We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel” 5 of 5 stars
Review of Quality Hotel Real Aeropuerto Santo Domingo

Save Saved
You added Quality Hotel Real Aeropuerto Santo Domingo to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Quality Hotel Real Aeropuerto Santo Domingo
3.0 of 5 Hotel   |   KM 22 1/2 Autopista Las Americas | Next to Las Americas International Airport, Santo Domingo, Dominican Republic   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #16 of 74 hotels in Santo Domingo
Santo Domingo, Dominican Republic
1 review
1 helpful vote 1 helpful vote
“Good Hotel”
5 of 5 stars Reviewed December 7, 2012

Have an excellent services and food. I receive all our visits and they are satisfied. The hotel is a 5 minutes from the airport and only a 30 mnts from the city of santo domingo. Rooms were fine and the food was good to service was good.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review, December 8, 2012
Dear Mrs. Lisabeth B,

We thank you for taking the time to let us know about your experience while visiting us.
We will be very happy to share your important and motivating comments with our staff.

We look forward to welcoming you back again in the nearing future.

Sincerely,

Odalis Guzman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

113 people have reviewed this hotel

Traveler rating
    50
    41
    13
    2
    7
See reviews for
15
12
13
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
s.p.m
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2012

excellent.

I was there for two days because I lost my fligth and it was really clean, good service and the food was excellent too and it´s just five minutes from the airport, I recomend it. excellente.....

really good

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review, December 5, 2012
Dear Mr. Arnol,

We thank you for taking the time to let us know your opinion following your most recent stay with us.

In reference to your comments about the cleanliness of our room and our food quality, we will be very happy to share your important and motivating comments with all our staff.

Regarding to our privileged locations, good knowing that it has convenient for you; We look forward to having the opportunity to serve you soon in the near future,

Sincerely,

Odalis Guzman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 29, 2012

I do not recommend Quality Hotel Real Aeropeurto in Santo Domingo, Dominican Republic. Our family needed a place to sleep for a few hours before our return flight to Fort Lauderdale, FL. Next time, we will just wait at the airport. For a THREE star hotel, I paid $258.30 (U.S Dollars) for one room. We asked for a standard room with 2 double beds, since there were four adults. When the reception clerk informed of us of the price, we were shocked at the total. He explained that the policy was 2 people per room and that he had to charge for each additional person. I have traveled to many countries and stayed at numerous hotels and I have NEVER heard of paying over $50 for each additional guest. If it were not for the looks on my exhausted family’s faces, I would have definitely searched for a more reasonable hotel. I paid double for one night than what I have spent at luxury FIVE star hotels. To make matters worse, when I explained my irritation with the morning shift manager, he “kindly” reminded me that we received a complementary breakfast. What an insult. I honestly feel like the associate and his manager deceived us and made a quick buck at our expense. This stay not only left a negative impression on Quality Hotel and its affiliates, but unfortunately of Santo Domingo. Obviously, my family and I will never stay here again and I intend on spreading the word.

  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, Gerente at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review, December 1, 2012
Google Translation
Apreciado huésped:
Deseo agradecer inmensamente el tiempo tomado para dejarnos saber de su experiencia mientras estuvo en nuestra propiedad, lamentamos muchísimo su apreciación.
Estamos totalmente enfocados en servir y crear una experiencia positiva a nuestra clientela, especialmente por nuestra ubicación de proximidad al principal aeropuerto de Santo Domingo, entendemos que un alto porcentaje de nuestros clientes por diferentes razones pudiesen tener retrasos en los diferentes vuelos programados.
Apropiado comentarle que nuestras tarifa y los cargos aplicados por nuestro staff son los mandatorios y reglamentado por nuestra cadena.
Esperamos poder servirle en un futuro próximo y que nos permita cambiar su percepción sobre nuestro hotel, nueva vez, nos disculpamos por no lograr pasar las expectativas que tenia al llegar a nuestro hotel,
Cordialmente,
Odalis Guzmán,
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guayaquil, Ecuador
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 13, 2012 via mobile

I was taking a connection and i had to overnight in Santo Domingo.

