I stayed in this hotel two weeks ago on my first trip to Santo Domingo while on weekend get-away with two friends. I frequently travel domestic and abroad for both business and pleasure and I have to say this was one of the best hotels I have ever stayed in. The staff is friendly, warm and extremely service oriented. My room was large, clean, modern, with a very,very,very clean bathroom with great toiletries and the beds are VERY comfortable. If you are a first time traveler to DR and speak little or no Spanish I highly recommend this hotel. The staff speaks English; they can exchange currency for you; they have an easily accessible business center; and they have taxi's that are safe and will take you to where you need to go with no fuss.
I felt very cared for in Hotel Plaza Naco as if I were staying with family. Don't forget to say hello to Johnny and Alex they will ensure you are getting great service.
This hotel is great for both vacation stays and for business travelers as they have free Wi-Fi in all the rooms and around the hotel which is not common in most hotels when traveling abroad.
The breakfast buffet has a nice spread of fresh pastries, breads, an omelette bar, cereals, oatmeal, juices and other breakfast favorites like eggs, ham, cheeses, fruit, potatoes, traditional DR food, etc. There's also a quaint pastry cafe if you are looking for a lighter meal.
The hotel is located in the heart of Santo Domingo and a cab ride to get to the historic district. And cabs are very inexpensive. I think this a great hotel to stay in if you are looking for a great price with exceptional service. And if you are looking for "American type of accommodations" stay here!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.