I strongly recommend this hotel...I stayed in the Hotel Roma 2 (El Conde/19 de Marzo Street), in the middle of Octobre 2011, for about 12 days. Please mention the address when you're booking, so you can get the right one, but if you prefer more conservative deco, go to HOTEL ROMA 1 ( the old one).
The hotel is really nice, very modern, with friendly and professional employees ( they don't talk too much, as part of respect guests privacy, wich I loved it).The location is 100% good, in the heart of everything! I visited the Hotel Roma 1 (which is located very close by), and the service is the same, the only difference is that is not as modern as the one I stay. It is more classic, comparing to this one (decoration only).
It was not a problem to receive visitors, as long they have an ID to leave with the front desk agent in duty (for security reasons). The rooms are very nice and clean, comfortable beds (brand name matresses), and right price, there are cameras in all corridors ( public areas). My first two nights, I spent in one standard room ($45), and it was really nice, then I moved to a suite (next door), and was excellent. The room attendant was extremely friendly ( I was in the first floor room # 106 and the suite #105)...Very clean hotel, but the only thing I dislike is that they do not provide extra towels, and when I asked to change it, they count as serviced room. I felt sad for that ONLY, and I hope they improve it, because it is a very hot city, and people shower many times a day, and yet with visitors...Anyways was not a big deal !
The standard room has internet with cable, flat tv, very nice and modern bathroom, nice and comfortable bed & linen, a modern safe, mini-fridge ( bigger than you can think), very spacious closet with full mirror, and A/C works really well. Bring your personal amenities, such champoo, conditiones and etc...they only provide two bar of soap, toilet paper (2), and two bathtowels each room. there is also no problem with hot/cold water in the room.
It was not my first visit to SANTO DOMINGO, and of course I stayed in some other hotels, but so far this is the best.
Everyone is welcome there, and if you have a cellphone there (like me), they can charge your cellphone right from the front desk. Front desk agent speaks English,French and Spanish.
Please if you are planning to travel to SD, do yourself a favour and try it.
Any concern or question feel free to ask me. Thank you and enjoy your trip!
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