The hotel is a 5 minutes from the airport

But a 30 mnts from the city of santo domingo.

Rooms were fine and the food was good to.

Service was good.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review, November 15, 2012
Dear Guest:

We thank you very much for taking the time to let us know your opinion about your recent stay with us.

In reference to your comments about the cleanliness of our room and our food quality, we will be very happy to share your important and motivating comments with all our staff.

Regarding to our privileged locations, good knowing that it has convenient for you, we look forward to seeing you in the near future.

Sincerely,

Odalis Guzman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2012

I stayed here twice, because of the job, but overarl the hotel is very good. The rooms are clean, the food is very good. They have chef with different type of food, prepare customized as you liked! They have a good gym, the pool is big enough. The only thing is that is near from the airport like 5-10 Minutes, but if you want to go to the Zona Colonial or the city, is almost 30 minutes in car. If you want to go in the night you have to go in cab, because it is the highway, there are few autobuses. But definitely I will like to stay here again.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review, September 12, 2012
Dear Mr. Fernando Mejía:

We thank you for taking the time to let us know your opinion following your most recent stay with us. We will be sharing your important comments with our work team, as an important recognition of their efforts to surpass our guests expectations and experience.

We look forward to having the opportunity to serve you soon in the near future,

Sincerely,

Odalis Guzman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Willemstad
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2012

I always see this hotel on my way to town after leaving the airport. Last week i had to stay there one night because my flight to Curacao got cancelled.
It was a short but pleasant stay, they offer a decent breakfast included in the price, the staff was very friendly.
AC's are a little, noisy other than that the rooms large enough and there is a small fridge in the room. This hotel is good for a short stay, either on business or vacation. you will need a car.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review, November 18, 2012
Dear Mr. Robert Girigorie:

We thank you for taking the time to let us know about your experience while visiting us.
In reference to your comments about our food quality and our staff members, we will be very happy to share your important and motivating comments with them!

We look forward to welcoming you back again in the nearing future.

Sincerely,

Odalis Guzman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basseterre, St. Kitts
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 19, 2012

I over night at the Quality Hotel 3 different time for seciruty reason plus it's clean and near to the Airport. I vacation at the Secret Sanctuary in Cap Cana for relaxation when I visit Dominican Rep.

Room Tip: See view, higher floor
See more room tips
  • Stayed August 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OG_HCRT, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review, July 21, 2012
Dear Guest, We thank you for taking the time to write us about your recent stay with us and appreciate your preference for our hotel.


Sincerely,

Odalis Guzman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Quality Hotel Real Aeropuerto Santo Domingo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Hotel Real Aeropuerto Santo Domingo

Address: KM 22 1/2 Autopista Las Americas | Next to Las Americas International Airport, Santo Domingo, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Hotel Real Aeropuerto Santo Domingo 3*
Official Description (provided by the hotel):
Quality Hotel Real Aeropuerto Santo Domingo. The only Hotel located next to Las Americas International Airport.Located in front of Las Americas Free zone and next to the Institute of technology of Santo Domingo, The Quality Hotel Real Santo Domingo is the perfect location for bussines and leisure travelers.Restaurant, Sport BarRate includes a complimentary full breakfast buffet from 5:00 A.M to 10:30 A.M at the hotel's on site Los Balcones. This restaurant serves lunch and dinner. Arrecife Sport Bar and lounge is the perfect place.Complimentary internet. All guest rooms include free wireless high speed internet access, allowing you to upload videos, access social networks and keep in contact with friends and relatives at super fast speeds. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, Expedia, Priceline, Cheap Tickets, Tingo, Despegar.com, Venere, Agoda and Otel so you can book your Quality Hotel Real Aeropuerto Santo Domingo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Santo Domingo
Quality Hotel Santo Domingo

Owners: What's your side of the story?

If you own or manage Quality Hotel Real Aeropuerto Santo Domingo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.