Great views of the ocean from ocean front rooms (though the putside windows are in sure need of cleaning). I was created with kindness and efficiency, as well as checked in quickly (early I might add). My room was very clean as well as the bathroom.
The location isn't a "tourist spot", as the beach is not truly usable, and you will need a can to go about anywhere (except to eat next door at Tony Romas).
But the hotel staff, room, Executive lounge, etc are very well kept and maintained.
I am afraid the couple of poor reviews on here were from people that would be impossible to please regardless of the hotel or the staff. Being a Diamond VIP and traveling the USA and 5 Countries for work, I've never had a problem with anyone when I treat them with respect.