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“High quality boutique hotel” 5 of 5 stars
Review of Hostal Nicolas de Ovando-Mgallery

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Hostal Nicolas de Ovando-Mgallery
4.0 of 5 Hotel   |   Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic (Zona Colonial)   |  
Hotel amenities
Ranked #6 of 73 hotels in Santo Domingo
Melbourne, Australia
Top Contributor
81 reviews 81 reviews
63 hotel reviews
Reviews in 50 cities Reviews in 50 cities
74 helpful votes 74 helpful votes
“High quality boutique hotel”
5 of 5 stars Reviewed September 29, 2013

Nicolas de Ovando was apparently the third Governor of the island and he clearly knew a thing or too about real estate. Built onto the cliff side overlooking the Ozama river (now a rather plain looking port) it lies next to the fort in the heart of the cultural district (a world heritage site). The location gives you walking distance to most of the local culture, including museums cathedrals and fine dining. Across the road, literally, is the National Pantheon which boasts a who's who of dead dignatories.
The hotel itself has been renovated tastefully and whilst it has all modern amenities it still retains its cultural feel (with a couple of wells retained in the courtyard). The bar and pool area are ideal for anyone wanting to chill with the significant other and I did not experience significant noise as reported by others - the occasional blast of ships horns only added to the character.
The rooms were spacious, clean, well appointed and very comfy with a nice walk in shower. The shutters, rather than curtains, are a bit of a pain but again it adds to the character.
Breakfast was passable and the restaurant was 'OK' but I would recommend taking a 3 minute walk to Plaza de Spain and its numerous bars and eateries.
All in all a worthy 5 star rating for those with culture or romance on the agenda.

Room Tip: I had a 4th floor room ( one level above ground) and had no problem with damp.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, Directeur général at Hostal Nicolas de Ovando-Mgallery, responded to this review, September 30, 2013
Dear Sir,

We very much appreciate your comments regarding your stay at the MGallery Santo Domingo Nicolas De Ovando. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Denis Matas Calderon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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409 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 17, 2013

I never write reviews, but this has to be done
To start this, you need to know that my wife and I found this hotel here on tripadvisor with a very big discount. We were thrilled at first, but afterwards we came to be very disappointed.
First of all, we were very disappointed. The room had a musty smell that you simply couldn't stand. It was impossible to stay there which made us request a new, better room. A front desk employee approved and apologized and we got another room on the ground floor. In comparison with the first one, this was gold. All the best until next morning when we found termites in our closet and even between our shirts. Needless to say, a full report to the front desk was pointless. We received an answer that was supposed to bring comfort: „We will send somebody”.
The only thing that was more disturbing was the fact that the hotel was supposed to be a 5 star Hotel. But after seeing the low quality of the room we realised it was a fraud. Cheap rooms for cheap rates? To top all these, the food was way too expensive so we didn't have breakfast there. We decided to go in front of the Columbus Place where we ate something.
Without questioning, we checked out for various reasons, mostly because we had to go to Santiago for a wedding, but going back there? Not a chance.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Romana, Dominican Republic
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 8, 2013 via mobile

Small rooms in big halls in the former Govenor's headquarters, this hotel strikes a good balence of value to experience.

Perhaps a little overpriced, you are paying to stay in history.

Not unlike a castle in England or a Chateux in France.

Fantastic pool.

Steps from the first Cathedral in the New World.

Indeed, The Spirit of The First Americas.

Spend two nights here and then go stay at the beach.

This hotel gives you historical perspective, but at a price that only will be understood by those who value education.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 31, 2013

I've been going to the Dominican Republic for over seven years now, usually 8-10 times per year, to visit friends and my partner. For the entire time, I've wanted to stay in this hotel because of the location and the history, and, ok, for the glamor. Well, I finally had the chance and I'm so happy I did! I can't say enough about the hotel and the staff. They didn't overlook any detail. I found everyone friendly, kind, and completely efficient. I felt as if I was in a calm oasis in the middle of the bustling city. The location is convenient for everything. The beds are amazingly comfortable! I can't wait to go back again!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2013

My husband and I stayed at Hostal Nicolas de Ovando during part of our honeymoon in the Dominican Republic. We booked this hotel based on reviews from Trip Advisor and Travelocity. The hotel did not disappoint. It is located in an historic area of Santo Domingo, and the it was amazing to be able to stay in a legitimate historic hotel :) The hotel has fully modern rooms and amenities, but still maintains its historic character.

Room service, housekeeping, and the front desk all offered amazing service. We felt very safe throughout our stay as well with 24-hour doormen at the doors. Zona Colonial is completely walkable from this hotel, and some of the highest rated restaurants in Santo Domingo are located one block to the north. There was also free wi-fi in all areas of the hotel.

The restaurant in the hotel was good, but maybe overpriced. The only drawback to the room was that we were on the ground floor with our one window facing the pool deck. The only way for us to have privacy was to keep the shutters closed, causing our room to feel very dark for majority of the day. Also, it was nice to have a pool and outdoor space at the hotel, but its location is overlooking a docking area for large cruise ships, so the exhaust from the ships limited the fresh air.

I would definitely stay here again if I am ever back in Santo Domingo, and I will recommend this hotel to anyone I know who is traveling there.

Room Tip: Request a room above the ground floor for more natural light.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 30, 2013

for a reasonable price : 117 Euros / 155 USD per day
we had a large room with 2 comfortable beds, air conditioning and breakfast included
bath and shower, TV, fridge, free wifi everywhere
I really enjoyed very much this hotel.
It has a soul and it is beautiful.
It is perfectly located, in the best street of Santo Domigo.
This street is clean and full of museums, church, castle, plaza...very close to the cathedral.
For me it is the best location in town. And they have a free parking for the car.
They wil park your car when you arrive.
The staff is friendly and the concierge is very helpful.
The swimming pool is nice and pleasant.
The sport center is small but nice.
The breakfast is very good.
And from the swimming pool area you have a nice view on the river Ozama.
I definitely recommend this hotel.

Just 3 negative things :
the drink at the bar is not so cheap compared to the city prices (8 euros for a cocktail)
the stairs at the bedroom is a little dangerous when you go back from the toilets at night.
I nearly fell and could have twisted my ankle. so be aware.
I had a massage. It was not so cheap : 40 euros per hour and not so good. I would not recommend it.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hostal Nicolas de Ovando-Mgallery

Also Known As:
Hostal Nicolas De Ovando-Mgallery Hotel Santo Domingo
Hostal Nicolas De Ovando-Mgallery Hotel
Address: Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo > Zona Colonial
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#11 Romantic Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hostal Nicolas de Ovando-Mgallery 4*
Official Description (provided by the hotel):
In the heart of the colonial quarter of Santo Domingo, set among remarkable buildings, stands the Nicolas de Ovando hotel, the former home of the Governor of the same name, a contemporary of Christopher Colombus. Built on the first paved street of the New World, where beautiful Spanish ladies strolled to display their rich costumes, the hotel's guests will enjoy an outstanding stay in a unique place where the stones, patios and fountains will take you back in time. ... more   less 
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