The hotel lobby looks impressive but that is the only thing.
The stuff are arrogant and not very helpful.
The girls in the business center on groud floor were helpful.the breakfast is the only light in the hotel. Great buffet.
The rooms are large but old and one can see that many years have past since last renovation
Beds are ok and large.
Very dark and the only proper light source is the window.
Empty balcony that could be a great location.
When I receive the room it looks like no one leave there for a while.
TV was not connected to the Cable TV no water bottles mkinibar was locked shampo feels sticky and was not replaced although the used bottles were half empty.
When taking there welcome drink the bar girl let you feel unwanted as a gust.
For a hotel that claims to be four or five stars it needs to try more.

The second i landed in the airport of Las Americas i immediately fell in love with the Dominican Republic. I planned a roadtrip around the island for 12 days and my first stop was Santo Domingo.
I decided to Stay in El Embajador and it was definitely the right choice. LAURA BERROA, from the executive floor, was such a sweetheart and extremely accommodating... I seriously wanted to taker her in my pocket, she was such a great help in so many ways! The buffet breakfast was fantastic ( i love love love dominican oatmeal) and our server, Jency, was beyond friendly. He always made me smile!
One of my biggest concerns was the wifi, but this hotel had an excellent connection and i was able to facetime everynight without a glitch. The rooms certainly look a little run down/old but i know i wasnt in the Dominican Republic to stay in the rooms all day, so i didnt really care all that much.

Very nice hotel, clean, great food, good service, i loved it. By the way very wide lovely lobby. The backyard is one of the prettiest places ever. Very quite. Looks like paradise. I loved every moment there. I have this hotel on my top list.

This should be your go to place for business if in Santo Domingo.

Good service, attention to customer needs and helo to organize event.

Food was ok and on time as needed.

Good accomodations that helped for the team to focus on the event.