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“Great place to stay, if you can afford it!” 4 of 5 stars
Review of Hotel Plaza Naco

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Hotel Plaza Naco
3.5 of 5 Hotel   |   Calle Presidente Gonzalez #10, esq. Tiradendes | NACO, Santo Domingo 30228, Dominican Republic   |  
Hotel amenities
Ranked #22 of 75 Hotels in Santo Domingo
Long Beach, California
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
83 helpful votes 83 helpful votes
“Great place to stay, if you can afford it!”
4 of 5 stars Reviewed April 2, 2012 via mobile

This hotel is centrally located in the plaza naco. From here you are walking distance to some great restaurants, a close taxi ride to the melecon and zona colonial.

The rooms are large and comfortable. The suits are spectacular. The shower in our room (518) was the best shower I have had in a hotel in a long time. The room came with breakfast included. A great place to stay if you can afford it.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
    50
    36
    21
    5
    11
See reviews for
15
17
13
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cincinnati, Ohio
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2011

I chose this hotel because the last time I came to Santo Domingo I FROZE at La Jaragua, hoping for a little more control over my room, and hoping not freeze everytime I left my room. So, on that note Clarion is much better. Although I've realized that in DR you have to choose between ac and wetness. All in all, the hotels are about even. Clarion has the best beds, nicest linens and cleanest room (although the toilet seats don't fit proper and so they will not stay up on their own - not sure what the guys do???). The breakfast is adequate, included as is internet. So if you tend to eat a big breakfast it is nice to have it included. Pizza by the slice right around the corner - delicious! And a decent little bar/cafe within a block or so of safe walking. The staff is friendly. However, it was difficult/impossible to get early check out - so I'll have to be up by 4am to leave time for check out. I will probably go back to La Jaragua the next time but stay in the older building, the Garden Suites, that don't have a/c in the halls and otherwise about the same although you have to walk outside to get to any amenities (but I LIKE to walk outside as opposed to hotel hallways). There is more to do within walking distance there and closer to my meetings. Finally, it all depends on what is important and what you want/need in proximity.

Room Tip: Not sure there is a "quiet" side - noisy streets just below - ask for pool view or highest...
See more room tips
  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 2, 2011

Just make sure to book the PREMIUM rooms that simply means are the refurbished and new ones. I guess soon, all rooms will be premium ones.
Free internet, great breakfast, staff attitute is A+. No guests are allowed in the rooms, this way they keep it quiet at night. Some do appreciate that.
Hotel is orieted to families and executives.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bukavu, Democratic Republic of the Congo
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 22, 2011

This is one of the better hotels in Santo Domingo in terms of value for money. There is free FAST wifi, complimentary breakfast but for me the piece de resistance is the gym that is included free of charge. The hotel does not have gym facilities of its own but it does provide free entry to one of the best gyms I have ever seen, just across the road at the back of the hotel. Sure, it is not part of the hotel, and you do have to walk all the way across the car park to get to it, but I can assure you that you will not be disappointed if you go there.
The hotel staff are exceptionally pleasant although the number of towels you get on a daily basis seems to be determined quite randomly though this is just a quirk of the place and easily remedied by a quick call to reception.
Clean, spacious rooms that are bright and airy with all the amenities you desire.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belleville, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2011

we came to this hotel for one night and we are traveling with 3 adults and to young kids. we have stayed in a few of the top hotels in Santo Domingo but this has defiantly been the best. we liked it so much we came back the next week, and the service only again exceeded our expectations. very clean very nice workers, great breakfast included. no parking fee, free wifi (fast) and the list could just go on.

Thank you Clarion

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieBeras, Public Relations Manager at Hotel Plaza Naco, responded to this review, August 17, 2011
Dear customer,
We´re glad you enjoy your stay in our Hotel, our staff always aim to exceed expectations on their duties and leave a memorable experience to all our customers.
Hoping you´ll be back soon!

Regards,

Angie Beras Goico
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santo Domingo, Dominican Republic
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2011

This is the best place to offer business meeting, training, courses in Santo Domingo, considering cost & benefit

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieBeras, Public Relations Manager at Hotel Plaza Naco, responded to this review, August 5, 2011
Dear Customer,
We appreciate your comments.
Our Hotel offers many services and we´re glad our business centers facilities pleased you.
Every day different companies and guests use our conference rooms to hold meetings, business presentations, product launches and more!
We´re expecting you back to stay with us soon.

Sincerely.

Angie Beras Goico.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santo Domingo, Dominican Republic
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2011

Check in was faster . The people are nice and the food was awesome and the waiters are excellent and one of the most coolest bar in town . As well the location . Nice facilities . WE WILL DEFINITELY RETURN

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieBeras, Public Relations Manager at Hotel Plaza Naco, responded to this review, August 2, 2011
Dear Customer,
Thank you for choosing our Hotel as your destination when you visit Santo Domingo.
We are always offering the best service and attention to our clients, and consider them to be an important part of our family.
We will be honored that you come back to stay with us and make your visit unforgettable.

Regards,

Angie Beras Goico
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza Naco

Address: Calle Presidente Gonzalez #10, esq. Tiradendes | NACO, Santo Domingo 30228, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Santo Domingo
#12 Business Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Plaza Naco 3.5*
Number of rooms: 200
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Also Known As:
Clarion Santo Domingo
Santo Domingo Clarion

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