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“A hotel like this was very much needed!” 5 of 5 stars
Review of Hilton Santo Domingo

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Hilton Santo Domingo
4.0 of 5 Hotel   |   Ave George Washington, No 500, Santo Domingo, Dominican Republic   |  
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Special Rate
$89 (USD)
Ranked #13 of 75 hotels in Santo Domingo
Yonkers, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“A hotel like this was very much needed!”
5 of 5 stars Reviewed January 4, 2011

This hotel came to this location at a great time. It is a great hotel, with very good service, clean rooms and hotel interior. The staff is very friendly. The location of the hotel is great, since a nice modern hotel was much needed in this area so that customers could relax and enjoy themselves during their visit.
Overall my experience with this hotel was great! It definitely lived up to the Hilton name and the staff and service were great!

  • Stayed February 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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535 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 4, 2010

Went to Santo Domingo for 4 days to spend sometime with friends who live there. Decided to stay at the Hilton because of its location. No regrets with this property. The hotel is extremely clean and the staff is very focused on the customer experience. I cannot remember the names of everyone I came in contact with but Julissa from the reception and Junior from the Bell Staff were superb. The hotel is very quiet and it has a nice casino. My only complain will be the swimming pool because it is not deep enough. The gym is awesome as it has nice equipment and it faces the ocean. The ambiance of the bar needs a bit of improvement as it is too quiet in there.... perhaps a piano player, etc. Placed an order in Room Service and the recepcionist was very friendly and professional, food came up in the time I was quoted, and the taste was outstanding. Will love to go back to this property.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sao Paulo, SP
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed November 4, 2010

The hotel is new, clean and the service is really good. The room is seems new, clean and the view is great. The internet connection inside the room is deadly fast (downloading at 1.5M/s). Everything is really good. Just minor observations. You cannot charge the Taxis direct to your room's bill and the mall attached is almost totally empty. But everything else is great. There is a casino also attached, with table games and coin machines. Extremely recommended.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson, AZ
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 18, 2010

I was visiting Santo Domingo for a few days and my hosts made reservations for me at the Hilton. The room was large and well appointed with gorgeous Caribbean Sea views. The lobby was very nicely decorated. The service employees, particularly those in the restaurant, were efficient and friendly. Several meals at the restaurant were of very good quality; my only complaint was the cost of wine by the glass. I didn't have time or need to use the business center or the pool but both seemed to be well furnished and attractive. The bell captain was very helpful in arranging dependable, safe taxi service. There is a casino on the premises although I didn't use it. Overall it is a good place to stay for a business traveler.

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Teaneck, New Jersey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2010

This is my only hotel destination when I travel to SD. It is very clean and nice especially for Santo Domingo.
The Executive Club is worth the extra few dollars. You get as many sodas as you like and its much cheaper than the mini bar.

  • Stayed January 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Basel, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2010

Although one of the largest hotels in SD, the service is incredibly freindy and personal. The Executive lounge offers a wonderful bay view - in short words - simply perfect and nothing to recommend. We stayed there 2 times within 3 months and were immediately recognized my the staff when we checked in - amazing in such a large hotel.

  • Stayed March 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami Beach
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2010

Great hotel. I was treated the way I like to be treated as a Hilton Diamond member. Staff was extremly helpful... everyone! Hotel was well run. Rooms were typical Hilton.

  • Stayed May 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Santo Domingo

Address: Ave George Washington, No 500, Santo Domingo, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Santo Domingo
#6 Romantic Hotel in Santo Domingo
#8 Business Hotel in Santo Domingo
#10 Family Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Santo Domingo 4*
Official Description (provided by the hotel):
The Hilton Santo Domingo is located on the southern side of the city, 31 kilometers (35 minutes) away from the Las Americas International Airport and 110 kilometers (120 minutes) away from La Romana International Airport. Situated near Santo Domingo’s major corporations, the downtown business sector. Hilton Santo Domingo is the perfect hotel for business and events.The Hilton Santo Domingo with 21 floors and panoramic elevators in the atrium is the tallest hotel in Santo Domingo and overlooks the tranquil waters of the Caribbean sea, with 3 bars and one restaurant. All guests can enjoy free internet WiFi at Vista Bar and Akwa Bar. ... more   less 
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Also Known As:
Hilton Santo Domingo Hotel Santo Domingo
Hilton Hotel Santo Domingo
Santo Domingo Hilton

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