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“Beatiful Contemporary Hotel” 5 of 5 stars
Review of Holiday Inn Santo Domingo

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Holiday Inn Santo Domingo
3.5 of 5 Hotel   |   Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic   |  
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Ranked #10 of 76 Hotels in Santo Domingo
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Beatiful Contemporary Hotel”
5 of 5 stars Reviewed November 5, 2012

This is NOT your typical Holiday Inn. It's quite stunning. When you first walk in the door you are struck by the contemporary decor. It looks much more like a boutique hotel. It's not a great location for a tourist, but we were there for eye surgery and it was ideally located just a few blocks from the surgery center. It was also my son's birthday and a friend in town had left a birthday cake for us ... the staff sang happy birthday at our meal ... and everyone knew our name after day one. Made us feel so welcome and at home. AND all at a great price!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager Assistant at Holiday Inn Santo Domingo, responded to this review, February 18, 2013
Dear Guest TropicalTravelere:

Thank you so much for your review of our hotel and we appreciated your visit from Washington DC, District of Columbia. We are pleased to hear you enjoyed your stay with us and that you feel you received great service.

It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love".

Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo.

Sincerely,
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259 reviews from our community

Traveler rating
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    11
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
Top Contributor
71 reviews 71 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 26, 2012

This is a business or competent traveller hotel with great amenities. What I mean by that if you know where you are going and what you want, this hotel is perfect.

There is plenty of room at the front door to stop and set down/pickup off the street, as well as underground parking. The lobby is quite funky and very friendly and efficient. English didn't seem to be a problem. Because this isn't a tourist hotel so much, the lobby isn't packed with lost people.

As a relatively new hotel, everything is clean, tidy and looks good. My room was a fantastic size with big bathroom, separate sitting area, and separate bedroom area (unpartitioned). The bed is huge and comfortable and the furnishings very trendy and comfortable. For the business traveller there is plenty of desk space and power points (US for those that wonder), AND FREE WiFI - thank you for this.

There is a nice restaurant, trendy bar, swimming pool (rooftop), gym, sauna.

All in all, nice hotel, good price, friendly staff.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, General Manager Assistant at Holiday Inn Santo Domingo, responded to this review, February 18, 2013
Dear Customer,

Thank you for your comments, we are happy to hear that you had such a great experience this time here at Holiday Inn Santo Domingo, we really appreciate all the valuable comments left in Trip Advisor from our customers.

Hope to see you again in Holiday Inn Santo Domingo.

Kind Regards,
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San Jose, Costa Rica
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 25, 2012

I've stayed at the hotel several times now, and I must say it is one of the best options for business travelers to Santo Domingo. It is much better located to businesses than the ones on the ocean boulevard (malecon). Great restaurants and malls around the hotel as well.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, Guest Service at Holiday Inn Santo Domingo, responded to this review, October 26, 2012
Dear Guest:

Thank you very much for your considerations and valorations, about Holiday Inn Santo Domingo, It's our pleasure!!!

Thank you for chossing us!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 14, 2012

This city hotel is not geared to tourism. But it is an excellent offering if you are doing business in Santo Domingo. Traffic can be tough at certain times but that is city wide, and you are already in it so you're still ahead.

Rooms are spacious, internet access is fast and easy, and sound insulation is good. Couple with good quality beds/pillows/light blocking drapes, and the combination is more than just above average for a business trip.

Friendly staff and very visible staff is a plus, and well thought out bonuses such as allowing you to call in for a room check before you get to the front desk makes checkout on a Friday morning, usually a busy exit time, a short transaction.

Well done.

Room Tip: I've stayed here a couple of times and the rooms were all good. One tip which is more related t...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, Guest Service at Holiday Inn Santo Domingo, responded to this review, October 26, 2012
Dear Guest:

We appreciated your comments!!, our service it's priority for us, Holiday Inn Santo Domingo Hotel have been working hard with the loud sound on the street constantly. The "Aromas"'s Menu offers Mediterranean' gastronomy and its ambience is modern and fresh.

Thank you very much for choosing us !! and We hope that you stay with us in the next time.

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guaynabo, Puerto Rico
Top Contributor
62 reviews 62 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 29, 2012

I stayed for one night in sep 2012
Arrived late in the night and check in process was very fast
Very good hotel and service!
Excellent food, very good location, services and amenities. Hotel is complete and has a very good internet service, not limited to a number of devices which is very good because i was able to connect my phone, laptop and ipad simultaneously
Service is fast and people is very well service oriented

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, Guest Service at Holiday Inn Santo Domingo, responded to this review, October 1, 2012
Dear Customer:

Thank you very much for your comments, its a pleasure bring to you our best service and We hope that you can stay with us in the next time. It's very important your valorations about our Personnel, services, "Aromas"'s Restaurant and rooms.

Thank you for chossing us!!

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 24, 2012

Hello everybody, I stayed three days last week at the Holiday Inn Santo Domingo and had a great time. I was reading the other reviews about the noise through the walls and thought to myself are they talking about the same hotel. My room was #720 the first one as you step off the elevator and I had no trouble with the sound coming through the walls. The room was just as you see in the photos, very modern and clean. The beds were very comfortable and the design is very sleek. You have your flat screen tv and beautiful bathroom. I had to call on two seperate occasion the front desk for help.Once for locking my car rental key in my suitcase with the lock on it and the other when I needed help with the laptop settings for the wifi in my room. Both times I had someone knocking on my door in just a few minutes. The pool and gym are on the 8th floor along with the sauna. I enjoyed playing in the pool with the kids. I would highly recommend the hotel and i'm looking forward to staying there the next time i'm there in about two months.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferney G, Gerente at Holiday Inn Santo Domingo, responded to this review, September 27, 2012
Dear Customer,

Thank you for your comments, I am so happy to hear that you had such a great experience this time, here, at Holiday Inn Santo Domingo, we really appreciate all the valuable comments left in Trip Advisor from our customers.
Hope to see you again in Holiday Inn Santo Domingo.

Atentamente,

Ferney Garcia
General Manager
Report response as inappropriate
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Atlanta, Georgia
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed September 24, 2012

My partner and I did a quick weekend trip to Santo Domingo the weekend of September 21.

From the moment we walked in everything was just perfect...from the quick checkin, to the beautiful room the hotel was just WOW in every way.

While the roof top pool is more like a wadding pool, it has a beautiful view of the city, tables and a bar.

Food at the restaurant's Aroma bar was spectacular and the service was top notch. Definitively the place to stay in Santo Domingo.

Room Tip: Pay a little more stay on an Executive Suite or Executive Floor, it is worth it ~
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerGS, Guest Service at Holiday Inn Santo Domingo, responded to this review, September 28, 2012
Dear Customer,

Thank you very much for your comment, we appreciated. Is a pleasure for us that you stayed in our Hotel.
We hope that you stay in our hotel in your next visit to Santo Domingo so we can bring you our best service again.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Santo Domingo
#4 Spa Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#7 Family Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our Hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel. ... more   less 
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Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo

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