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Hotel Plaza Naco: Traveler Reviews

3.5 of 5
Calle Presidente Gonzalez #10, esq. Tiradendes | NACO, Santo Domingo 30228, Dominican Republic
Hotel amenities
Hotel Plaza Naco
Ranked #18 of 69 hotels in Santo Domingo
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88 reviews from our community

    Trip type
Traveler rating
    37
    24
    15
    4
    8
Date Rating
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“My New Home Away from Home in Santo Domingo”
5 of 5 stars Reviewed September 22, 2012

I stayed in this hotel two weeks ago on my first trip to Santo Domingo while on weekend get-away with two friends. I frequently travel domestic and abroad for both business and pleasure and I have to say this was one of the best hotels I have ever stayed in. The staff is friendly, warm and extremely service oriented. My room was large, clean, modern, with a very,very,very clean bathroom with great toiletries and the beds are VERY comfortable. If you are a first time traveler to DR and speak little or no Spanish I highly recommend this hotel. The staff speaks English; they can exchange currency for you; they have an easily accessible business center; and they have taxi's that are safe and will take you to where you need to go with no fuss.

I felt very cared for in Hotel Plaza Naco as if I were staying with family. Don't forget to say hello to Johnny and Alex they will ensure you are getting great service.

This hotel is great for both vacation stays and for business travelers as they have free Wi-Fi in all the rooms and around the hotel which is not common in most hotels when traveling abroad.
The breakfast buffet has a nice spread of fresh pastries, breads, an omelette bar, cereals, oatmeal, juices and other breakfast favorites like eggs, ham, cheeses, fruit, potatoes, traditional DR food, etc. There's also a quaint pastry cafe if you are looking for a lighter meal.

The hotel is located in the heart of Santo Domingo and a cab ride to get to the historic district. And cabs are very inexpensive. I think this a great hotel to stay in if you are looking for a great price with exceptional service. And if you are looking for "American type of accommodations" stay here!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A Must Stay, in Sto. Domingo.”
5 of 5 stars Reviewed September 11, 2012

This is my 2nd stay at Hotel Naco Plaza. I was there about a month ago when many of the renovations were taking place. This is a gem of a find in Sto. Domingo, close to everything. The rooms are great, spacious with flat screens and rain showers. This time I was upgraded to a suite, and I wish I had more people with me to enjoy it. Beautiful living room and dining area. The bedroom had soothing sound machine, flat screen and foot and neck massagers, robe and all. I could have stayed there all day! The breakfast was also awesome, made to order omelletes, fresh croissants, real fruit juices, hot and cold cereals and the best cafe con leche. Free WIFI also huge plus! The staff is hard working and willing to please, from getting a taxi to money exchange. You always feel safe, important as a single female traveler. Definetely my place to stay when traveling to the DR.

Room Tip: So far both regular room and suite are great. But if you can splurge on a Suite, won't regret.
See more room tips
  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campinas, São Paulo, Brazil
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Lacks maintenance”
2 of 5 stars Reviewed August 5, 2012

I have stayed in this hotel sometimes and last time really noticed that it really needs some maintenance. For examples:
- Elevators constantly jamming
- Constant blackouts
- leaking air conditioning

The location is really good for me, the price is OK and the room are big. Breakfast is OK and their GYM is really good.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RubensDelMonte about Hotel Plaza Naco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPlazaNaco, Ecommerce at Hotel Plaza Naco, responded to this review
August 8, 2012
Dear Mr. Del Monte

It´s a pleasure to contact you on behalf of all staff of the Hotel Plaza Naco, Santo Domingo Midtown. Also, we thank you for choosing our facilities and take the time to discuss your experience during your stay, we really appreciate it. We are in a process of restructuring and improvements our physical plant, which we are sure will be experienced by you in your next visit.

Best regards,


Luis Báez Del Río
Gerente General
HOTEL PLAZA NACO
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
81 reviews 81 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
58 helpful votes 58 helpful votes
“Good hotel”
4 of 5 stars Reviewed July 16, 2012

Recently renovated hotel. Beautiful lobby and rooms. Breakfast included. Enjoyed the variety of the breakfast. Good location. Near several malls and shopping areas.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 33 more reviews by tobedla for Santo Domingo
Ask tobedla about Hotel Plaza Naco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston, Florida
1 review
3 helpful votes 3 helpful votes
“Mr. Enrique Leon”
5 of 5 stars Reviewed July 11, 2012

The rooms are re-modeled with very excellent taste, the staff make you feel like you were at home and the restaurant's food is the best with an excellent service. I recommend this hotel to everyone that is going to Santo Domingo as a tourist and busincesss trip.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Enriqueleon77 about Hotel Plaza Naco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Beaterio
Great value on a similar hotel
Santo Domingo, Santo Domingo Province
4.5 of 5 stars 66 Reviews
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Additional Information about Hotel Plaza Naco

Also Known As:
Clarion Santo Domingo
Santo Domingo Clarion
Address: Calle Presidente Gonzalez #10, esq. Tiradendes | NACO, Santo Domingo 30228, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotels in Santo Domingo
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Hotel Plaza Naco
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