Recent stay at this hotel - there was a breach of security in my room and the security staff were more interested in me paying my bill than addressing the issue of the security exposure. My room door was left ajar and I have no idea since I had left the hotel 10 hours prior how long the room was open. The door was securely closed when I left so not sure what happened except it was ajar when I arrived back.
There was absolutely no courtesy or empathy for my situation by their security team and when I contacted the front desk after 2 hours of waiting to hear back about the results of their investigation, I was told to wait until the next day when I checked out and they would let me know then.
Obvious cover up for their personnel and I knew there was not any intention to handle this paricularly since I was checking out the following day.
- Official Description (provided by the hotel):
- The Hilton Santo Domingo is located on the southern side of the city, 31 kilometers (35 minutes) away from the Las Americas International Airport and 110 kilometers (120 minutes) away from La Romana International Airport. Situated near Santo Domingo’s major corporations, the downtown business sector. Hilton Santo Domingo is the perfect hotel for business and events.The Hilton Santo Domingo with 21 floors and panoramic elevators in the atrium is the tallest hotel in Santo Domingo and overlooks the tranquil waters of the Caribbean sea, with 3 bars and one restaurant. All guests can enjoy free internet WiFi at Vista Bar and Akwa Bar. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Santo Domingo Hotel Santo Domingo
- Hilton Hotel Santo Domingo
- Santo Domingo Hilton