful for the positive review you share with readers of the tripadvisor internet pages and more than happy to see that you came twice with your family.

I have taken notice of the constructive comments you made about the remodelation and we do have plans to do so starting by our rooms. I Hope you keep coming with your family next time you plan to come to Santo Domingo.
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 17, 2012

I loved this little hotel, very cool place. The best thing I found about this hotel is the location and the people! All of the people that work here were very friendly and very helpful, and it is very close to the Zona Colonial, so you can walk instead of getting a taxi and save money. The only thing I didn't like is I had a room next to the street and it was very noisy! If I stay here again I will definitely ask for a room as far away from the street as possible!

Room Tip: Get a room as far away from the street as possible!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique Z, General Manager at Antiguo Hotel Europa, responded to this review, August 20, 2012
Received a warm regard on behalf of the Europa Hotel Boutique family, I would like to thank you very much for taking a portion of your time to sharing your views and impressions of our hotel with readers of Trip Advisor.

We are very happy to know that our hotel met your overall expectations and that you left our place with both a positive opinion as well as considering a hotel to which you would or might return..

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 26, 2012

The location is good but thats about it. To call the shower water luke warm is being generous . The guy working at the front desk was bad . All of our details were mixed up room requests etc . The only bright spot was the women who worked front desk during the morning shift I wish I had got her name she fixed everything that the first guy screwed up . The terrace where they serve breakfast is. nice the staff is a little too relaxed about refilling the buffet . The price is decent though.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, New York
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed June 25, 2012

Spend a few extra dollars and go to the Hotel Frances down the street. The hotel was ok in the lobby area but the room I was in was not well kept and the bed mattress and pillows were old and had a little odor to them. I would best describe the room as having the feel of being in a hostel type quality hotel. Now let's talk about the breakfast, the flys use the uncovered food items as landing strips. That's if there was food for them to land on. This place needs some work.

Stayed May 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Antiguo Hotel Europa

Address: Arzobispo Merino 109 esq. Emillano Tejera | Zona Colonial, Santo Domingo, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo > Zona Colonial
Amenities:
Business Center with Internet Access Free Breakfast Suites
Hotel Style:
Ranked #28 of 75 hotels in Santo Domingo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Antiguo Hotel Europa 3*
Reservation Options:
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Also Known As:
Europa Hotel Santo Domingo

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