The staff was very helpful and the hotel was beautiful. However, I can't say much good about a place where I'm told not to walk across the street to eat for fear of muggings. I'm not a timid person, but after about 80 warnings I figured there may be something to this. The Hilton is a very nice, modern hotel. I assume it's in a prime location. However, I'm not quite sure what was prime about it. That may relate to Santo Domingo in general. If you're going to Santo Domingo, I'd recommend staying here. The rooms, staff and facilities were all fine. Do not expect this to be a Dominican beach vacation, though (not that we expected this, but we were surprised a bit by the lack of a beach).